vB Easy Archive - Unlocked Dash won't unlock

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Unlocked Dash won't unlock
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Posted by: gbird

I just purchased a Dash & used imei-check to unlock it - I use Cingular as my carrier. I'm getting a good Cingular signal, but any button I press brings up the 'Unlock" info screen. Unfortunately, the '*' button either is not active or simply doesn't work. Phone remains locked. Does anyone have any experience with this kind of problem? HELP PLEASE!

Posted by: cortez

i assume you're referring to the screen lock on the dash... if so, have you turned the phone off and back on, then retry? if that doesn't work, consider a hard-reset...

Posted by: gbird

Thanks, Cortez...I've tried powering on and off - no dice. How do you do a hard reset? I can't find any references in the documentation.

Posted by: john1027

Since you won't be able to get to the internal settings to reset, you will have to use this alternate method:

-Turn off the device
-Press and hold hold the two softkeys
-At the same time hold down the power button for 1 or 2 seconds and release
-Then release the softkeys
-Follow the screen prompts

Posted by: gbird

Fantastic...Thanks, Cortez. That worked and everything is now working exactly as expected. I'm a happy camper.

Posted by: cortez

Quote:

Originally Posted by gbird

Fantastic...Thanks, Cortez. That worked and everything is now working exactly as expected. I'm a happy camper.

you should thank john1027; he told you how to hard-reset the Dash. glad to know you're a "happy camper!"

Posted by: gbird

Absolutely right!! Thanks, john1027 - somehow I missed your id when I read that reply.

Posted by: john1027

Your welcome. I'm sure Cortez would have answered you as well. I happen to see your post one afternoon, saw you were on-line, and thought I answer. Happy New Year.

Posted by: rajr

gbird how has your experience been with Dash on Cingular what features work and are there any that dont work

Posted by: gbird

RAJR, So far I've run into no problems. Everything seems to function as advertised, though I haven't had a chance to try every feature as yet. The biggest problem awas getting the correct MMS and GPRS settings from Cingular - nobody I spoke to in 2 1/2 hours, even their ANS department, had a clue. To their credit, though, they did finally patch me through to a techie in HTC who had me up and running in about ten minutes. I do plan to make some registry changes for functions like joggr, and will probably flash it with the latest S620 ROM (hate those T-Mobile flash screens). Overall, I love this phone - and I've been through quite a few, including two Blackberry models. If you're considering it, I say go for it. Great product.

Posted by: peen

thank you john an cortez, i had the same problem.

Posted by: Bklyn Bruiser

I have been using a dash that I unlocked and flashed to the original S620 ROM... and I will say I have had ZERO problems in the 4 weeks I have been using it. My only issues have been smartphone software just seems VERY limited. Comming from Treo 650 and 8125... I thought there would be alot more software. Otherwise, Great lil device..

Posted by: bgniko

where would one get the 620 rom.....thanks