vB Easy Archive - H-E-L-P!!! Is my Pearl D-E-A-D???

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H-E-L-P!!! Is my Pearl D-E-A-D???
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Posted by: confused!

Ok, so I purchased a Pearl from eBay about a month ago (GREAT price, BRAND NEW!) Well, yesterday I got into a fight with my b/f and my Pearl paid the consequences. I threw it in a fit of anger! Then I wanted to DIE! The back, battery and sim came off, not one scratch on the phone! Well... I put it back together and nothing! Well, not nothing, the light on top (RED) will flash three times fast then two times fast, then three times fast then two times fast (well, you get the idea). Does ANYONE know what is wring with it? oh yeah, no insurance either!

Am I gonna have to buy a NEW one? I am now without a phone!

Posted by: gibbs

1) Try using JL_Cmder to wipe the device, and then reloading your software. It could just be a software issue.

2) If you brought the unit new, chances are is that the unit still has a warranty under either RIM or your service provider. Give a call to TMo, give them the serial number and see if they can replace it for you. If not, contact RIM directly. The Pearls are still pretty new, and it shouldn't be a problem by replacing it for you.

Posted by: BlitzSix

Umm... I'm pretty sure warranty covers manufacturer defects, not broken phones from poeple who throw them at a wall...

Posted by: AngelJo008

you may have discharged the battery as well--a sudden knock can discharge a battery--just a thought

Posted by: confused!

Quote:

Originally Posted by gibbs

1) Try using JL_Cmder to wipe the device, and then reloading your software. It could just be a software issue.

2) If you brought the unit new, chances are is that the unit still has a warranty under either RIM or your service provider. Give a call to TMo, give them the serial number and see if they can replace it for you. If not, contact RIM directly. The Pearls are still pretty new, and it shouldn't be a problem by replacing it for you.

Well, the screen is black. I don't know what to do with it. And I am also not a tech person so I have no idea what JL_Cmdr is

I did buy it new, but from someone on eBay, not from T-Mobile. And I don't think they would cover it anyway, because I'm sure they will realize that it was dropped or thrown.
I feel so helpless...

Posted by: gibbs

Quote:

Originally Posted by BlitzSix

Umm... I'm pretty sure warranty covers manufacturer defects, not broken phones from poeple who throw them at a wall...

True, but the OP said that the there's no visable damage to the phone.

Quote:

Originally Posted by confused!

Well, the screen is black. I don't know what to do with it. And I am also not a tech person so I have no idea what JL_Cmdr is
I did buy it new, but from someone on eBay, not from T-Mobile. And I don't think they would cover it anyway, because I'm sure they will realize that it was dropped or thrown.

If there is no physical damage to the phone, then they should have no problem swapping the phone.

Note that I'm not saying that RIM and TMo will cover physical/intentional damage, but if the phone won't turn on, then it shouldn't be a problem getting it replaced.

Posted by: confused!

Yeah, there is not one scratch on the phone. I have an invisible shield on it.

Posted by: GregGebhardt

I guess you could commit fraud and just see if RIM will replace it. T-Mo will not unless you bought it from them.

I really think you should have to buy another as YOU are the one that tossed it. Do you think it is fair that "others" (us in the long run) pay for your loss of temper?

Posted by: confused!

Quote:

Originally Posted by GregGebhardt

I guess you could commit fraud and just see if RIM will replace it. T-Mo will not unless you bought it from them.

I really think you should have to buy another as YOU are the one that tossed it. Do you think it is fair that "others" (us in the long run) pay for your loss of temper?

Well, just for YOUR information... I was not planning on trying to get a free phone! My intentions were to purchase a new one all along, I have wanted the white one since I saw it. So CLAM down, YOU WILL NOT BE PAYING FOR MY LOSS OF TEMPER! Geesh!!!

Posted by: Flipp_96

Quote:

Originally Posted by gibbs

I would suggest the samething that gibbs said to do. It sounds like something happened to the ROM. JL_Cmder is real easy to use. Just use the wipe function, download the newest OS from TMO and load it on. Super easy.

Download it here: http://www.blackberryforums.com/gen...html#post122727

Posted by: confused!

Thanks guys. Like I said, I'm not a tech person. I also don't have a computer at home (I'm at work) and I can't load anything onto my work computer. I just went at lunchtime and bought a new one. Got the white one (yeah!). It's actually a "Pearl" white, really nice! I though it was just regular white. I actually got a decent price too ($299), no upgrade

The guy at the T-Mobile told me I should try and fix mine, call T-Mobile and get the unlock code, then sell it. I can't fix it though. Oh well, anyone wanna buy a Pearl?

Posted by: abcomputin

I'll give you $10 to ship it to me.

Posted by: confused!

Quote:

Originally Posted by abcomputin

I'll give you $10 to ship it to me.

Uh... No. Thanks though!

Posted by: pcdebb

I'd make the boyfriend fix the other one

Posted by: milan187

how much you want for it?