vB Easy Archive - Any COR reps w/ Snooper Access?

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Any COR reps w/ Snooper Access?
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Posted by: BroPhone

I was wondering if it's possible to get snooper codes "under the rader" using MyLogins? Or is this flagged as soon as you make a login request? Has anyone had any luck getting their own access login? Thanks.

-BP

Posted by: fuzn

Quote:

Originally Posted by BroPhone

I was wondering if it's possible to get snooper codes "under the rader" using MyLogins? Or is this flagged as soon as you make a login request? Has anyone had any luck getting their own access login? Thanks.

-BP

Even if you can login, you still need your profile to be an "admin". So it won't do anything as far as I last checked.

Posted by: SoCal91302

Quote:

Originally Posted by BroPhone

Just request it, thats how I got it. However access will be limited, the only thing you can do with it is change the voicemail numbers and extend/shorten the ringtones.

Posted by: Isriam

i have snooper access, you can do a lot with it. delete and rebuild subscribers, also unlock phones.

Posted by: ASimpleFarmer

Snooper is cool...but hardly ever use it. and the unlock phones area is greyed out

no admin access

Posted by: Ced91071

Quote:

Originally Posted by BroPhone

Posted by: SoCal91302

Quote:

Originally Posted by Isriam

i have snooper access, you can do a lot with it. delete and rebuild subscribers, also unlock phones.

What does it mean to rebuild a subscriber?

Posted by: Ced91071

Quote:

Originally Posted by SoCal91302

What does it mean to rebuild a subscriber?

If you have to ask..................
but rebuilding a sub is part of troubleshooting customer issues.