vB Easy Archive

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venting
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Posted by: cingulargal

I dont know why I shyed away from HOFO for so long, I love that on days like this I have somewhere to vent.

I was going to make this long and drawn out but I am grumpy and impatient.
1. Someone called in so I am working open-close alone.
2. I have the flu, I feel like poo.
3. I have been really busy today, and it’s not with activations, it’s with crap like this-
Cust1: “I charged the phone but the signal still has gotten and better, how much power do I need before I get a good signal.” This was an elderly man, I had to explain the different between signal and battery charge to him.
Cust2: “That’s false advertising, you can’t charge me for the phone and the activation fee, it says right here in the brochure $30 activation with two year contract, it doesn’t say I have pay for a phone too” This guy was a new a new activation, and was such a hostile jerk I attempted to keep him from signing up, he accused me of lying about several common things like ETFs or signing contracts in the first place, now I have to deal with him for two years.
Cust3: “You all shut my phone off because I didn’t pay my bill? But my bill was only forty dollars why would you shut my phone off for forty dollars?”
Cust4: Lady walks in sits downs and says “why did you forge my husbands signature?”
Me: “I am not sure I understand Ma’am” Lady “we canceled and are getting and ETF and I know he never signed the contract, you must have forged it” I look it up and it is a renewal, I pull both contracts, the first one he ever signed, the signatures match and the second, and both DL copies and the second time there is even an updated copy of the Drivers License, she is now claiming someone stole his DL and came in, so I ask her how she got the phone from this particular renewal then, she is caught in a lie and goes insane.
Cust5: “I need a phone that gets signal everywhere, even in these dead spots”
Good luck buddy.
Cust6: “I have been with you guys for 15 years, I am going to switch companies what are you going to do to keep me here” I open the account and he’s not even out of his 1st contract and he wants something like unlimited nation wide minutes for $20 a month.
Cust7: Comes in and sees my flu swollen face and tells me in a mean way that I “look like ****.”

Posted by: Syriel

"Welcome to Cingular now the new AT&T, my name is XXXXX and I'd appreciate it if you gtfo of my store"

Posted by: ruckussbp

Quote:

Originally Posted by Syriel

"Welcome to Cingular now the new AT&T, my name is XXXXX and I'd appreciate it if you gtfo of my store"

that's like that chapelle bit, when keepin it real goes wrong,

sry the day wasn't great cingal

keep your head up

and can i get dat new raza fone fo free
j/k

Posted by: jdougal

I hate when co-workers screw you over, and even worse when you yourself are having a bad day. Hope you made it through and hopefully I'll be working at Cingular soon.