vB Easy Archive - While on Internet....no phone calls??

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While on Internet....no phone calls??
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Posted by: gjp186

This has happened to me several times with the Dash and Tmo service. While on the internet, if someone calls me, the call goes to Vmail and I NEVER know I had a call. No missed call, no call waiting, nothing. On my Treo it would drop the internet and the phone would ring. Anyone else encounter this??

Any help or suggestions.

Posted by: noteeyore

I just tried it on my dash, and it did the same thing (no indication that a call had come through - not even a missed call notice!). When I tried it again, it knocked me off the internet and put the call through. I used the same settings both times. Anyone have an answer? Do I have to give up internet access in order to not miss business calls?

Posted by: cortez

this is normal behavior with TMo/Edge service. sometimes the internet connection is dropped (and the call comes through) and sometimes the call goes to voicemail. with Cingular's UMTS internet service, you will not miss calls while connected to the internet.

Posted by: hylton

Yea, its actually WM behavior, just the way it works. If the device is actively transferring data over GPRS or EDGE, then the call is routed directly to voicemail. If you are connected, but no data is coming over, i.e reading a page after you have it loaded in pocket IE, then the call will come thru fine, it's all a function of whether any data is 'in process' of being downloaded to the phone.

As mentioned, this problem doesn't exists w/ the 3G service b/c it's on a totally different radio/whatever.

You should at least, get a VM notification at some point after disconnecting from the data connection, or soon after a data transfer is stopped. Missed call notiication will not show up though, that has to happen on the phone itself, has nothing to do w/ the GSM network.

Chris

Posted by: PhotoJim

It isn't entirely a GPRS/EDGE thing. I use GPRS a lot 9although on another network). I tested it because I was curious. I can talk on the phone and use an active ssh connection on a tethered connection. It may be that a given phone won't permit an inbound call while you're using the WAP browser (perhaps it might with a headset), but with a tethered setup, my provider certainly lets me do it. The data throughput slows down markedly, but it still works.

Posted by: cortez

Quote:

Originally Posted by PhotoJim

It isn't entirely a GPRS/EDGE thing. I use GPRS a lot 9although on another network). I tested it because I was curious. I can talk on the phone and use an active ssh connection on a tethered connection. It may be that a given phone won't permit an inbound call while you're using the WAP browser (perhaps it might with a headset), but with a tethered setup, my provider certainly lets me do it. The data throughput slows down markedly, but it still works.

are you using a phone/device with Windows Mobile 5.0?

Posted by: NatasDash

I wish there was a way to disconnect WM from streaming when getting a phone call. I use XM radio on my dash but miss phone calls

Posted by: systemf

I have a 3125 and a sk3. On my sk3 my phone calls come through and my edge drops. It may have something to do with windows mobile.

Posted by: NatasDash

Quote:

Originally Posted by systemf

I have a 3125 and a sk3. On my sk3 my phone calls come through and my edge drops. It may have something to do with windows mobile.

I had the SK3 and this is not true. If you were requesting data, a call would go right to voicemail. What you can't do on the Sk3 is stream audio or video, so there was never a constant stream of data. It would push it right to voicemail. It only happened to me MAYBE 10 times in 4 years that I had the sidekick, but the data request was quick

Posted by: Foxbat121

It is a limitation of current EDGE/GRPS technology (although certain classes of GPRS allows simultanous voice and data but no phone ever built with it). You can have only voice or data. Not both at the same time. However, it doesn't mean you can't have an edge connection while you're on the phone. It means you can't transfer data while using voice and vice versa. So, if you're constantly streaming video or audio from internet, all your voice calls will be directed straight to voicemail by the carrier. Your phone never knows there is a call coming.

You will need the new 3G data service to solve this problem. It is not a WM5 thing.