vB Easy Archive - Having trouble with Blackjack email...

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Having trouble with Blackjack email...
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Posted by: Brewhaha

I have my Blackjack set up for POP3 email with gmail through xpress mail, and I have it set to check for new mail every 15 minutes. But only about half the mail i'm getting is being sent to the phone. I have the same gmail account set up with outlook on my computer, so I don't know if that is the problem, but I checked my mail today around 12 noon and I had mail from 8 AM that never showed up on my phone.

And for some reason it won't let me access account options in the mail options menu.

Any idea how to fix this?

Posted by: steva11

in your outlook on your desktop...go to:

tools > email > account > next > change > more settings > advanced > check the box that says "leave a copy of messages on the server"

Posted by: Brewhaha

Quote:

Originally Posted by steva11

in your outlook on your desktop...go to:

tools > email > account > next > change > more settings > advanced > check the box that says "leave a copy of messages on the server"

I did that around 1 pm. Just checked my mail on the PC now and I have a bunch of mail that never went to my phone. When I go to send/receive on the phone it brings in the new emails and a ton of old ones. But shouldn't new ones just pop up?

Posted by: Wide_opeN

This is a known issue and there are no smoking guns on how to resolve. Most have moved on to 3rd party email apps.

Posted by: steva11

you could try reconciling deleted email from your gmail account. the only other option is to remove/readd the account and see if it fixes the issue. there's no definite resolution at this point.