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Something's wrong with my phone, help!

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Posted by: Ras8472

I have a Motorola Razr V3 and the other day when i was texting it gave me a message saying low memory, so i decided to delete some things off of my phone to make some more room. Anyway after i deleted some things i tried to go to my address book but it froze on me with a please wait text coming up, the same thing happens when i try to access my recent calls, pictures, calendar, and web access, it wont even allow me to perform the Master Reset and Master Clear features. So i need help on trying to fix my phone, i was told that i would need to reflash the software on it but i dont know how to do it or even know what V3 version my phone is. My phone is with cingular and i have already tried putting another sim card and battery into my phone and it gives the same problems so i know its not the battery or the sim. Any help is greatly appreciated.



Posted by: Tyler Durden

What exactly did you delete?



Posted by: Heavy Fluid

This doesn't sound good. Sounds like you need a monsterpack. BTW - your phone is most likely a V3.



Posted by: Ras8472

Well when my phone told me low memory i assumed it was because i had like 43 messages in my inbox from texting, so i cleared out all of my text messages in the inbox and in the outbox and when i exited the text menu thats when it started giving me problems. Another thing where can i get this monsterpack thing and are you sure it can help?



Posted by: Tyler Durden

Before flashing it with an MP, first try taking the battery off for about a minute then reinsert. If that doesn't do it, then download smartmoto and under the service tab, you could perform a master reset there. Now if that still doesn't do the trick, then flash with a MP.



Posted by: Ras8472

ok well, how do i use this smartmoto thing, i connect my phone to my comp and when i click search to connect the program to it my phone disconnects itself from the USB.



Posted by: Tyler Durden

At the top, under phone connection box, is it set to computer USB?



Posted by: Ras8472

yes and when i click search my phone disconnects from the USB by itself. I know its not the phone cus when i reconnected the USB back into the phone i used Motorola tools on it and it connected just fine. Perhaps its because i could only donwload the European and Asian versions of Smartmoto and i downloaded the European version?





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