vB Easy Archive - motorola phone tools upgraded but will not install drivers (windows vista)

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motorola phone tools upgraded but will not install drivers (windows vista)
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Posted by: cybyte

My girlfriends computer has windows vista on it and I have motorola phone tools 4 updated to the newest versions but it always fails installing the drivers for her motorola razr.

Is there a fix for this? Do I need a new version of the software?

Posted by: hytran

2 things - make sure you uninstall all instances of the Motorola drivers in add/remove programs (I forget what they call it in Vista) then install the 2.7.6 drivers - there are two threads in this section with links to the new drivers. Once installed, go to the menu item for the drivers and run the driver installer and tell it the clean and update the drivers. THEN start MPT and you should be fine.

4.5.0b is the first version of MPT that supports Vista (so BVRP says), 4.5.1c is the latest version of MPT.

You might also want to ask at MPT's support forums at www.bvrpforums.com

Posted by: priya8407

Hi ...
I have motorola v3r mobile and have vista installed in my laptop. As you all suggested in the forum i just downloaded Handset_USB_Driver_32_v2[1].6.2.0 , Vista finds the modem but is not allowing the modem to get installed.. it displays that there is no Digital signature ,,, i think im erring somewhere.. if anyone have an idea about what to do to rectify this problem,,,, please help me... Thanx

Posted by: Wiking

I have the same problem. Im using Vista and the Motorola software. I have done as stated above. When I start the program, it tells me to plugin the phone, I do that and it starts to setup and installe the phone it says. But It time out few min later.

Its a driver problem. because I can access the phones mem card with the USB cable.

Posted by: hytran

MPT support site - www.bvrpforums.com

Posted by: priya8407

hi..
half way the problem got over for me. i just installed MotorolaPhoneTools4.0 in an XP installed system.Ran live update.and copied the MotorolaPhoneTools From c:\Program files \MotorolaPhoneTools and pasted in program Files folder of laptop insstalled with vista(32 bit).and ran mPhoneTools.exe(run as administrator) after it asked for the phone to connect, (connected the phone),just it detected . But it works only for connecting to the internet. but is not allowing to open Multimedia studio..
Thanx

Posted by: priya8407

hi..
half way the problem got over for me. i just installed MotorolaPhoneTools4.0 in an XP installed system.Ran live update.and copied the MotorolaPhoneTools From c:\Program files \MotorolaPhoneTools and pasted in program Files folder of laptop installed with vista(32 bit).and ran mPhoneTools.exe(run as administrator) after it asked for the phone to connect, (connected the phone),just it detected . But it works only for connecting to the internet. but is not allowing to open Multimedia studio..
Thanx

Posted by: AnalogTiger

Quote:

Originally Posted by priya8407

...i just downloaded Handset_USB_Driver_32_v2[1].6.2.0 ...it displays that there is no Digital signature

The new 2.7.6 drivers are now digitally signed so you might want to install those instead of the slightly older 2.6.2 drivers.