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Motorola Sucks ----- Venting!

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Posted by: BSRGODFATHER

Downloaded the MPT to the ol' PC today to get the pics off an old phone, and the P.O.S. designers at Motorola must not have figured people want to do that!

I can do most other basic functions, like send SMS or MMS from the phone over the PC, but heaven forbid someone should want to remove the pics from their phone to their PC (it does go the other way around).

Question: why are designers/programmers so stupid that they can't even figure out basic phone functions before they start selling a product? Don't they use their own ****? (Pardon my french). For pete's sake! Would it have been that hard to add that extra bit of information to the bloody software?

I will never in my life, EVER, buy a Motorola product.



Posted by: jsmithepa

whine... whine... whine.

MPT tool is for the street Joe. The smart programmers at Moto don't want to confuse you with extra stuff.

If yer not street Joe, then u should be using OTHER tools to accomplish what u want. Try asking or searching for P2K TOOLS b4r criticizing programmers.



Posted by: BSRGODFATHER

See, it's people like you that think you're all special because you spend WAY too much time looking for the extras that an average "street" joe doesn't want, need, or care for.

If the people like you, who prided themselves on "knowing everything" did a job the first time, there wouldn't be people like me, complaining about your inferior workmanship, and negligent attitude towards your job, forgetting about minor things.

If Motorola wanted me buying P2K Tools, wouldn't they push that on me, instead of their inferior Moto Phone Tools software?

My "whining" isn't at the fact that there isn't other programs to do the job. My point is that companies that sell you a product neglect to give you the proper tools to make that product work correctly from the beginning.

For your 2 cents, you deserve change....



Posted by: ceno

Precisely why I only buy phones with a memory slot: Drag and drop and cut the crap.



Posted by: lewisjp2

i have mpt and i can copy my pics off my phone to my pc .ur mpt wont do that it has a thing that is from pc to phone / or from phone to pc on mine .
chk ur program it should be there my mpt is about a year old maybe older but i just copied my brothers cingular razors pic and videos last week



Posted by: TBAPb

Quote:
Originally Posted by BSRGODFATHER
Downloaded the MPT

Did you try not DOWNLOAD it, but BUY it? If you bought it, when it should be full version with MMStudio and other things... and with it you CAN dload pics.

and if you so ***** to try and understand, then you don't need even 3310



Posted by: ericzchu

Not sure if you can call it a Motorola problem or Microsoft problem. I thought MPT is pretty straight forward. You open it up, there's an icon labled Multimedia Studio, when you move your mouse over it, it says "Manage, create and edit all of your multimedia content on both your phone and PC". So you click that icon, then it brings up a window, first item on the window says:
"File Transfer Studio
Transfer your photos, videos and ringtones to your PC and vice versa with the File Transfer Studio "
When you click that, it shows My Computer on the left handside and Mobile phone on the right handside. It shows audio, picture, and video on the right handside. You double click on the folder then you can see the stuff you want. There are "copy to Mobile phone" and "copy to computer" buttons on top too.
So I don't know how hard it is to transfer pictures to your computer. This is just basic Windows operation. But if you really want something easy to use, maybe you should consider switch to a Mac.



Posted by: cKyMeebs

Quote:
Originally Posted by ericzchu
But if you really want something easy to use, maybe you should consider switch to a Mac.


OH NO YOU DIDN'T!! HAHA! That's a good one

EDIT: I'm officially making this part of my signature. Hope you don't mind.



Posted by: BSRGODFATHER

Whether or not I bought or downloaded MPT is insignificant. It's the full version released when the phone I have was released. I was told I needed to upgrade it once it was installed, and did that.

As for being able to transfer the pics, it only goes in one direction: PC to Phone. It doesn't allow Phone to PC tranfers. And that's my issue. You would think that will all the resources, time, money, and effort put into a project, the simplest tasks would be there. But too many programmers and their executives overlook the simplistic necessities of their products, and neglect their importance. That is my problem.

And the fact that the POS phone doesn't have infra-red or bluetooth means I have no other way to transfer these pics than MMS. And with 100 or so pics, to spend $35 doing something I should be able to do for free, really infuriates me!



Posted by: cKyMeebs

Ok...Few questions:

1. What type of phone is it that you have?

2. What's wrong with using the **FREE** software that's available all over Howard Forums or Motomodders or by clicking the link in just about anyone's (including my own) signature?

3. Only a fool would jump into buying something without doing a little homework. If you would have done so, you wouldn't be complaining about the crappy job that Moto did in designing this software, as you claim. So, you must share some responsibility here.

4. The version of Mobile Phone Tools that I have is version 3 and I PAID for it before I knew anything about HoFo. It had an update that I installed. I was able to transfer back and forth through a simple phone browser that is incorporated with the software. So what version of MPT are you using?



Posted by: ericzchu

Hmm, you said you had an old phone. How old is your "old" phone?
Also, some wallpaper you buy from your wireless service provider are locked so you can't transfer those ones. This has nothing to do with phone manufature. You can unlock those files and transfer them with Motorola Explorer.



Posted by: djdownhill

If you use the Mobile Explorer tab and not the wallpaper, ringtone, video tabs then you can send and delete pics, ringtones,videos to and from the phone.



Posted by: cKyMeebs

Quote:
Originally Posted by djdownhill
If you use the Mobile Explorer tab and not the wallpaper, ringtone, video tabs then you can send and delete pics, ringtones,videos to and from the phone.



I concur

<filler>



Posted by: BSRGODFATHER

Quote:
Originally Posted by cKyMeebs
Ok...Few questions:

1. What type of phone is it that you have?

2. What's wrong with using the **FREE** software that's available all over Howard Forums or Motomodders or by clicking the link in just about anyone's (including my own) signature?

3. Only a fool would jump into buying something without doing a little homework. If you would have done so, you wouldn't be complaining about the crappy job that Moto did in designing this software, as you claim. So, you must share some responsibility here.

4. The version of Mobile Phone Tools that I have is version 3 and I PAID for it before I knew anything about HoFo. It had an update that I installed. I was able to transfer back and forth through a simple phone browser that is incorporated with the software. So what version of MPT are you using?


Assumptions make you look foolish. I'm not one on here to just rant for the sake of seeing my posts go up. So, to answer your questions:

1) Motorola V235
2) Well, I did not know there was "free" software to be had here. You think I'm going to go through everyone's signature to find something I may need? I was given the software from an old counterpart at work.
3) I didn't buy it (I'm not that foolish to buy a Motorola product). I worked for a cell phone company, and it was left for me to do with as I pleased once I left the company. If it wasn't free, it wouldn't be in my collection of phones. As for taking blame, I don't think accepting a free gift makes me foolish, do you?
4) The phone software, in conjunction with MPT does not allow the transfer of photos (not wall papers) from the phone to a PC. The PHONE is the problem, thus my rant... SEE?



Posted by: djdownhill

Quote:
Originally Posted by BSRGODFATHER
4) The phone software, in conjunction with MPT does not allow the transfer of photos (not wall papers) from the phone to a PC.

Even when using the Explorer window? What version of MPT are you using?



Posted by: cKyMeebs

well, go to www.motomodders.net. sign up for FREE. proceed to the download section and select P2K software. download p2kman or p2k commander. either one will give you what you are looking for... But as with anything else, you have to read to find out how to do it. Simply searching the very same site will allow you to figure out how to use said software.



Posted by: Junglizt1210

Hey buddy,

Look, I know we all have our strengths and weaknesses, I am sure there are things you know I don't, and vice versa, so just calm down.

Whether Motorola did a shoddy job at making these phones is one issue, but most of us here are trying to help you regardless, so don't go flaming members.

If you didn't like the phone your company offered you, I'm sure you didn't have to use it. Say, if I had a company car, but I didn't like it, say, the air conditioning is broke, or that the chair is really uncomfortable or the door isn't wide enough or something, then I'm sure I could negotiate with them for something else. If at the end of my job I was allowed to keep the car (just pretend), and I didn't like it, I wouldnt try and rip out the CD player or something and find that I can't get it out and call the brand of car crap. If you didn't like the phone, why did you take photos with it? I'm not trying to be a smart alec here, but just try and see the light, - no ones forcing you to use stuff you don't want to use.

Just deal with it, most of us are here trying to help you here.

Dan



Posted by: cKyMeebs

^^^^ I concur.

The op is really upset with motorola...then again, who doesn't from time to time.



Posted by: djdownhill

The real problem is that there was no mention of what model, version of MPT, the OS running MPT, Cable type and so on......... These things help us help you.......

My crystal ball is broken right now though.......



Posted by: cKyMeebs

'fo real

<filler>



Posted by: ericzchu

Quote:
Originally Posted by BSRGODFATHER
Assumptions make you look foolish. I'm not one on here to just rant for the sake of seeing my posts go up. So, to answer your questions:

1) Motorola V235
2) Well, I did not know there was "free" software to be had here. You think I'm going to go through everyone's signature to find something I may need? I was given the software from an old counterpart at work.
3) I didn't buy it (I'm not that foolish to buy a Motorola product). I worked for a cell phone company, and it was left for me to do with as I pleased once I left the company. If it wasn't free, it wouldn't be in my collection of phones. As for taking blame, I don't think accepting a free gift makes me foolish, do you?
4) The phone software, in conjunction with MPT does not allow the transfer of photos (not wall papers) from the phone to a PC. The PHONE is the problem, thus my rant... SEE?


RAZR was announced in 2004 3Q, but it has Bluetooth. Your Motorola V235 was announced in 2005 Q1, but it doesn't have Bluetooth. Why? Because Motorola V235 is an entry level phone. That might explains why your V235 doesn't have Bluetooth on it. That also might explains why the cell phone company gave it to you for free.



Posted by: BSRGODFATHER

OK, guys/gals.

I didn't come on here to flame you, as I see some of you are trying to be helpful. I left the info vague because as the title states, I'm ranting/venting my frustrations. If I wanted help, I'd have asked for it right off the bat (I do appreciate the fact that people have offered it, btw) but don't think that I am criticizing you or Moto just for the sake of doing it.

My beef is with this: Motorola launched a product which does not allow its users to easily do what they want to do with said product. I understand there's a million versions of a million products that can help in the situation, but it doesn't forgive the fact that the manufacturer did not include (whether it's the phone or the software...?) the tools that a person needs to enjoy their product. There are several other companies that tend to not include things, in hopes you'll purchase their "upgraded" versions. Maybe this was Motorola's intention?

As for the phone itself, I wasn't the one using it. I personally wouldn't use a Motorola product (no offence guys - but I find the software a POS) whether free or not. There are simpler ways to navigate a phone. But that again, it seems, is a Motorola issue more than for any other manufacturer.

I will look into the recommendations you guys have given, and again, I appreciate the fact that it was offered, but this was always listed as a rant, so "take it like a man". If I started a thread and diverted it into a venting session. It was, from the beginning, a venting session.

As for the phone not having BT, IR, or certain other features, well, that's again neither her nor there. I know there are entry level products and high end disasters () but it doesn't change the fact that there are very simple features a phone should have, when it includes certain features. If you put a camera on the phone, make sure the users can remove the pics simply and easily with the products you give them. That's not a lot to ask, is it?

As for the car analogy, well, I can go into several reasons why that doesn't compare, but I'll use yours: If I get a car, whether free or not, and the CD player doesn't come out, I let the manufacturer know (as writers would) that their product is defunct, and they should fix it for the future (in the car industry, the aftermarket sector is larger than the OEM sector). If I broke it, that'd be a whole other matter, but since this "un-removable CD player" was from the manufacturer, they hold responsibility. Wouldn't you agree?

Again, thanks for the help, and I'll see what comes of it. But, if there are any Motorola employees here, in your next meeting, come up with simpler solutions and ones that work. And do it for ALL your products. Don't hope that your customers will find a solution. Give it to them before they even know they need it.



Posted by: cKyMeebs

You do raise some valid points. I guess it was a misunderstanding that you were looking for assistance with something, instead of just blowing off steam. I'm confused about why you would care if you are not the user of said device, but hey, you're the op after all. Sorry, mate.



Posted by: dsigma6

80% of pictures taken with camera phones remain in isolation on the phone. Go figure.



Posted by: slipaway172

well im sorry that some people are just TOO STUPID on how to use a piece of software. After i updated and rebooted my computer, it works like a charm. you hit the button that takes you to the multimedia portion of the program then hit pictures and hit phone to pc....BAM there it is and then right click and copy. dam now wasent that hard...... oh just shutup

Quote:
Originally Posted by BSRGODFATHER
Downloaded the MPT to the ol' PC today to get the pics off an old phone, and the P.O.S. designers at Motorola must not have figured people want to do that!

I can do most other basic functions, like send SMS or MMS from the phone over the PC, but heaven forbid someone should want to remove the pics from their phone to their PC (it does go the other way around).

Question: why are designers/programmers so stupid that they can't even figure out basic phone functions before they start selling a product? Don't they use their own ****? (Pardon my french). For pete's sake! Would it have been that hard to add that extra bit of information to the bloody software?

I will never in my life, EVER, buy a Motorola product.




Posted by: cKyMeebs

Quote:
Originally Posted by slipaway172
well im sorry that some people are just TOO STUPID on how to use a piece of software. After i updated and rebooted my computer, it works like a charm. you hit the button that takes you to the multimedia portion of the program then hit pictures and hit phone to pc....BAM there it is and then right click and copy. dam now wasent that hard...... oh just shutup

You deserve to be banned for flaming. It's people like you that make noobz afraid to post on this board. If you were to actually read the thread, you'll notice how the op is merely blowing off steam about his opinion of moto. If you would like to chime in on the software, as opposed to bashing his opinion, then do so. Don't flame.



Posted by: .7

Just an FYI for everyone.

If you bypass the profanity filter of the forum, in a thread title of all things, there will be consequences.

If you flame another member like the member 2 posts above me did its an auto vacation.

Just be cool to each other, its not that difficult.





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