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Employee Cou Devices When You Leave

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Posted by: officiallygone

Alright I search and searched and really couldn't find the answer on here unless I just missed it. I recently left at&t and my manager asked me for my key and cou phone. Now I thought this was kinda weird as I have a 8125, a discontinued phone which at&t no longer sells.

I confronted him about it and he gave me the excuse that a manager was going to be picking it up while he would be on vacation. Many other employees I knew got to keep their cou phones when they left and did not give them back so what is up with him asking for it?

I could understand if it was a blackjack or a 8525 or something new, but this is an old 8125 phone. Needless to say I left my key, but not the phone. I don't even use the phone because I have two other phones, but I maybe wanted to give the phone to someone else to use. What is up with that? Anybody have this situation happen before? If so what happened or what occurred? Thanks for your help on this.

Note: I have had this phone for almost a year now and I do not care about the number or the service, just the phone device. Also I had purchased a new battery, stylus, case, and a memory card for it.



Posted by: Crispysaturn

That would be a C.ompany O.wned U.se phone. If it was given to you to use because you work there, you will have to return it. If you purchased it you can keep it.



Posted by: mySRT8U

it is actually Cingular OFFICIAL use and/or Company Official Use. The handset is purchased by Cingular and is owned by the employee. all handsets given to the employee are GIVEN with no strings attached. The manager cannot ask for the handset or multiple handsets back because he never loaned or demo'd it out. the handset belongs to the employee. end of it. the Sim card needs to be returned but the handset is not to be returned.



Posted by: cingtd

Quote:
Originally Posted by mySRT8U
it is actually Cingular OFFICIAL use and/or Company Official Use. The handset is purchased by Cingular and is owned by the employee. all handsets given to the employee are GIVEN with no strings attached. The manager cannot ask for the handset or multiple handsets back because he never loaned or demo'd it out. the handset belongs to the employee. end of it. the Sim card needs to be returned but the handset is not to be returned.

I would think that is the discretion of the store unless the OP purchased the phone outright. At&t (aka.. Cingular) also has exclusive rights to the assigned phone number on COU lines and does not have to release it to an ex-employee.

B.T.W. there is no reason to request an ex-employee to turn return an old SIM, it can just be deactivated through the billing system.



Posted by: officiallygone

Quote:
Originally Posted by Crispysaturn
That would be a C.ompany O.wned U.se phone. If it was given to you to use because you work there, you will have to return it. If you purchased it you can keep it.


But why would they as company want a discontinued phone back, especially if it is used and scratched up not to mention. That does sound kind of ridiculous in a way.



Posted by: cingtd

Quote:
Originally Posted by officiallygone
But why would they as company want a discontinued phone back, especially if it is used and scratched up not to mention. That does sound kind of ridiculous in a way.

Technically, it is still company property and it would be up to the manager's discretion.



Posted by: officiallygone

Quote:
Originally Posted by cingtd
Technically, it is still company property and it would be up to the manager's discretion.


Exactly...who's is to say that the manager isn't just going to take the phone and sell it?



Posted by: droptop97ta

the phone gets adjusted back into inventory as non sellable just like a phone that is returned and it is sent away..... its the same as all the phones on display, they are all sold out when they put them on displayand when they are discontinued they are put back into inventory and sent with the rest of the DOA phones..... in the store they should have a log that has all the IMEI numbers, ICCID numbers, phone numbers and so on for every employee's phone and every phone that is on display.... the phone you have in company owned and should be returned.



Posted by: JP Whoregan

How is AT&T going to make you give the phone back? If you've already recieved your final paycheck, and there's nothing else financially they can hold over your head, I say keep it. I really, really doubt that a multi-billion dollar corporation is going to take you to court to get some old phone back that is literally worthless to them.



Posted by: mobilopt

Quote:
Originally Posted by cingtd
I would think that is the discretion of the store unless the OP purchased the phone outright. At&t (aka.. Cingular) also has exclusive rights to the assigned phone number on COU lines and does not have to release it to an ex-employee.

B.T.W. there is no reason to request an ex-employee to turn return an old SIM, it can just be deactivated through the billing system.


The sim is still property of the company, and if im not mistakened, Sim cards can be resused, they get reset after a certain amount of time.

Lastly, I cant believe there is such responses here. This is a standard policy that applies to all employees, doesnt matter if the phone is old or not, the phone unless purchased by you, is not legally your property.

Do the right thing, its not worth burning bridges or getting into legal trouble over this.



Posted by: droptop97ta

Quote:
Originally Posted by mobilopt
The sim is still property of the company, and if im not mistakened, Sim cards can be resused, they get reset after a certain amount of time.

Lastly, I cant believe there is such responses here. This is a standard policy that applies to all employees, doesnt matter if the phone is old or not, the phone unless purchased by you, is not legally your property.

Do the right thing, its not worth burning bridges or getting into legal trouble over this.



once deactivated the SIM can not be re used. it may still contain phone numbers but it will never be reactivated



Posted by: ATnt-RSC

Quote:
Originally Posted by droptop97ta
once deactivated the SIM can not be re used. it may still contain phone numbers but it will never be reactivated


That, and I bet 95% of the reps out there have Cingular branded SIM's, that's not going back out even if the system could accept them.



Posted by: officiallygone

Quote:
Originally Posted by droptop97ta
the phone gets adjusted back into inventory as non sellable just like a phone that is returned and it is sent away..... its the same as all the phones on display, they are all sold out when they put them on displayand when they are discontinued they are put back into inventory and sent with the rest of the DOA phones..... in the store they should have a log that has all the IMEI numbers, ICCID numbers, phone numbers and so on for every employee's phone and every phone that is on display.... the phone you have in company owned and should be returned.


Actually I had gotten it from the prior manager and then he moved on and eventually quit. Then a new manager came and I asked him several times if I could get a different phone while every other employee in the store got to use demo blackjacks or the manager even worked it out so other employees where able to use 8525 models, I continuously had to keep using this wonderful 8125 phone.

Then sometime earlier this year I would say March or April, the manager had all of the employees fill out a paper indicating what COU phone and IMEI for it. Did anyone else have one of these? Anyways other employees had filled out their older models they had used and/or never "turned in" while some are gone .

I just believe he is trying to sell for his own profit from it but the only thing he would get would be the phone minus battery, stylus, charger, and box/manuals because like I said I had to buy new stuff for it. So if at&t actually wanted it back, would they really want just the phone with nothing with it?



Posted by: cingtd

Quote:
Originally Posted by officiallygone
Actually I had gotten it from the prior manager and then he moved on and eventually quit. Then a new manager came and I asked him several times if I could get a different phone while every other employee in the store got to use demo blackjacks or the manager even worked it out so other employees where able to use 8525 models, I continuously had to keep using this wonderful 8125 phone.

Then sometime earlier this year I would say March or April, the manager had all of the employees fill out a paper indicating what COU phone and IMEI for it. Did anyone else have one of these? Anyways other employees had filled out their older models they had used and/or never "turned in" while some are gone .

I just believe he is trying to sell for his own profit from it but the only thing he would get would be the phone minus battery, stylus, charger, and box/manuals because like I said I had to buy new stuff for it. So if at&t actually wanted it back, would they really want just the phone with nothing with it?

I doesn't matter what your former manager wants to do with the phone, it is still company-owned property. I am sure that some pimply-faced teenager that replaces you would be happy to use your old, used 8125 handset. You could be charged with theft if you don't return the phone so just return it and move on with your life.



Posted by: JP Whoregan

AT&T is not going to have you locked up for theft if you don't return your 8125. Don't sweat it so much. Keep the phone, or better yet donate it, and move on with your life.



Posted by: classylady78

Who cares why the manager wants you to return it? If he sells it and gets caught that is his problem.

A COU line is property of AT&T and should be returned. I don't understand why this is even an issue. You didn't pay for it so why would you get to keep it?



Posted by: cingtd

Quote:
Originally Posted by JP Whoregan
AT&T is not going to have you locked up for theft if you don't return your 8125. Don't sweat it so much. Keep the phone, or better yet donate it, and move on with your life.

I doubt police would come to arrest him but it is theft (probably petty theft). I can guarantee that would be a big problem next time he applies for a new job somewhere else and a background check is done.



Posted by: Isriam

COU phone is property of the company. taking this phone can lead to legal action by at&t. the phone wasn't given to you, it was loaned to you.

did you keep your laptop? did you keep your sims? it was loaned to you for company use. just like people who get company vehicles, company cell phones.

i've never heard of anyone taking their cou phone when they quit. the number sure, not the equipment.



Posted by: CA

O boy...I can answer this one!

When you get the use of a company phone it isn't going to be considered theft, it's a civil matter. If your employment contract addresses this issue they can however deduct in from your pay.

Thats why I do prepay for the people who don't have phones, it leaves me with some crazy bills(yes in the thousands) because all of a sudden use goes up and the phone goes missing before I figure them out and shut it off. Usually over a long weekend.



Posted by: cingtd

Quote:
Originally Posted by Sonix
O boy...I can answer this one!

When you get the use of a company phone it isn't going to be considered theft, it's a civil matter. If your employment contract addresses this issue they can however deduct in from your pay.

Thats why I do prepay for the people who don't have phones, it leaves me with some crazy bills(yes in the thousands) because all of a sudden use goes up and the phone goes missing before I figure them out and shut it off. Usually over a long weekend.

Your explanation makes good sense.



Posted by: officiallygone

Quote:
Originally Posted by Sonix
O boy...I can answer this one!

When you get the use of a company phone it isn't going to be considered theft, it's a civil matter. If your employment contract addresses this issue they can however deduct in from your pay.

Thats why I do prepay for the people who don't have phones, it leaves me with some crazy bills(yes in the thousands) because all of a sudden use goes up and the phone goes missing before I figure them out and shut it off. Usually over a long weekend.



I don't get it, we are talking about COU handsets and you are talking about prepay phones.



Posted by: Jayden0606

The bottom line should be that you did not pay for it. Why let that hurt your future if they chose to put that information for your next employer after running a background check. You did state that you don't even use the phone. To me it seems as though you rather this manager (that you probably have some dislike or hatred towards) not sell the phone to someone for his own benefit. Who cares? Not bashing you, but you need to realize that this can easily turn into a losing battle for you. What I would do is definitely have proof that it was given back so if he has something against you, you are not screwed over.



Posted by: CA

Quote:
Originally Posted by officiallygone
I don't get it, we are talking about COU handsets and you are talking about prepay phones.
Hey I was on your side...sort of. You are clearly doing what you've learned, it's kind of like cramming....wrong but ATT approved!

Now, ATT hitting you with a $700.00 deposit would be poetic justice.



Posted by: officiallygone

Quote:
Originally Posted by Jayden0606
The bottom line should be that you did not pay for it. Why let that hurt your future if they chose to put that information for your next employer after running a background check. You did state that you don't even use the phone. To me it seems as though you rather this manager (that you probably have some dislike or hatred towards) not sell the phone to someone for his own benefit. Who cares? Not bashing you, but you need to realize that this can easily turn into a losing battle for you. What I would do is definitely have proof that it was given back so if he has something against you, you are not screwed over.


Hey thanks for the points and I understand exactly what you are saying but how do I prove that I gave the handset back??? Who is to prove that? The previous manager told me that the handsets are ours to keep...not the plan...just the handset when we leave. It is not that I dislike him, I dislike the way he manages...period. I was planning on giving the handset to my mother actually as she was wanting a PDA and wanted that particular model and liked it(don't know why).



Posted by: officiallygone

Would I be wrong to ask my(well former district manager now ) regarding this just to get another perspective and maybe a clearer answer on this? I'm am getting a lot of mixed information even on here. There is no direct answer, pretty much how the company is run.



Posted by: oneaznriceboi

They asked for my COU back when I left, and I just trashed it and gave it back since I was so pissed off about the pay cut and management. Just drop it a few times on the cement and give it back.



Posted by: cingtd

Quote:
Originally Posted by oneaznriceboi
They asked for my COU back when I left, and I just trashed it and gave it back since I was so pissed off about the pay cut and management. Just drop it a few times on the cement and give it back.

Not real mature.



Posted by: classylady78

Quote:
Originally Posted by officiallygone
Hey thanks for the points and I understand exactly what you are saying but how do I prove that I gave the handset back??? Who is to prove that? The previous manager told me that the handsets are ours to keep...not the plan...just the handset when we leave. It is not that I dislike him, I dislike the way he manages...period. I was planning on giving the handset to my mother actually as she was wanting a PDA and wanted that particular model and liked it(don't know why).


Why don't you BUY a PDA for your mom? If you keep it, you are basically stealing. But you can justify it anyway you want, it is still really cut and dry. You did not buy it therefore it is not yours. (if it was a gift you would have paid taxes on it).

I see why you were promoted to customer.



Posted by: classylady78

Quote:
Originally Posted by oneaznriceboi
They asked for my COU back when I left, and I just trashed it and gave it back since I was so pissed off about the pay cut and management. Just drop it a few times on the cement and give it back.



Another great promotion to customer.



Posted by: Jayden0606

I'm not sure what the policies are in stores... but "did you lose the phone?" or "did some steal it?"

Email him... from a home email but in a slick way. "Hey Mr. Dipstick... Hope all is well.... I was hoping to get the device back that I had given in. I was actually told by the previous "whoever" that I was able to keep it." At this point if he answers yes or no, he just admitted to receiving it.



Posted by: officiallygone

Quote:
Originally Posted by classylady78
Why don't you BUY a PDA for your mom? If you keep it, you are basically stealing. But you can justify it anyway you want, it is still really cut and dry. You did not buy it therefore it is not yours. (if it was a gift you would have paid taxes on it).


Well let's see... As per the IRS, even if they "gave" it to me then you would not have to pay any taxes on it anyway because the value is lower then $600(Not even worth $25 as far as I'm concerned ) and so that is the reason why I would not pay any taxes on it either way.

Quote:
Originally Posted by classylady78
I see why you were promoted to customer.


Thank god I was ABLE to self promote myself.



Posted by: officiallygone

Quote:
Originally Posted by oneaznriceboi
They asked for my COU back when I left, and I just trashed it and gave it back since I was so pissed off about the pay cut and management. Just drop it a few times on the cement and give it back.


Good idea, I know several of the employees who had "lost" their COUs also. They all either got store use "demo" phones or some other type of phone instead. The manager never just replaced it through the COU system either because he didn't want to or just didn't know how....I would lean toward that he didn't know how to, but that is just my guess.



Posted by: officiallygone

Quote:
Originally Posted by Jayden0606
I'm not sure what the policies are in stores... but "did you lose the phone?" or "did some steal it?"


I never "lost" it or anything like that because I was not sure if I would ever get another one to replace it. I kept trying to get a 3G handset instead since everyone else had gotten ones and I was stuck with a 2G phone still, yet we were pushing 3G devices on people. That sounded real nice when a PDA type customer would ask: "So do you use a 3G PDA phone?"

Quote:
Originally Posted by Jayden0606
Email him... from a home email but in a slick way. "Hey Mr. Dipstick... Hope all is well.... I was hoping to get the device back that I had given in. I was actually told by the previous "whoever" that I was able to keep it." At this point if he answers yes or no, he just admitted to receiving it.


That is funny and a perfect idea!!



Posted by: classylady78

Quote:
Originally Posted by officiallygone
Well let's see... As per the IRS, even if they "gave" it to me then you would not have to pay any taxes on it anyway because the value is lower then $600(Not even worth $25 as far as I'm concerned ) and so that is the reason why I would not pay any taxes on it either way.



Thank god I was ABLE to self promote myself.


Actually you would pay the IRS taxes if your TOTAL in a year was more than $600. A PDA phone's retail value is more than $25. If they would GIVE you the phone you would have to include the retail amount of the phone towards the $600. And if you spend any amount of time in sales you win phones all the time (and most surely would have gone over the $600)

But I have no idea why it even matters.

I cannot stand people who have this sense of ENTITLEMENT. Why are you entitled to the phone? Over and over people on this thread have told you that the COU is company property. Why even bother asking if you intend to steal (er I mean keep) it?



Posted by: Isriam

Maybe you should get someone to read the corporate policy on mycingular. If you pull up the managers letter for leaving employee's it specifically states that you MUST turn in your COU device and SIM.

What you are trying to do is called stealing. You do not own the phone, it is loaned to you.

And whether your manager turns in your COU phone or not isn't your business. He is a manager, it is his responsibility to turn it in. This is why people are promoted to managers, to oversee issue's like this.



Posted by: Isriam

From reading your latest replies sounds like you are just bitter at the company and wanting a way to "get back" at them.



Posted by: CA

Quote:
Originally Posted by classylady78
Why don't you BUY a PDA for your mom? If you keep it, you are basically stealing. But you can justify it anyway you want, it is still really cut and dry. You did not buy it therefore it is not yours. (if it was a gift you would have paid taxes on it).

I see why you were promoted to customer.
Wo now, think about it for a second, stealing is harsh, basically or not. He was given(also to use or not) a device is another way it can be looked at.

In any case it is now used and "basically" worth nothing. Nothing can not be stolen. If Cingular does in fact require them back(and not his boss being an ***) they are just being wienies.

Actually it is worth something if it is used on the ATT network to get revenue! So you can take solice that while he is gone he is also paying part of your salary.



Posted by: Isriam

Quote:
In any case it is now used and "basically" worth nothing. Nothing can not be stolen. If Cingular does in fact require them back(and not his boss being an ***) they are just being wienies.


since when are refurbished phones worth nothing? stop feeding into this. it is stealing, and cingular policy is that COU devices MUST be turned in to your manager on your last day as an employee.



Posted by: CA

Quote:
Originally Posted by Isriam
since when are refurbished phones worth nothing? stop feeding into this. it is stealing, and cingular policy is that COU devices MUST be turned in to your manager on your last day as an employee.
I'm not feeding into it. I run into this 3 or 4 times a year, or used to because I've learned. Stealing is a crime and the police do not consider not returning a throwaway phone a crime. You seem to be an intelligent person so it's hard to believe you care about trivial crap like this let alone the banter that goes on between juvenile management and juvenile employees in a, you guessed it, an immature company.



Posted by: Isriam

Thats not the point. It is still theft. You can get busted for shoplifting a 5 dollar candy bar. The Police may not do anything, doesn't mean its legal.

Its obvious the OT either has a problem with his manager/cingular and is trying to "burn" them somehow, or is too cheap to buy a phone and is looking to get a "freebie" somewhere.

The correct answer to this thread is, you are required to return your COU device to your manager when you leave the company.



Posted by: Wrangler3383

Quote:
Originally Posted by Isriam
Maybe you should get someone to read the corporate policy on mycingular. If you pull up the managers letter for leaving employee's it specifically states that you MUST turn in your COU device and SIM.

What you are trying to do is called stealing. You do not own the phone, it is loaned to you.

And whether your manager turns in your COU phone or not isn't your business. He is a manager, it is his responsibility to turn it in. This is why people are promoted to managers, to oversee issue's like this.



Enough said. This is a simple matter of ethics. You can either do what is right, or what is wrong.





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