vB Easy Archive - Telus Mobility Phones Suck

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Telus Mobility Phones Suck
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Posted by: giftofmusic

never buy a telus mobility phone....you will be disappointed!

their management are rotten to the core......thieves

their customer service ???well they are a bunch of cowards and thieves.....

Posted by: newnoise1024

So from what im reading here.... their customer service sucks. Which means maybe "never sign on contract" with Telus.

I'm sure all their phones work perfectly fine.

Posted by: fung_pi

telus' customer service isn't THAT bad...
bell is the worse.

Posted by: NEMESIS_2007

1. Early cancellation fee is not capped at $250 like Rogers, so if you want out (like me after just 2 months), you would have to shell out $700 +
2. Worst reception I have ever experienced. Everybody said my voice sounded weird, sort of like a robot. Conversations would constantly be cut off in and out.

Posted by: pstokes

are you kidding me? whoever posted this is probably 10 years old! They pride themselves in customer service, read the forums!!!

Posted by: bbabiuk

Quote:

Originally Posted by pstokes

are you kidding me? whoever posted this is probably 10 years old! They pride themselves in customer service, read the forums!!!

I have to agree about the service. I was a long time MTS subscriber in Manitoba. I was relatively happy, but at the time I switched about 3 years ago, Telus' rate plans were very aggressively priced. I had to try it out. The service has been great. Telus has been nothing short of professional. When it came time to get a phone for my wife I passed my old phone and plan to her, and I thought I would venture and try out Rogers. The dealer network I dealt with (airsource) was awful! I was having problems with the phone, and service and was getting nothing short of static from the dealer. So, I started dealing on the phone with Rogers. I have to say that their service was great too. However, as I work in retail, I understand the concept of loyalty and service. I was able to wiggle out of my contract with Rogers as I wasn't satisfied, and I opened a second Telus account. The service continues to impress. I just wish they had better phones. Rogers and GSM seems to have more selection, and the better phones first. Just my two cents.

Posted by: erichau

Quote:

Originally Posted by fung_pi

telus' customer service isn't THAT bad...
bell is the worse.

5000% TOTALL AGREE! Bell is THE WORST! Even their Bell World Reps... Even when getting new service, they're jerks...