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Blackberry data problem... Cingular or my phone?

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Posted by: jptortor

Hi. For the last day or two, my Curve has stopped saying EDGE and just says gsm. I have taken the battery out, I have turned the phone on and off, etc. but I can't get the EDGE signal back. SOmetimes it will go into EDGE for a moment but the data is still not usable. I did check my account to make sure the data plan was still on it and sure enough it was still there. I checked my girl's phone and her's still had EDGE...

Is this a phone problem or a service problem... How do I go about fixing this... I'm starting to have buyers remorse on this Curve.



Posted by: Hook Man

I believe it's a BB data problem. Mine was down for about 2 hours last night as well.



Posted by: DubDub

Time to talk to ATT. Sounds like it might need to be reprovisioned. Did you resend the service books?



Posted by: jptortor

Hey all. It seems to be working again... How do I resend service books? I keep reading that when I search the problem. I do not have BES though and all i read about seems to say i need that.



Posted by: Hook Man

You need either BIS or BES





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