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Bluetooth drops w/BB Pearl on T-mobile

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Posted by: itr1197

I just got a new BB Pearl with T-mobile. I drive an Acura TL and it has a built in hands free link. I'm able to pair the Pearl just fine, but it keeps establishing connection with my car and then it looses it, like if I was out or range.

I know its not my car because every other bluetooth phone i have works fine. I can sometimes be 50 ft away and my car picks it up. Also I know other Pearl/TL owners that have no problems with thier connections. Could it just be the phone? Is there a firmware update?

Thanks



Posted by: gibbs

- There's a discussion on connectivity here.

- What firmware are you running (Options -> About, it should read something like 4.2.0.XX)

- Did you try pulling the battery, leaving it out for a few minutes and putting it back in?



Posted by: itr1197

Version 4.2.0.64. I tried pulling the battery out. It didn't work.



Posted by: gibbs

Try updating your firmware. There were some cases where older firmware caused connectivity issues (IIRC). For firmware for the Pearl, click here. Make sure you select the Red 8100C (Version 4.2.0.73).

For instructions on updating your firmware, click here.



Posted by: itr1197

Its says its for Cingular. I have t-mobile. Does that matter?



Posted by: tDAWG

Quote:
Originally Posted by itr1197
Its says its for Cingular. I have t-mobile. Does that matter?


No.................



Posted by: itr1197

Ok I got a replacement on the way...I'll try that, and if it still doesn't work then I'll try the firmware.



Posted by: itr1197

Just to give you an update...It was the phone not the OS, or the bluetooth device. I got a new one today and paired fine and works great. I know a couple people that have had this issue also. Some of the white, (maybe black) Pearls have a glitch.

I suggest that if you haven't done so already, test to see if your bluetooth works correctly on your Pearl.





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