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6700 and Excahnge server 2003

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Posted by: nextelgru

Who is syncing with an exchange server 2003 with their 6700. What settings need to be enabled on the server side?

Thank you in advance.

R



Posted by: itoig

quite a few settings, also depends on your firewall as well. on your exchange server you must have SP2 in order for push to work. also in IIS you have to add a few virtaul directories in to your default website, one for mobile admin (for remote wipes, not needed for push but nice to have), one for Microsoft-Server_ActiveSync, it was also suggested that you have OWA running as well. other then that restart the default website after you add it and you should be set. also make sure that whatever type of firewall you are running allows this to come and go. look on microsoft.com there is a KB out there on how to set it up as well.



Posted by: nextelgru

would a Cisco switch prohibit push from working?



Posted by: itoig

no, a switch only takes an incoming connection and allows multiple devices to connect at the same speed (10/100/1000 mbps).

only thing that would block it would be the server hosting exchange, an ISA server if you have it, or a firewall with out the proper ports open.

also if you aren't using SSL or certificates, you don't have it enabled on the device or the server.

here is a link for how to set it up with ISA2000/4 Click



Posted by: Pigeon

So if the IT guy at my office is telling me that he needs to buy all sorts of new equipment and do a ton of work to support push email to me when he just upgraded to Exchange Server 2003 SP1 he's full of crap (as usual)? He just needs to upgrade to SP2 (for free!) and then configure it, right?

Scott



Posted by: itoig

pretty much, i did it at my work and cost us nothing, the only cost you incur is buying the device that it can use it. other then that cost nothing. most likely he is thinking of blackberry push or is just lazy, and doesn't have very good customer skills



Posted by: nextelgru

so, let me ask this. I have OMA and OWA working fine on the server end. So obviously mobile access is working.. However, I cannot get active sync to connect to the server.

Obviously since OWA and OMA are working orts 443 and 80 are fine.

Does the phone need a SSL certificate installed on it? Could this be an issue?



Posted by: Bravy02

If your OWA site has an SSL Certificate which is issued from a public certificate authority such as Verisign, Thawte, etc. then you should need to do anything with SSL certificates on the phone itself.

I ran across an article the other day that mentioned the use of Front-End and Back-End Exchange Servers for Exchange ActiveSync to work properly.

On the network I manage we have multiple firewalls with a back-end ISA firewall publishing Exchange along with FE/BE Exchange Servers.



Posted by: nextelgru

I finally got everything working. Exchange with push and active sync. SSL certificates for secure authentication, with OMA and OWA all working. It was a lot of configuring and no matter what anyone says it’s not easy by any stretch of the imagination!

According to Sprint, you need a separate SSL certificate on the phone for everything work and jive!

The last part of my configuring issue is how to fine tune the active sync timing for push mail to work instantaneously.

Other that that I’m all set!

This is a great feature and definitely worth all the heartache~



Posted by: nextelgru

Okay, guess what?

I jumped the gun a little bit here in joy that it was all working well….

Active sync works well when it is on a WI-FI connection or docked via USB into my client PC. However, when I am want to sync using the sprint connection it never syncs and timed out eventually saying that the exchange server is un reachable….

oh boy what to do? Any ideas, or has anyone had this problem?



Posted by: itoig

one thing i did it got it to work with out SSL on it first, then work on getting the SSL working



Posted by: nextelgru

I thought that it could be an SSL issue however, I turned off all security and still not dice outside the domain!

At this point I'm thinking that there could be something wrong with the firewall not totally opening up ports 80 and 443 for HTTPS/RPC access..

As far as I know there is nothing special to configure on the mobile side, all it really asks for is the FQDN, Username and pswd... I mean its kind of brainless unless I'm missing the obvious.

any thoughts please...





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