vB Easy Archive - Blackjack and Microsoft Exchange Server

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Blackjack and Microsoft Exchange Server
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Posted by: vIZIon4

Anyone get their blackjack to sync through the exchange server at work? I put in the server's address from outlook at work, and it doesnt sync. any help would be appreciated.

Posted by: Agent2563

Can you give more information than, "it doesn't work". Are you running SP2 on the exchange server? Is mobile user access turned on in system manager on the server? What is the error code you get?

Posted by: vIZIon4

i dont know if the server is running SP2, its the computers at work (COR store). How do i even get to the system manager on the server. All ive done is put the server name into the blackjack. The device will say it is connecting to the server and will do that for minutes, but nothing will be sync'd.

Posted by: Isriam

you need to add push email to your cou line from cou website. then use goodlink.

Posted by: MrAlifEkin

or just use xpressmail. Install the desktop client and have it forwarded to the blackjack.

Posted by: vIZIon4

cant install xpressmail due not having admin rights on the computer. didnt want to go with goodlink because i dont want to add anymore plugins on my homescreen. i really just wanted it so i could sync my calender and contacts over the air. i can read my work email at work.

Posted by: Isriam

not sure but maybe blackberry connect is an idea if its available for the blackjack. i hear the blackberry apn's arent opened to the 3g sgsn yet though.

Posted by: iam4161987

i heard that our outlooks are closed network and we are supposed to, or even be able to, but them on our phone.. but i dunno....

Posted by: aaadock

goodlink , blackberry or expressmail
are your only options.

first thing you see on the COU site is direct push is NOT an option

your solution is very simple.
add goodlink to your COU . and your done,

Posted by: dizzle247

bah @ goodlink

get a blackberry

Posted by: ctalmadg

The Blackjack has WM5 which supports direct push exchange as long as your exchange server is configured properly with SP2.. It will sync your email/contacts/calendar/tasks... WM5 utlitizes the OWA interface and your domain/username to authenticate. In my case (I work for University of Rochester)... I enter...

For the server I enter... http://webmail.ur.rochester.edu
for authentication I have to use my AD-domain and username... ur\username
enter your password (make sure to click save password or it will prompt everytime when it syncs..)

I have setup about 50 of these devices and I usually install Activesync 4.2 and enter the info at this point..it will then configure the device and do it's first sync.. Once you do this you never have to attach it to the PC again. Keep in mind that when your domain password changes the WM5 device will fail and prompt you for the new password. make sure you have your "schedule" on the WM5 device setup to send and recieve immediately.

The default install will only allow your INBOX mail to sync for up to 2 weeks worth of mail.. I have seen problems with a few of the devices when email on the WM5 device got too large and for some reason it would not sync.. If you want to include more folders you may have setup under your inbox on the exchange server you have to make these changes on the activesync installation on the PC. Good luck...

Posted by: tkdlove

Quote:

Originally Posted by ctalmadg

The Blackjack has WM5 which supports direct push exchange as long as your exchange server is configured properly with SP2.. It will sync your email/contacts/calendar/tasks... WM5 utlitizes the OWA interface and your domain/username to authenticate. In my case (I work for University of Rochester)... I enter...

For the server I enter... http://webmail.ur.rochester.edu
for authentication I have to use my AD-domain and username... ur\username
enter your password (make sure to click save password or it will prompt everytime when it syncs..)

I have setup about 50 of these devices and I usually install Activesync 4.2 and enter the info at this point..it will then configure the device and do it's first sync.. Once you do this you never have to attach it to the PC again. Keep in mind that when your domain password changes the WM5 device will fail and prompt you for the new password. make sure you have your "schedule" on the WM5 device setup to send and recieve immediately.

The default install will only allow your INBOX mail to sync for up to 2 weeks worth of mail.. I have seen problems with a few of the devices when email on the WM5 device got too large and for some reason it would not sync.. If you want to include more folders you may have setup under your inbox on the exchange server you have to make these changes on the activesync installation on the PC. Good luck...

yes this is true, however, none of us have admin privledges nor are we allowed to use direct push. the only option you have is adding goodlink on the COU site and waiting for the email with your OTA code and process.

save the email to because you can reuse and it will resync your email with a new device that uses goodlink.

Posted by: ctalmadg

Quote:

Originally Posted by tkdlove

Ah... See I don't have this issue due to my location. That's a bummer.

Posted by: gfego1

Quote:

Originally Posted by ctalmadg

Does anyone have the problem where the "settings" option in ActiveSync for "tasks" is greyed out? I spoke to a Samsung representative who stated that the Blackjack in fact will not sync the Task/ToDo list over the air, only via USB cable. I was wondering if there was a workaround or a registry edit.

Posted by: TEXMudder

The person you spoke with is wrong. I sync mail, schedule, tasks, and contacts all via direct push.