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USB device not recognzied. One of the USB devices attached to this computer has malf
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Posted by: murnut

USB device not recognzied. One of the USB devices attached to this computer has malfunctioned, and windows does not recognize it."

This is the message I get when connecting my 8125 to my computer.....worked fine yesterday

I tried re-installing as4.5....rebooting both....no dice

I tried the suggestion that HTC provided(below) but it did not work for me.

I am running Faria's WM6 rom and radio2.19

Thank you for your inquiry

I see how this can be frustrating, especially since you've had to reinstall Activesync on your computer time and time again. The drivers for this device are actually a part of the Activesync installation.

There are a few things that we can do to resolve this issue. What I would recommend is first on the handheld go to Start, from there select Programs, from there select the Activesync application. Once the application is opened go to Menu, then select Options. Once the Options screen opens up you should see any pre-existing Activesync connections. Please select any connections that you see and delete them.

Once that has been completed on your handheld please go to Start, then select Programs, from there select Accessories. From the following set of options select USB to PC. Once this is open if you see that Serial is selected please change it to RNDIS. If you see that RNDIS is selected please change it to Serial.

After this has been done we will need to uninstall the Activesync software one final time. One thing to note is after uninstalling the software you would also need to delete the associated folders. This can be done by going to the My Computer icon on your desktop, from there you would select Local Drive C:, then select the Programs Files folder. Once this folder is open look for a folder that reads Microsoft Activesync. Once your located it please delete it. Also empty it from your Recycling Bin.

Once you've done that please download and install Activesync 4.5. This can be downloaded by going to www.pocketpc.com. From this site please type in Activesync 4.5 in the search windows on the top right hand side of the page. The first search result should be the download.

After you have installed this software on your computer you should be fine.

Also remember to check www.htcwiki.com for troubleshooting information in the future when having issues in the future.

I hope we have answered your question in detail. Feel free to contact us again if you have any further questions.

HTC Technical Support

http://www.america.htc.com

http://www.htcwiki.com

http://www.cingular.com/support/

Any ideas would be appreciated

Posted by: wixostrix

have u tried a soft-reset? it always works for me.

Posted by: murnut

yes, i did try that, and no it did not work