vB Easy Archive - my tmobile wing cannot receive mms anyone know why?

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my tmobile wing cannot receive mms anyone know why?
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Posted by: who8mysokks

i recently bought my wing about a week ago and im still getting used to all of its features but for some reason when i get mms sent to me the images are either 10k big or i do not receive them period, when i send an mms to myself it connects to tmobile data to send but it doesnt connect in order for me to receive it can anyone guide me in the right direction?

Posted by: genaldar

I would call t-mobile tech support, live help generally beats messages on a board for something like this.

Posted by: orlee008

t-mo gives you two weeks to return or exchange your phone. just go get another one.

orlee

Posted by: ChInEsE ChIcKeN

i have called t mo and i wanted to get another one from them but when i reported the EMEI number the said that number does not excist in there systems....

and the thing is taht i got this phone from a hook up so i dont think i can go back and return it...

but i have tried searching for the service manually and the thing came up as denied

Posted by: bigggant

sometimes sending yourself an mms clears up this issue

edit

Phone(s):
1: Motorola V60
2: Motorola i1000plus
3: T-Mobile Sidekick Provider(s):
Cingular (soon to be cancelled) Nextel T-Mobile

hahahah I need to change my info lol

Posted by: randynchicago

Quote:

Originally Posted by who8mysokks

i recently bought my wing about a week ago and im still getting used to all of its features but for some reason when i get mms sent to me the images are either 10k big or i do not receive them period...

When I get a pic message the picture is 160X120 in size - no matter who sends it.

I went to a T-Mobile store today and spent 2 hours with a salesperson and TMobile tech support. They were unable to do anything.

Please check your pic messages and let me know if you are able to RECEIVE large images (up to 300K in size, because of TMobile's limits)...If so, please let me know what RUU you are using and what your MMS Configuration is setup as.

If you DO NOT recieve large images - PLEASE CALL TMOBILE AND COMPLAIN!!

Thanks!
Randy

Posted by: DynamicLee

do you recieve any MMS messages?

If you're using the Wing with a plan other then the Total Internet plan, you will get issues...

I ran off the Blackberry plan for a month, but T-Mobile started cracking down on people doing that.. so now I pay $10 more per month... but anyway, if you had the blackberry data plan, you can't send/recieve MMS messages, you just get errors, or your MMS message appears to send, but you recieve nothing... and if anyone sends you an image, you are told to log on to t-mobilepictures.com to view them...

Yeah, so if you're on the blackberry plan, you need to fork up the extra $10/month for Total Internet... but that $10 is worth it if you spend a lot of time at/around starbucks... and you can use the hotspot account on your laptop as well

Posted by: randynchicago

Yes, I have the Total internet Package with T-Mobile. I can send picture messages to others perfect - they receive the full size image.

I RECEIVE picture messages from people on all different networks (and T-Mobile's) and the images are small pictures.

Randy

Posted by: Fon3Bon3

Don't know if this will help, but try going Start--> Programs--> Pictures & Videos-->Menu-->Options and check to see what the size option is set to. I remember before, I had it set to small and when i tried to send an mms with a file size larger then I had set this option to, it would give me an error. Try setting it to original size. Hopefully this will clear up your problem.or you could always try updating to the latest rom.

Posted by: Tater_Tot24

You might try these two things:

Send Large MMS:
Registry: HKLM\Software\Arcsoft\ArcSoft MMS UA\Config\UI\Size Limit
Key: wap2sendlimit1 (you can also change wap1sendlimit1)
Default: 307200
New Value: 1228800 (1200K)

Set the new value by going to Text/Multimedia --> Menu --> New --> MMS --> Menu --> Options --> MMS Options --> Servers --> T-mobile MMS

MMS Sending Issue Fix:
1. Due to incorrect Port setting for the MMS server, the phone may not be able to send MMS messages all the time.
2. Go to Text/Multimedia --> Menue --> New --> MMS --> Menu --> Options --> MMS Options --> Servers --> T-mobile MMS
3. Make sure the settings are set to: Gateway: 216.155.165.50 / Port Number: 8080 / Server: http://216.155.174.84/servlets/mms

These came from here:http://www.howardforums.com/showthread.php?t=1215155

Posted by: elite67

change the options to wap int he mms settings that worked for me i changed the data and the mms to internet2 and i lost the mms until i changed it back