vB Easy Archive - Arggh! Help with v3r!

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Arggh! Help with v3r!
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Posted by: tankertoad

Sorry if this has already been addressed. I did a general search and came up empty so here I go...

My wife likes her new RED RAZR, but one thing keeps her from loving it.
When she first got the phone, I was playing with it and created an AOL account to see how the mobile email worked. Nifty. But she hardly uses it and now, almost every time she opens the phone, a message prompt appears asking if she'd like to view her inbox because she has new mail. Until she clicks "NO", the phone is unusable. I tried to go into the settings to toggle off the message but no luck. I even attempted to delete her screen name but I can't do that either (I can only add a screen name - WTF?)

I called Cingular and all the rep could tell me after 10 minutes is maybe they could disable mediaNET on the phone. What? C'mon, why can't I simply get rid of an automatic message prompt or AOL account? This is much easier on an SE phone. Am I missing something here? I'm all ears...

Posted by: I have a phone

run a master reset on the phone. See the moto forum for info

Posted by: tankertoad

If I do that, will she lose all of her settings/ringtones/etc. and what about addresses stored in phone memory?

Posted by: I have a phone

yes yes and yes

but if you want to get rid of the AOL java bits this is probably the only way. Others may have a better solution

Posted by: mclemm

Quote:

Originally Posted by tankertoad

If I do that, will she lose all of her settings/ringtones/etc. and what about addresses stored in phone memory?

back them up
plug in to the pc and save those folders on desktop