vB Easy Archive - RIM Push mail question...

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RIM Push mail question...
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Posted by: mbranscum

I just purchased a Cingular Pearl. I am am individual, and I signed up for Cingular's $29.99 individual BB data plan which includes push mail. I set this up very easily and it works well.

However on my Windows Mobile device using an exchange server, mail is often pushed to the device before I see it on my desktop. With the BB plan, mail often is 5-15 minutes late arriving to the phone after it hits the mailbox.

What is the problem? Or is this normal?

Posted by: HiwayFuzz

from my experience it is normal using the BIS.. The BB really shines when you use it with a BES.. are you using mail connector with the BB or forwarding it to the BIS

Posted by: kylekim

That's pretty much normal unless you have BES set up on the Exchange server you're using. IIRC, it polls other servers at 15 minute intervals. BIS is nice if you use Gmail or Yahoo Mail since that gets pushed as soon as you receive it in your Inbox.

Posted by: Mr. Bond

I seem to remember a way to shorten the 15 minute intervals; is this possible?

Posted by: mbranscum

Quote:

Originally Posted by kylekim

That's pretty much normal unless you have BES set up on the Exchange server you're using. IIRC, it polls other servers at 15 minute intervals. BIS is nice if you use Gmail or Yahoo Mail since that gets pushed as soon as you receive it in your Inbox.

Wow...didn't know it mattered. I thought one of the benifits of the BB was instant push mail.

So...if I foward my mail to a gmail account and then set up the BB to push from the gmail account, it will push the mail out instantly. Is this right?

Posted by: fractured

Quote:

Originally Posted by mbranscum

I thought one of the benifits of the BB was instant push mail.

Mine works instantly. I am not sure if it has anything to do with BIS vs. BES, because I don't use and have never used the $30 plan. Or maybe something is setup incorrectly? I have used BB devices for years and have never experienced your problem.

Posted by: kylekim

Quote:

Originally Posted by mbranscum

Well, it is instant push. As soon as it (BIS service) retrieves it off an Inbox of an e-mail server, it's pushed. Intervals on those checks varies, I suppose. I could be wrong about the server polling and someone more knowledgeable might be able to answer if there supposed to be a delay on other POP/IMAP boxes (from what I understood, there was but I've been using webmail for the longest time and been using Gmail almost exclusively lately). BES is another animal all together since it has more features than just plain old pushing of e-mails.

But I can confirm that Gmail and Yahoo definitely has immediate push. If you do forward your Exchanged based e-mail to one of those webmail providers, it should arrive to your handset as soon as it is available in the webmail box.

Posted by: tella

I get emails right away, without any delays via BIS service.

Posted by: DubDub

Typically, BIS email push has a 15-20 minute delay. If RIM polls and finds email, it pushes it and then polls again and pushes again until it doesn't find anything and then it waits a few minutes before trying again. So in some cases, email arrives quicker than at other times.

I think you can forward to Gmail or Yahoo to get it quicker if you feel you really need it that fast.

Posted by: HiwayFuzz

Quote:

Originally Posted by mbranscum

Since Cingular switched to BIS 2.0, I get my pop (yahoo, gmail) instantly.. I know with BIS 1.8 it polled every 15 mins.. I use mine with my corporate email as well, and we don't utilize a blackberry enterprise server. I used the 29.99 BIS plan and BB mail connector, which is very reliable and pushes within seconds of hitting my corporate inbox. Mail connector is a program that you download from RIM and runs in the background of your desktop. You have to leave your computer on and connected to your corporate account at all times to receive your corp mail.. hope this helps

Posted by: Perceptions

As stated previously BIS pulls from your other email providers every 15 minutes and then pushed to your blackberry. Now, if you have your email forwarded to the email address Cingular provides you (@blackberry.cingular.net or something like that) then you will get your email pushed to you immediately.

Posted by: HiwayFuzz

Wirelessly posted (Opera/8.01 (J2ME/MIDP; Opera Mini/3.1.7196/1662; en; U; ssr))

With bis 2.0 it is instantaneous on my end. The older bis had the delay.

Posted by: grdella

i have a gmail account and a BIS personal max plan and it gets pushed instantly.
I did have to make a filter though since any mail i sent would also come back as a new recieved email. Not sure why but a simple filter of my own address on the blackberry setup fixed that and now it works great

Posted by: GregGebhardt

AOL (iMap) is still not pushed instantly. I think the people who are getting their pushed so quickly, their mail is being forwarded to their BB address. AOL does not offer forwarding and even with 2.0, it will be 15 minutes or less.

I do use http://www.versaforward.com and it forwards my mail every minute so I can hold on real time conversations with my customers.

Posted by: Sparkomatic

I tried a BB on BIS and, after using one on BES, it drove me crazy. I was pushing cox.net emails and .mac account emails. Both gave me up to 5 minute delays before I got the actual message on my BB. Granted this isn't a huge deal since it's just personal emails but I wanted/expected the speed I was used to on my BES.

Posted by: Foxbat121

Regular pop account or IMAP account does not support push email functionality. All the push email client like BIS can do is polling the account every couple minutes to see if there is email there. If you poll the account too frequent, it adds burnden to both BIS server and your ISP's mail server. To achive real time push email, you have to either forward emails from your ISP's mail server to 3rd party mail account that supports push or use an email server that supports push like BES or Exchange server.

Posted by: mbranscum

Quote:

Originally Posted by Foxbat121

Regular pop account or IMAP account does not support push email functionality. All the push email client like BIS can do is polling the account every couple minutes to see if there is email there. If you poll the account too frequent, it adds burnden to both BIS server and your ISP's mail server. To achive real time push email, you have to either forward emails from your ISP's mail server to 3rd party mail account that supports push or use an email server that supports push like BES or Exchange server.

Well, actually that's not entirely correct. I have learned that you can set up a gmail or yahoo account and forward your mail there. BIS will instantly pust that mail to your BB....not delay (I have a gmail account and it's working like a champ), or you can set up a regular blackberry account (yourname@blackberry.cingular.net) and have your mail forwarded there. All other mail with result in a delay like you said.

Posted by: grdella

Right..I use gmail and DO NOT forward it to a blackberry email address.
My mail gets pushed instantly to my blackberry, no delay whatsoever.