vB Easy Archive - New 8525 user with dataplan questions

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New 8525 user with dataplan questions
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Posted by: frnzy

Hm. Okay, I ordered an 8525 in the Premier 3G sale, and I just received it yesterday. When I signed up for the dataplan, I picked PDA Personal Max UNL. The description indicated that it was the PDA Connect plan, plus 1500 txt messages.

Now that I've received the phone, I notice that it is dialing to wap.cingular, and not isp.cingular. When I change the connection settings to My ISP (isp.congular) which should be correct for PDA connect, the 8525 can no longer connect to the internet.

I checked my features listed online, and it says I have

WRLSS INTRNT XPRS PAY PER USE $0.00 and

PDA PERUNL $39.99.

Is this correct? The Pay Per Use thing worries me, as I don't want to be slammed for data charges by connecting to the wrong gateway. I also checked my girlfriend's 8525 (she got in on the same deal, about a month ago) and it is also set to connect to wap.cingular.

Anyone have any guess what's going on, and if this is a problem? Thanks.

Posted by: eduong503

Quote:

Originally Posted by frnzy

Hm. Okay, I ordered an 8525 in the Premier 3G sale, and I just received it yesterday. When I signed up for the dataplan, I picked PDA Personal Max UNL. The description indicated that it was the PDA Connect plan, plus 1500 txt messages.

Now that I've received the phone, I notice that it is dialing to wap.cingular, and not isp.cingular. When I change the connection settings to My ISP (isp.congular) which should be correct for PDA connect, the 8525 can no longer connect to the internet.

I checked my features listed online, and it says I have

WRLSS INTRNT XPRS PAY PER USE $0.00 and

PDA PERUNL $39.99.

Is this correct? The Pay Per Use thing worries me, as I don't want to be slammed for data charges by connecting to the wrong gateway. I also checked my girlfriend's 8525 (she got in on the same deal, about a month ago) and it is also set to connect to wap.cingular.

Anyone have any guess what's going on, and if this is a problem? Thanks.

I think wap is the correct setting as ISP is for those laptop cards i believe...not sure. Maybe someone here can clarify.

Posted by: DubDub

I would assume that it was provisioned properly when you got it.

Posted by: sp3cialk

I ordered mine through Premier site and ended up having to speak to a local cingy shop and getting my bill with the correct plans added... if you went through the premier site to get a discount (say through your company) then your Fan# is attached to your account... so you should get your discount however they correct your plans.... I was on the wrong PDA plan as well as a separate text plan... now one a single one... as for your connection probs... got to HTC America and get the latest ROM... I'd suggest loading HardSPL as well incase you start messing with cooked roms... Mr. Vanx is one place to start reading up as well as the Wiki once your Rom is up-to-date with what HTC and AT&T(Cingular) are approving you shouldn't have the wap.cingular.com/isp.cingular.com dilemma anymore.. you just enable and disable the proxy... hope this helps... but if your new you should start reading... it helps even if you don't wanna mod up your phone...

btw... if you get charged for Data on your first bill you can always dispute it... I had the wrong text plan and got charged and they credited it back... had some other issues with a replacement phone and ended up getting my original payment back as well as the credit for the replacement phone on my bill... so I think I paid $16.30 for my new 8525 when it was done... a lot of bickering though...

Posted by: RF9

ISP.CINGULAR access point is no longer included in the PDA plans.

The old $40 PDA unlimited plan gave you wap.cingular and isp.cingular.
The new PDA Personal Max plans give you wap.cingular only (just like Media max and smartphone plans.)
I believe (and I haven't proven this theory) is that the new "PDA Enterprise" plans are like the old PDA plans and give you both wap.cingular and isp.cingular. But I'm not sure.
Or it could be that ONLY plans that have listed "tethering" have isp.cingular, and that's probably the rule of thumb we should assume by going forward.

See the list of plans here:
http://www.wireless.att.com/busines...-comp-table.jsp

On a PDA, no, you're not supposed to use isp.cingular. That's a misnomer. isp.cingular is really for tethering and laptop cards and it's purpose is to support use of VPN clients on computers. In very rare cases one may need to run VPN on a PDA and thus need to get a PDA plan with isp.cingular for this reason. But that's super rare.

So just use the default settings wap.cingular. It has always been this way.
This is one reason I laugh when they say "Media Max won't work on a PDA" because in fact the settings on PDAs, Phones, Media Max, and PDA are all identical.

They went and changed the plans recently and isp.cingular is not included on the new "PDA Personal Max" plans.

The reason for this, I believe, is that the laptop cards, tethering software, etc all use isp.cingular by default. And they assume the average user won't know to change it to wap.cingular to get tethering to work.
So they want to discourage tethering on the wrong plan by simply not giving you access to isp.cingular which you shouldn't need normally.

Quote:

WRLSS INTRNT XPRS PAY PER USE $0.00

Get that taken off your account. I don't know what that is. Is that Pay Per Use on isp.cingular or what? Tell them you don't want any pay per use data options on your account that could get you charged by mistake.

Posted by: calancaster

RF9, thanks for clarifying this. I was on the $39.99 PDA Connect Unlimited (now PDA Personal Max) when I had a 8525 but then switched to a Treo 750 and realized there was no reason for me to pay $10 more for Cellular Video when officially it's not available for the Treo 750, so I called Business Care and they moved me to the "Smartphone Connect for Microsoft Direct Push" for $29.99; which includes unlimited data but no CV, which is fine.

Posted by: jhardin1

Quote:

Originally Posted by RF9

ISP.CINGULAR access point is no longer included in the PDA plans.

The old $40 PDA unlimited plan gave you wap.cingular and isp.cingular.
The new PDA Personal Max plans give you wap.cingular only (just like Media max and smartphone plans.)
I believe (and I haven't proven this theory) is that the new "PDA Enterprise" plans are like the old PDA plans and give you both wap.cingular and isp.cingular. But I'm not sure.
Or it could be that ONLY plans that have listed "tethering" have isp.cingular, and that's probably the rule of thumb we should assume by going forward.

See the list of plans here:
http://www.wireless.att.com/busines...-comp-table.jsp

On a PDA, no, you're not supposed to use isp.cingular. That's a misnomer. isp.cingular is really for tethering and laptop cards and it's purpose is to support use of VPN clients on computers. In very rare cases one may need to run VPN on a PDA and thus need to get a PDA plan with isp.cingular for this reason. But that's super rare.

So just use the default settings wap.cingular. It has always been this way.
This is one reason I laugh when they say "Media Max won't work on a PDA" because in fact the settings on PDAs, Phones, Media Max, and PDA are all identical.

They went and changed the plans recently and isp.cingular is not included on the new "PDA Personal Max" plans.

The reason for this, I believe, is that the laptop cards, tethering software, etc all use isp.cingular by default. And they assume the average user won't know to change it to wap.cingular to get tethering to work.
So they want to discourage tethering on the wrong plan by simply not giving you access to isp.cingular which you shouldn't need normally.

Get that taken off your account. I don't know what that is. Is that Pay Per Use on isp.cingular or what? Tell them you don't want any pay per use data options on your account that could get you charged by mistake.

That explains why ATTM came out with PDA Connect with and without tethering plans. I have heard about customer's having thier orig. PDA Connect feature being 'updated' WITHOUT the customer's knowledge 'at the request of AT&T to the newer PDA MAX feature. If the customer wants to continue to tether the cust. must opt for the $69.99 PDA MAX with tethering and 1500 msgs. feature. So far, my plan hasn't been changed and I hope it never does

Posted by: MichaelWB

I have a similiar question with 2 scenarios..

I have a v557 that i dropped this morning, and the LCD screen wont work.
I'm looking to replace it with the att 8525.

I currently am not under contract, so am eligible for an upgrade.
For data, I have the MediaWorks Bundle $14.99 plan.

IF I upgrade from ATT, with a 2 year commitment the price shows as $299..
what data plan does ATT force you to subscribe to since this is a PDA?

IF I buy from Ebay, can i continue to use my existing MediaWorks Bundle plan (5mb w/1000 sms)?

Last question would be about buying from ATT, considering my other phone is broke would the price be higher to upgrade? you have to turn your old phone in dont you?

Posted by: RF9

Quote:

Originally Posted by jhardin1

I think that's correct. At least that's a very logical conclustion.
The thing is, you can tether with wap.cingular just fine (PDA personal max), but I guess they count on people to now know they can do that.

Quote:

Originally Posted by MichaelWB

I have a similiar question with 2 scenarios..

I have a v557 that i dropped this morning, and the LCD screen wont work.
I'm looking to replace it with the att 8525.

I currently am not under contract, so am eligible for an upgrade.
For data, I have the MediaWorks Bundle $14.99 plan.

IF I upgrade from ATT, with a 2 year commitment the price shows as $299..
what data plan does ATT force you to subscribe to since this is a PDA?

IF I buy from Ebay, can i continue to use my existing MediaWorks Bundle plan (5mb w/1000 sms)?

Last question would be about buying from ATT, considering my other phone is broke would the price be higher to upgrade? you have to turn your old phone in dont you?

I think I covered most of this in the PM to you.
But yes you Media works and media max will work on an 8525, you're just not supposed to. And I suggested you at least upgrade to media max at $20 and get unlimited data if you're using it with an 8525.

No, you do not have to turn in your old phone. You keep your old phone.
If you're out of contract you should be able to get an upgrade discount at a price similar to what the new subscriber price is.

That $299 price is with mail in rebate. The mail in rebate requires you to have the $40 PDA unlimited data plan. But I have gotten rebates with having only the Media Max plan. It's a risk but should work.
Or get the PDA plan, get the rebate, then just switch back down to a media max plan. You can do so by logging in to your account online and using the "add/manage features" link to switch (regardless of what phone you have.)

If you upgrade in a store, they won't let you leave without the PDA plan. If you upgrade online, you don't have to get or upgrade your data plan (it's not required.) But as I said you'll need some unlimited data plan to get that $100 rebate. The form says the PDA plan, i got it with just media max.

See if by chance you qualify for "premiere program discounts:
http://www.wireless.att.com/busines...ces/all-phones/
Use the link on the right side of the screen "You may qualify for employee discounts. Find out?". If you do you get even better discounts.