Dash Outlook Notification

Originally Posted by john1027

Its not supported by the o/s, unfortunately. You will only get the notifications for the inbox itself. When you navigate to the folders view, you will see the number of new emails beside the sub-dir, but will not get those on the home screen. Maybe someone knows of a 3rd party solution, but I have never seen reference to any that will do what you want it to do.

Originally Posted by jacoben

Well Damn that sucks! I guess I might have to go back to the Pearl. I sure was starting to like this phone.

Originally Posted by john1027

All very true but it does not show or count a message on your HS that is in a sub-directory folder under the inbox. Many use Outlook's rules options to route msgs to sub-directories for managment of email purposes that directly sends the incoming msgs to the sub-directories and not the root/inbox.

Originally Posted by john1027

You are right in what you stated and that is absolutely how it works.

However, that is not what the OP was asking. He was asking if the new message count and notification of an unopened email that appears on the home screen (telling you that you have a new/unopened msg) could be set somehow to also count/show new/unopened messages in the synced sub-directories, which WM does not do. You will only see notification and a count of new messages that reside in the in box. Nothing is posted to the home screen (or added to the new msg count) for msgs in any of the subdirectories under the in box (even though they have been selected under the sync settings).

Originally Posted by john1027

You are still missing the point of the question. No one is disputing that there is a new message feature on the HS. It is what that number represents that is in question.

Where you see that email/mms count which has "1" listed in your screen shot, that "1" message is only referencing and counting the in box messages and does not count or show any new messages under the in box for those messages that go directly into the sub directories you have set up. In other words --- if the message doesn't get dropped/delivered directly into the in box, they dont' show up in the count.

Originally Posted by VS6XFX

That is good enough for me because you are working with a palm size unit and Dash is not specifically built for email like Blackberry. As long as it show how many unread message or mail, you could go into your mail folder to see it.

Beside, as soon as you sync with your desktop or lapton, those Unread mail from your desktop will apear as Unread in your Outlook folder or sub-directory.