Unlimited Text

Originally Posted by Wonwad

Not that I know of, the most is 3000. I don't know why Cingular doesn't offer unlimited texting.

Originally Posted by blessd24

I'll take this one.

Cingular (or the New At&T or whatever) doesn't offer unlimited texting because we don't charge roaming. Verizon and Sprint both do, provided you are in their network. Since Cingular does not want to have to differentiate between roaming and non roaming (outside of extreme instances) they do not offer unlimited text. It really just causes less confusion.

Originally Posted by blessd24

Another answer I have heard is that less than 1 percent of Cingular customers use more than 3000 text per month. I heard this about 8 million net ads ago.

Originally Posted by blessd24

I'll take this one.

Cingular (or the New At&T or whatever) doesn't offer unlimited texting because we don't charge roaming. Verizon and Sprint both do, provided you are in their network. Since Cingular does not want to have to differentiate between roaming and non roaming (outside of extreme instances) they do not offer unlimited text. It really just causes less confusion.

Another answer I have heard is that less than 1 percent of Cingular customers use more than 3000 text per month. I heard this about 8 million net ads ago.

Originally Posted by bigsho

new vzw plans dont allow any charges for roaming. You are either on VZW's native network...or free roaming on someone elses network. It has been this way for almost 2 years since they did away with the AC1 plans and replaced them with AC2.

Originally Posted by Buddy Lee

Does Cingular/AT&T offer an unpublished unlimited text? I have a customer who is installing a unit in their bar for their patrons a way of voting, or giving specials/promotions through text messaging. The customers can vote, the bar can send out blast and such. Any ideas?

Thanks!

Originally Posted by ~X~

You know what the straight answer is?

Cingular makes FAR too much money from text messages and text messaging overage. It increases ARPU and Cingular loves it when kids decide to send out over 6000 text messages a month or so.

Sure they offer different levels with the highest being 3000. But there are people out there that still manage to go over that much. As for the rest of the other customers they spend a lot more on overage with the lower level plans and now that messaging PPU has increased to 15 cents Cingular knows there's even more money to be made.

It may not sense to us but it does to Cingular. There's just more money to be made on data overage then there is to make on a subscription for UNL text messaging.

And if it isn't the straight answer then oh well... that's what I tell customers cuz thats what I honestly think. Cingular is in the business of making money and even the stingiest of customers realize this truth.

Originally Posted by Perceptions

Again the reasoning is suspect. We do not offer a plan that 99% of our customers would never utilize even though there is market demand?

Originally Posted by Eck0

u say vzw and sprint, but t-mobile offers unlimited text. customers are not gonna buy that bull

Originally Posted by droptop97ta

I wouldn't really call 1% a market demand there bud....

Originally Posted by Perceptions

There is a difference between utilization and demand. How many people ever go 5K nights and weekends? Very few, however the demand for a customer to have the perceived comfort of unlimited nights and weekend was strong. Remember when Cingular only offered 5K nights and weekends? Now they offer unlimited nights and weekends.

Originally Posted by Perceptions

Is that really a official company response? Are customers really suppose to buy that? By that reasoning they would not offer Unlimited mobile to mobile or Nights and weekends. In fact this would cost less confusion among consumers as Cingular has adopted a nationwide no roaming charges stance. Of course its bad for Cingular because they foot the bill for data services when a customer roams. Whether a customer does 1 or 3000 SMS while on a roaming partner Cingular foots the bills, offering an unlimited plan would not cause more confusion but a larger expense for Cingular.


Again the reasoning is suspect. We do not offer a plan that 99% of our customers would never utilize even though there is market demand?

Originally Posted by ~X~

You know what the straight answer is?

Cingular makes FAR too much money from text messages and text messaging overage. It increases ARPU and Cingular loves it when kids decide to send out over 6000 text messages a month or so.

Sure they offer different levels with the highest being 3000. But there are people out there that still manage to go over that much. As for the rest of the other customers they spend a lot more on overage with the lower level plans and now that messaging PPU has increased to 15 cents Cingular knows there's even more money to be made.

It may not sense to us but it does to Cingular. There's just more money to be made on data overage then there is to make on a subscription for UNL text messaging.

And if it isn't the straight answer then oh well... that's what I tell customers cuz thats what I honestly think. Cingular is in the business of making money and even the stingiest of customers realize this truth.

Originally Posted by blessd24

I'll take this one.

Cingular (or the New At&T or whatever) doesn't offer unlimited texting because we don't charge roaming. Verizon and Sprint both do, provided you are in their network. Since Cingular does not want to have to differentiate between roaming and non roaming (outside of extreme instances) they do not offer unlimited text. It really just causes less confusion.

Another answer I have heard is that less than 1 percent of Cingular customers use more than 3000 text per month. I heard this about 8 million net ads ago.

Originally Posted by psycho-

VZW and Sprint both has quite a bit of roaming in random rural areas, and text messaging is included. I Have unlimited text on Sprint, and it doesn't cost me a penny to send out texts on USCC, Alltel, or VZW's networks. VZW doesn't differentiate between texts on and off network either.

There has to be a better answer than this, and I think ~X~ has it right.

There are somethings that cingular does that puzzles me, like charging for landline access to VM. No other mobile company does that.

Originally Posted by cellular_rep_9

put them on the text 3000 and drop it and readd it every month and it will always be unlimited

Originally Posted by Eck0

u say vzw and sprint, but t-mobile offers unlimited text. customers are not gonna buy that bull

Originally Posted by cellular_rep_9

put them on the text 3000 and drop it and readd it every month and it will always be unlimited

Originally Posted by elushon

Please, please, please, PLEASE tell me you don't actually do that?

Originally Posted by SmokinTrickster

For real, if you were it'd be better to go with the Media Basic 9.99. You'd pay 50% less and also get unlmited internet every month plus txt

Originally Posted by SmokinTrickster

For real, if you were it'd be better to go with the Media Basic 9.99. You'd pay 50% less and also get unlmited internet every month plus txt

Originally Posted by Perceptions

... We do not offer a plan that 99% of our customers would never utilize even though there is market demand?

Originally Posted by cingman66

Dang, Trickster...you're gonna upset the COR reps with those kinds of statements!!! LOLOLOL

Originally Posted by cingman66

Update to the unlimited text saga---check CSP for details, but it looks as though Cingular is going to start offering Unlimited Mobile-to-Mobile Messaging in the Northeast Region as of March 4th. It sounds too good to be true, but it was on CSP this morning.---that is all.

Originally Posted by holaDude

There are a number of test that are going on, and this is just one of them.

Originally Posted by leftcoastgsm

What is "LOLOLOL"?