vB Easy Archive - I broke an EAR! (flip!)

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I broke an EAR! (flip!)
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Posted by: plympton

Dag-nabbit!

I silenced an alarm today through the Sidekick pouch today - I knew it wasn't a good idea.

Well, the left-most ear-tab-thingy on the flip broke! E-gad, that's a bummer!

I know this thing is supposed to be under warranty for a year, but how the heck do you do it?

I submitted a form on the SE site, so we'll see where that gets me...

-Dan

Posted by: ShovelhEd

Hey Dan,

There should have been an extra flip in the box... Did you not get one?

Sean

Posted by: plympton

Um.. no. I got that piece that replaced the flip so you could operate without it? That what you mean? We're talking the physical keypad vs. the virtual keypad. I can do the virtual keypad, but I don't like it.

Anyone want to sell me theirs?? :-)

-Dan

Posted by: ShovelhEd

I have a spare flip included in my box.... Keypad that is.

Posted by: WoeDee

What the......

I didnt receive any extra flips packaged with my units.

Posted by: plympton

Here's my response from SE. I guess *I'M* waiting for it to get released in the US as well, eh!?!? :-(.

-Dan

Dear Valued Customer,

Thank you for contacting Sony Ericsson Online Support.

We apologize for any inconvenience. Unfortunately, the P800 has not
been officially released here in the U.S. as of yet. As a result, we are
not able to resolve your issue through warranty. Please check back with
us in the very near future for an update on the availability. I am
certain we will be able to resolve any issue you may have, through
warranty.

If we can be of any further assistance, please feel free to contact the
Sony Ericsson Contact Center at 1-800-374-2776 ; press 1 for English
then 1 for Customer Service and Technical Support to speak with one of
our representatives directly.

Best regards,

Sony Ericsson Online Support

Sony Ericsson Mobile
http://www.sonyericsson.com/us

Posted by: ShovelhEd

No extra keypad...thought I did. I was mistaken.

Sean

Posted by: coffeekid

Tsk tsk Sean - spreadin' rumours like that will get folks all uppity and phoning SE asking for THEIR "spare" keypad flip!

Mark

Posted by: ShovelhEd

heeheh