vB Easy Archive - BlackBerry 8700c Toxic Odor Problem?

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BlackBerry 8700c Toxic Odor Problem?
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Posted by: soundwave9

I had an irate customer call in to the store complaining that her 8700c had a strong chemical odor. I looked up the account and saw several calls to customer care regarding the issue. She said that she felt faint and her face would swell up after using it for a while. She asked if I ever came across a BlackBerry with an odor problem and I honestly replied, "no". She said my nose must not be as sensitive as hers. I suggested that she should come in to exchange it if that would help. When she got to the store to exchange the device (which had no odor whatsoever), I brought out a replacement. She said she wanted to smell all the devices in inventory to confirm that they all have the same scent. When I told her there was no way I could open sealed inventory to smell them, she yelled and demanded to see the manager. He ended up bring her about 5 devices to compare scents. She finally picked one that satisfied her and I hope she doesn't return tomorrow...

Posted by: cuidinsider

that sucks shes allergic to phones
thats gonna be a new reason to waive etf's lol

Posted by: CingyMacGuy

Whack-job!

Posted by: cuidinsider

yes i need to cancel service, because well my blackberry smells like a box of moldy blueberry's... can u waive the etf

Posted by: bobolito

You should've told her to spray Febreze on the phone. LOL!

Posted by: shortdog

Sounds like she might be a new variety of the tinfoil-hat type.

Posted by: Superpimp

Quote:

Originally Posted by shortdog

Sounds like she might be a new variety of the tinfoil-hat type.

Yeah I've met those types, they complain about odors, or that the phone gets really hot.

Posted by: AngelJo008

Try working with that kind of person in the medical field-as a patient that is

nothing is EVER right

Posted by: Ink Noise

*sniffs his BlackBerry*

Nope. Customers man, customers...

Posted by: Superpimp

I just let out a toxic odor, chicken broccli and ziti and a coke are a toxic mix

Posted by: AngelJo008

Quote:

Originally Posted by Superpimp

I just let out a toxic odor, chicken broccli and ziti and a coke are a toxic mix

that's just wrrrroooonnnngggggg!!!!

Posted by: .7

...just one of the many reasons to hate retail.