Google
 
Web www.howardforums.com
Pages: 1

new bell mobility prepaid

(Click here to view the original thread with full colors/images)

Posted by: Qwest905

starting october 29th
when activating on prepaid

it will be free message centre (3, 1 minute messages for 3 days) instead of call display

there will be now a SAF fee of 3.95 to go along with the $1.00 911 fee....each month from when you activated

aswell each time you talk to a bell mobility customer care rep you will be charges $2 from your account.

lol just WOW


Posted by: clewis4u91

What The ****?!?!??! Bell ****ing Sucks!!


Posted by: SuperCM

Wow, $5 zapped out each month just like that? Virgin Mobile sure is looking like the better way to go with their $100 topup option that lasts 365 days, it's the most cost effective for uber low usage.


Posted by: cash_money

Bell is practicing that new business model of scaring off clients as a means to reduce revenue.


Posted by: frankie5string

Wow, all this the day before George Cope's Telus Gag-order expires!


Posted by: Gquie

You really have to wonder what Bell mobility is doing. It just totally makes them the LEAST attractive carrier in the market. What is Bell mobility doing???


Posted by: TelecomZombie

Wirelessly posted (Killed By Death : Opera/8.01 (J2ME/MIDP; Opera Mini/2.0.4719/1374; en; U; ssr))




Posted by: rip

good timing, Rogers has a big campaign for Bell converts for all services nationally.


Posted by: clovis46

Quote:
Originally Posted by TelecomZombie


I couldn't have said it better myself


Posted by: YnD

Quote:
Originally Posted by Gquie
You really have to wonder what Bell mobility is doing. It just totally makes them the LEAST attractive carrier in the market. What is Bell mobility doing???


It HAS to be some master plan that me and other employees are unaware of. Its like they are purposely killing off their good plans,pricings, features for the intent of something big to come. Only time will tell.


Posted by: SuperCM

Quote:
Originally Posted by YnD
It HAS to be some master plan that me and other employees are unaware of. Its like they are purposely killing off their good plans,pricings, features for the intent of something big to come. Only time will tell.


Wouldn't that leave the poor saps who signed up since October 1st holding the bag?


Posted by: TelecomZombie

Wirelessly posted (Killed By Death : Opera/8.01 (J2ME/MIDP; Opera Mini/2.0.4719/1374; en; U; ssr))

Seems like they want to Squeeze Out the Dealers!


Posted by: WorldIRC

This is really funny.


Posted by: hunkytoe

Quote:
Originally Posted by WorldIRC
This is really funny.


You call it funny, I call it sad and sick

OT: How was ur bday?


Posted by: EdmontonStuck

Hmmm... Bell seem to be going into the toilet faster than a Ruben Studdard carreer, any Roger or Telus corperate store in Edmonton looking for a Sale Associate/ Team Lead? (kidding... well maybe not)


Posted by: JP

Quote:
Originally Posted by YnD
It HAS to be some master plan that me and other employees are unaware of. Its like they are purposely killing off their good plans,pricings, features for the intent of something big to come. Only time will tell.

lol, yeah right

that's called misguided faith

keep 'hoping'

i'll keep happily accepting Bell converts to Rogers


Posted by: Scotch-guy

Quote:
Originally Posted by JP
lol, yeah right

that's called misguided faith

keep 'hoping'

i'll keep happily accepting Bell converts to Rogers

I'm sure your phone will be ringing off the hook if the geniuses at Bell actually implement the retarded changes rumoured to be coming.


Posted by: gundagordy

I'm so glad I'm getting off this sinking ship!

Only 2 weeks to go!

BYE BELL!


Posted by: hunkytoe

Quote:
Originally Posted by gundagordy
I'm so glad I'm getting off this sinking ship!

Only 2 weeks to go!

BYE BELL!


Youre leaving your job or your amazing plan?


Posted by: gundagordy

^My job! I've put up with all of their problems long enough. I think Rogers Wireless may be a good stop


Posted by: TelecomZombie

I'm Subscribing to Bells Unlimited Customer Service ARGUMENT for only $20.oo a Month !
Quote:
Is this Bell Mobility ? My POS phone doesn't work & I'd like to Have an Argument Please! Its $2.oo ? Are You certain? Please check as I have Unlimited Bell BS & PMS as an Option on my account!
May I speak to a Supervisor please?
$10.oo a call to a Supervisor & only after I commit to a Purgatory of Bell imMobility Service?
Well Bell offers such a Wide assortment of non EVDO equipped Bluetooth Crippled handsets How could anyone SAY NO ?



Ken H., Karen Sousa, FunBobby, Where are You ? Lets have some Input from people partially responsible for destroying Bell Mobility !!


Posted by: hunkytoe

Quote:
Originally Posted by gundagordy
^My job! I've put up with all of their problems long enough. I think Rogers Wireless may be a good stop


http://www.shoprogers.com/careers/c...portunities.asp



Posted by: Gquie

Quote:
Originally Posted by YnD
It HAS to be some master plan that me and other employees are unaware of. Its like they are purposely killing off their good plans,pricings, features for the intent of something big to come. Only time will tell.


If that is in fact true their current action should go down in the history books since its never been attempted by another carrier before. And then when/if they do come back with something that sweetens their plans it cant just be in line with the competition. It has to be so amazing that other people would kill to get on it and prepaid just isnt something that is easy to just make enticing.

Why is Bell trying to kill off mobility? To be honest to my customers I have had to time and time again suggest that Bell Mobility is not the right solution for them. Why anyone would still want to activate with Bell Mobility based on their current promos and plans is beyond me.


Posted by: hunkytoe

Quote:
Originally Posted by Gquie
Why anyone would still want to activate with Bell Mobility based on their current promos and plans is beyond me.


Why? 4 words...kick a** corporate plans


Posted by: DaBones

will that $4 SAF be added to existing pre-paid plans as well? or just for new plans?


Posted by: Qwest905

just for the new plans.


Posted by: clewis4u91

Quote:
Originally Posted by TelecomZombie
I'm Subscribing to Bells Unlimited Customer Service ARGUMENT for only $20.oo a Month !



Ken H., Karen Sousa, FunBobby, Where are You ? Lets have some Input from people partially responsible for destroying Bell Mobility !!



LMFAO! Thanks for making me not able to breathe!


Posted by: YnD

Quote:
Originally Posted by Gquie
Why is Bell trying to kill off mobility? To be honest to my customers I have had to time and time again suggest that Bell Mobility is not the right solution for them. Why anyone would still want to activate with Bell Mobility based on their current promos and plans is beyond me.


Remember, Bell Mobility + Telus together is still greater then Fido/Rogers and they're (Bellus) is still using CDMA. Telus itself is growing like mad, just look at the growth of their stock over the past month. Bell was late attacking the wireless consumer market and now its just committing suicide before. So I wouldn't come to a conclusion about anything yet until next year where we'll see some surprises in the industry from everyone. Hopefully everything will level off and the industry will become like the US (higher costing plans which include alot of minutes and all features)

http://www.digitalhome.ca/content/view/1394/51/1/1/

When the 2006 numbers come out, we can try assume something.


Posted by: SuperCM

Quote:
Originally Posted by gundagordy
I'm so glad I'm getting off this sinking ship!

Only 2 weeks to go!

BYE BELL!


What?! Then where shall we get our heads-up of things to come?


Posted by: newdad

Quote:
Originally Posted by hunkytoe
Why? 4 words...kick a** corporate plans


I don't know if corporate plans alone is going to be enough. I mean they have killed off the epp/indv plans, the have pretty much killed off the consumer accounts, and now they have made their prepaid one of the least desireable on the market.

The only thing I can see that would make any sense, is that they need ALOT of money really quckly for a crazy network upgrade/expansion (God I hope so). Thats the only thing that makes any sense, hopefully Bell is looking to be first to market with something so big that it is inconceivable at this time.


Posted by: Qwest905

Quote:
Originally Posted by newdad

The only thing I can see that would make any sense, is that they need ALOT of money really quckly for a crazy network upgrade/expansion (God I hope so). Thats the only thing that makes any sense, hopefully Bell is looking to be first to market with something so big that it is inconceivable at this time.



that's what it looks like to me...increasing all these fees for a network upgrade/expansion..lol can u say GSM


Posted by: newdad

I said that a while ago. The future is data, and I don't forsee EvDO being the right direction for data services unless there is some new revision that I have never heard of. I have seen some of the HSDPA devices from sweden in action and they are blazing fast, especially the video conferencing......

These are some of the current operators that have either switched to gsm or layered with gsm:




Posted by: dirtyjeffer

i am still awaiting confirmation of these "changes"...i do know the voice mail/call display swap is true, but i haven't heard about the other changes.


Posted by: frankie5string

Well, it's midnight...officially the 19th... Time to see what George Cope is going to bring to the table...

This is crazy...


Posted by: Qwest905

Quote:
Originally Posted by dirtyjeffer
i am still awaiting confirmation of these "changes"...i do know the voice mail/call display swap is true, but i haven't heard about the other changes.


u will see it soon..should be updated in echozone sometime

just received the information the beginning of the week...


Posted by: gundagordy

Quote:
Originally Posted by SuperCM
What?! Then where shall we get our heads-up of things to come?


Lol. No worries. "I'll be back."


Posted by: SuperCM

Quote:
Originally Posted by frankie5string
Well, it's midnight...officially the 19th... Time to see what George Cope is going to bring to the table...

This is crazy...


He'll roll everything back to the way it was and save Bell then demand a salary increase and more stock options.


Posted by: Gquie

Quote:
Originally Posted by hunkytoe
Why? 4 words...kick a** corporate plans


That would have been true if you signed up for their corporate plans last year. Anytime up till last year December 31st. Everything after that just was a massive downhill slide for Bell Mobility. Have you seen what they are currently offering for corporate plans lately? Doesnt even come close to what they were offering with their AIO EPP/INDV/CORP plans back a year ago.


Posted by: Gquie

Quote:
Originally Posted by Qwest905
that's what it looks like to me...increasing all these fees for a network upgrade/expansion..lol can u say GSM


That just doesnt seem feasible considering they just spend millions upgrading their 1X network to 1X EVDO not to mention all their "advertising" money to tell everyone how fast EVDO was compared to Rogers EDGE. I mean I know BCE has deep pockets but if they were overlaying with GSM wouldnt that be a complete waste of resources on their part to put in EVDO in the first place? I dont think Bell Mobility has the resources nor the capital to support both a GSM network and a CDMA network even if they were only working with the data portion of it.


Posted by: dirtyjeffer

Quote:
Originally Posted by Gquie
That would have been true if you signed up for their corporate plans last year. Anytime up till last year December 31st. Everything after that just was a massive downhill slide for Bell Mobility.

the AIO EPP plans were available until Feb 28th.

Quote:
Have you seen what they are currently offering for corporate plans lately? Doesnt even come close to what they were offering with their AIO EPP/INDV/CORP plans back a year ago.

BM has already stated they aren't interested in the low ARPU EPP clients...generally, they tend to demand the most, yet spend the least, especially with all the free stuff their plans give...BM stated they are more interested in "quality of customers, rather than quantity of customers".


Posted by: YnD

Quote:
Originally Posted by Gquie
That would have been true if you signed up for their corporate plans last year. Anytime up till last year December 31st. Everything after that just was a massive downhill slide for Bell Mobility. Have you seen what they are currently offering for corporate plans lately? Doesnt even come close to what they were offering with their AIO EPP/INDV/CORP plans back a year ago.


I would say the plans were good up to Oct 16th.


Posted by: DanB.

Quote:
Originally Posted by Qwest905
aswell each time you talk to a bell mobility customer care rep you will be charges $2 from your account.


Does it means that if I have a problem with my phone and call Bell they will not only do nothing to resolve my problem and make me waste my time, but they will also charge me $2 for that? I think this will drive people into the stores to bother reps with problems that otherwise they would call customer service. Is it going to apply to postpaid too?


Posted by: frankie5string

Quote:
Originally Posted by DanB.
Does it means that if I have a problem with my phone and call Bell they will not only do nothing to resolve my problem and make me waste my time, but they will also charge me $2 for that? I think this will drive people into the stores to bother reps with problems that otherwise they would call customer service. Is it going to apply to postpaid too?


I'd be shocked if they applied it to postpaid. You'd have people leaving in droves... and Corporations would have to negotiate support contracts. Bell would dry up faster than what Bill Clinton "put" on Monica Lewinsky's dress...


Posted by: Qwest905

some new news.....only on the new prepaid plans you will be billed that $2 if you call in.....
if you had trouble with the automatic service and get transferred over to a customer care rep you will not be billed

and if you are on the new price plan you will only be billed if you need to know the following
- account balance
- expiry date of funds
- add a prepaid voucher
- confirm top-up


Posted by: frankie5string

So that sounds to me like anything you can get off the web, but insist on calling in for will register a charge... Yuck..


Posted by: SuperCM

Quote:
Originally Posted by frankie5string
So that sounds to me like anything you can get off the web, but insist on calling in for will register a charge... Yuck..


If the $2 charge was for doing stuff you can do yourself, then it's really no different than TELUS Mobility's Pay & Talk. For things like adding airtime or features which can easily be done on the website or through the automated system, the Client Care representative will charge $3.


Posted by: Avironeur

Wirelessly posted (BlackBerry8100/4.2.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/107)

Why would quality customers pay more at Bell for the same thing they can get elsewhere? There is no room for trying to set an example with higher prices in this small market. You can have the lowest prices and attract great attention but Canada is too small to try to price gouge on your own. Collective gouging aka collusion between all carriers is required for successful price gouging. This will just cause problems for Bell.


Posted by: frankie5string

True but as SuperCM pointed out, Bell will be charging $1 less than Telus (for now at least)...


Posted by: TelecomZombie

Wirelessly posted (Killed By Death : Opera/8.01 (J2ME/MIDP; Opera Mini/2.0.4719/1374; en; U; ssr))

Telus isn't charging a system access fee though.


Posted by: frankie5string

Quote:
Originally Posted by TelecomZombie
Wirelessly posted (Killed By Death : Opera/8.01 (J2ME/MIDP; Opera Mini/2.0.4719/1374; en; U; ssr))

Telus isn't charging a system access fee though.


So then this is strictly an ARPU generating tactic for Bell...


Posted by: TelecomZombie

Wirelessly posted (Killed By Death : Opera/8.01 (J2ME/MIDP; Opera Mini/2.0.4719/1374; en; U; ssr))

Quote:
Originally Posted by frankie5string
Quote:
Originally Posted by TelecomZombie
Wirelessly posted (Killed By Death : Opera/8.01 (J2ME/MIDP; Opera Mini/2.0.4719/1374; en; U; ssr))

Telus isn't charging a system access fee though.


So then this is strictly an ARPU generating tactic for Bell...


No surprise to me Thought this long ago. Bell is trying to bolster their Increasing Churn and Decreasing Activations!
Dealers and new customers (pity the fools) are the ones paying. I'm hearing a number of dealers complain that they may not be able to remain in business considering the poor plans,ridiculous charges and Bell's reputation.
Corporate stores could take the place of dealers.


Posted by: frankie5string

Didn't Telus' purchase of Clearnet wipe out a few dealers too way back?
Same thing for BC Tel when Telus took them over...


Posted by: TelecomZombie

Wirelessly posted (Killed By Death : Opera/8.01 (J2ME/MIDP; Opera Mini/2.0.4719/1374; en; U; ssr))

Was told any prepaid account activated before Oct. 29 is grandfathered and is not subject to these new charges.


Posted by: TelecomZombie

Wirelessly posted (Killed By Death : Opera/8.01 (J2ME/MIDP; Opera Mini/2.0.4719/1374; en; U; ssr))

Was told any prepaid account activated before Oct. 29 is grandfathered and is not subject to these new charges.


Posted by: DaBones

I hope you're right.. or else, wifes phone will go bye bye Bell, hi Fido/Rogers..


Posted by: DigitalParasite

Pfew, glad I got in when I did.

I can see *why* they added the SAF to pre-paid, since it was cheaper for me to use 100 minutes on pre-paid than it was for my 100 minute EPP plan. They had to make it less attractive somehow...


Posted by: JP

Quote:
Originally Posted by gundagordy
I'm so glad I'm getting off this sinking ship!

Only 2 weeks to go!

BYE BELL!

We welcome you UNLTD with open arms!

Number portability is going to take a toll on this forum


Posted by: clewis4u91

Well, hopefully I'll soon be making the switch to Rogers. **** you Bell!


Posted by: JP

Wirelessly posted (Pearl: BlackBerry8100/4.2.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/107)

Quote:
Originally Posted by clewis4u91
Well, hopefully I'll soon be making the switch to Rogers. **** you Bell!


Sounds good...


Posted by: RO

Wirelessly posted (BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/107)

I would just like to say something to whomever is doing pricing changes at Bell right now: "as a Rogers dealer I LOVE YOU"
Did you guys ever think that maybe this "wild crazy plan" might be that you've been infiltrated by a Rogers' mole?


Posted by: clewis4u91

That's exactly true. This is just putting Bell even deeper in the hole, and just feeding other Canadian wireless companies *cough* Rogers.


Posted by: JP

Wirelessly posted (Pearl: BlackBerry8100/4.2.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/107)

Quote:
Originally Posted by RO
Wirelessly posted (BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/107)

I would just like to say something to whomever is doing pricing changes at Bell right now: "as a Rogers dealer I LOVE YOU"
Did you guys ever think that maybe this "wild crazy plan" might be that you've been infiltrated by a Rogers' mole?


Lol yeah I love Bell too...

Bell makes my job so fun and easy!


Posted by: TelecomZombie

Quote:
Originally Posted by clewis4u91
Well, hopefully I'll soon be making the switch to Rogers. **** you Bell!

Your Ok as these charges Do Not effect anyone Activated prior to Oct.29/o6 & you will Lose Unlimited Browsing & MMS.


Posted by: TelecomZombie

Possibly Solo with the RZR & new Nokia is about to be Launched as a Youth/Inexpensive combatant to Fido?
EDGE EVDO



Posted by: frankie5string

Quote:
Originally Posted by TelecomZombie
EDGE EVDO


Lol...is this really a decision... hm... slow EDGE vs. fast EVDO...



Posted by: cash_money

Quote:
Originally Posted by frankie5string
Lol...is this really a decision... hm... slow EDGE vs. fast EVDO...


Well if Telus is not an option for some reason, and I had to choose between Bell "fast" evdo and Rogers edge, i would HANDS DOWN choose rogers not to have to deal with bell and (insert any time I spoke to a bell representative here) incompetence.


Posted by: gundagordy

Quote:
Originally Posted by RO
Wirelessly posted (BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/107)

I would just like to say something to whomever is doing pricing changes at Bell right now: "as a Rogers dealer I LOVE YOU"
Did you guys ever think that maybe this "wild crazy plan" might be that you've been infiltrated by a Rogers' mole?


Don't know about the Rogers infiltration, but...someone mentioned that Bell may possibly just be slowing dealer activations. This is actually an interesting theory, because we do crap loads of Bell Mobility activations, but ever since Oct 1st, we've been super slow.

Interesting technique to cut costs if this is true.


Posted by: dirtyjeffer

i still haven't heard anything about the prepaid SAF and $2 charge for CS calls.


Posted by: mlerner

lol.. this is why I went with Fido prepaid. Bell should just stop offering it with these rates.


Posted by: TelecomZombie

Quote:
Originally Posted by dirtyjeffer
i still haven't heard anything about the prepaid SAF and $2 charge for CS calls.

Stop wasteing time & give them a Call.
DJ you'll be one of the last to know !


Posted by: dirtyjeffer

i will wait for the official announcement...i am not saying it isn't happening, just that i hadn't heard anything about it...the call display and voicemail swap i heard about, but that's it...it is rather odd it wasn't ALL mentioned at the same time.

time will tell.


Posted by: Gquie

Quote:
Originally Posted by gundagordy
Don't know about the Rogers infiltration, but...someone mentioned that Bell may possibly just be slowing dealer activations. This is actually an interesting theory, because we do crap loads of Bell Mobility activations, but ever since Oct 1st, we've been super slow.

Interesting technique to cut costs if this is true.


But wouldnt the addition of a new client offset the cost to a dealer? I mean why would you want to slow activations when the whole point of offering dealers and stores is to increase activations?

This just goes to confuse me more and more. Im all up in question marks right now. A Bell rep came into my store today and I grilled her with all these questions and she says very plainly: "This is the way wireless is going. Tell people to just get over it".

I was pretty shocked when she said this. I know she didnt actually want me to tell people that but it leaves me in the dark with what to really tell customers when they ask me why Bell's plans are so uncompetitive.


Posted by: TelecomZombie

I'll say it again. Bell plans to Squeeze the dealers out of Business by offering Nothing competitive. Corporation writes off loses on Corp Stores while Dealers go T.Ts Up!


Posted by: JP

Quote:
Originally Posted by Gquie
But wouldnt the addition of a new client offset the cost to a dealer? I mean why would you want to slow activations when the whole point of offering dealers and stores is to increase activations?

This just goes to confuse me more and more. Im all up in question marks right now. A Bell rep came into my store today and I grilled her with all these questions and she says very plainly: "This is the way wireless is going. Tell people to just get over it".

I was pretty shocked when she said this. I know she didnt actually want me to tell people that but it leaves me in the dark with what to really tell customers when they ask me why Bell's plans are so uncompetitive.

Nice attitude..

And she's representing Bell...go figure....


Posted by: gundagordy

^I was thinking the exact same thing about the rep.

Gquie, to answer your question, check out TZ's post:

Quote:
I'll say it again. Bell plans to Squeeze the dealers out of Business by offering Nothing competitive. Corporation writes off loses on Corp Stores while Dealers go T.Ts Up!


Again, not saying this is the case, but it is definitely a good theory.


Posted by: Qwest905

Quote:
Originally Posted by dirtyjeffer
i will wait for the official announcement...i am not saying it isn't happening, just that i hadn't heard anything about it...the call display and voicemail swap i heard about, but that's it...it is rather odd it wasn't ALL mentioned at the same time.

time will tell.


you do know that dealers are always the last to know about things


Posted by: DaBones

you know whats funny? is that occording to a Bell employee here, Bell (an other companies) do not want pre-paid customers.. ok, thats fine, but then why have I seen all these Rogers paygo commecials on TV? Rogers apparently has no problem with getting more pre-paid customers.. it's hillarious.. lol..

I always liked Bell, I have been with Bell Mobility for 8 or 9 yrs now.. (up till March of this year as a postpaid customer, now prepaid) never had a problem with them, the problems I did have were fixed promptly and they would always offer me something to say 'sorry' even tho I never asked for it..

but with these weird changes I keep seeing, it makes me wonder.. oh well, good thing is that there are other options available to eveyone..


Posted by: DigitalParasite

Quote:
Originally Posted by dirtyjeffer
i still haven't heard anything about the prepaid SAF and $2 charge for CS calls.


They just switched the pre-paid voice mail system over to the same one as the post-paid Bell system. In the announcement message they mention that you may be charged a nominal fee if you call CS for help.


Posted by: dirtyjeffer

Quote:
Originally Posted by DigitalParasite
They just switched the pre-paid voice mail system over to the same one as the post-paid Bell system. In the announcement message they mention that you may be charged a nominal fee if you call CS for help.

as i said, i am not calling anyone in here a liar, just that i have yet to hear anything about these changes, so i choose not to comment on it one way or the other...i have been a member here for a very long time, and there has been numerous threads started by people that posted incorrect information, which started a "war" by the customers in here...in the end, the "fight" was all about nothing.

once i hear about it, i will post in here confirming the changes...you can be assured of that.


Posted by: DigitalParasite

Quote:
Originally Posted by dirtyjeffer
once i hear about it, i will post in here confirming the changes...you can be assured of that.


No problem, I was just adding some new info that hadn't been posted yet. If they are making broadcast announcements warning of a charge for calling CS I would say that is a good bet it is coming.


Posted by: dirtyjeffer

Quote:
Originally Posted by DigitalParasite
No problem, I was just adding some new info that hadn't been posted yet. If they are making broadcast announcements warning of a charge for calling CS I would say that is a good bet it is coming.

i would agree...sounds like it may be true...i am still curious about the prepaid SAF fee.


Posted by: dirtyjeffer

got confirmation of the changes today...the SAF and $2 customer service fees will start on Oct 29th for all new prepaid activations.


Posted by: Scotch-guy

As bell digs their own hole even deeper


Posted by: dirtyjeffer

Quote:
Originally Posted by Bhagwan
As bell digs their own hole even deeper

meh...we don't sell very much prepaid anyway, so if anything, this is a way to move people to post paid...if they are going to be that low of an ARPU customer, Rogers/Telus/Fido can have them...Bell isn't interested in customers that make them no money, and i don't blame them.


Posted by: hunkytoe

Quote:
Originally Posted by dirtyjeffer
meh...we don't sell very much prepaid anyway, so if anything, this is a way to move people to post paid...if they are going to be that low of an ARPU customer, Rogers/Telus/Fido can have them...Bell isn't interested in customers that make them no money, and i don't blame them.


So I'm assuming that this employee is you?

Quote:
Originally Posted by DaBones
you know whats funny? is that occording to a Bell employee here, Bell (an other companies) do not want pre-paid customers.. ok, thats fine, but then why have I seen all these Rogers paygo commecials on TV? Rogers apparently has no problem with getting more pre-paid customers.. it's hillarious.. lol..


Remember, sometimes that prepaid customer is a 16 year old who cant get their own phone on monthly, but when they get older a good chunk of them go on monthly with the same company. A customer is still a customer. Sometimes its *not* about the dollar.


Posted by: dirtyjeffer

Quote:
Originally Posted by hunkytoe
So I'm assuming that this employee is you?

i don't know.

Quote:
A customer is still a customer. Sometimes its *not* about the dollar.

this is business my friend...it's ALWAYS about the dollar...just ask Fido.


Posted by: TelecomZombie

Quote:
Originally Posted by dirtyjeffer
if they are going to be that low of an ARPU customer, Rogers/Telus/Fido can have them...Bell isn't interested in customers that make them no money, and i don't blame them.


I participated in a Survey on the Weekend for Virgin Mobile . Some interesting Facts were obtained after the survey & we talked about the cellular industry. Telus is the Peoples Favourite & Bell is the Least respected Brand based on numerous peoples responses. Telus, Rogers & Fido are tending to Future postpaid Customers & Bell is just Dumping on everyone.
Good Luck Bell the Word is On the Street !


Posted by: Scotch-guy

Quote:
Originally Posted by dirtyjeffer
meh...we don't sell very much prepaid anyway, so if anything, this is a way to move people to post paid...if they are going to be that low of an ARPU customer, Rogers/Telus/Fido can have them...Bell isn't interested in customers that make them no money, and i don't blame them.

I don't think it's only about prepaid. Bell has done very little over the past couple of years to build brand and customer loyalty. Telus and Rogers drove their ARPU by building client loyalty so those clients were willing to spend more on a monthly basis. They didn't do it just by jacking fees right left and center. If Bell wants higher ARPU without huge churn they better stop fckuing their clients. Their product is OK, but very poorly marketed. It's not like they're head and shoulders above Rogers or Telus in terms of quality of service. Many would argue Bell is at the bottom! So it's time they stopped acting so arrogant Although I am very happy with my Bell plan I'm not recommending anyone sign up with them until the dust settles. Cope has a much different set of issues to deal with at Bell than he did with Telus


Posted by: lukeiphone

my dad uses bell prepaid..he said...its 60 cents for first minute and then 2 cents thereafter. I think its pretty good still. he manages to carry $25 balance to 2 months...and i see him using alot.


Posted by: Treatz

here's a ?
what if you let your PP balance lapse..
will the new rules apply?


Posted by: clewis4u91

Quote:
Originally Posted by mohini
my dad uses bell prepaid..he said...its 60 cents for first minute and then 2 cents thereafter. I think its pretty good still. he manages to carry $25 balance to 2 months...and i see him using alot.


Well, I can tell you're new. Anyways, its 30 cents a minute for the first 2 minues and 5 cents a minute, every minute, for the remainder of the call. JEEZ


Posted by: dirtyjeffer

Quote:
Originally Posted by Treatz
here's a ?
what if you let your PP balance lapse..
will the new rules apply?

only if the account gets cancelled and you want to re-activate it on the "current" plans (or will be current as of Oct 29th).




vBulletin Copyright ©2000 - 2010, Jelsoft Enterprises Limited.
vB Easy Archive Final ©2000 - 2010 - Created by Stefan "Xenon" Kaeser