vB Easy Archive - Who do I take the iPhone to for help w/ my problems? AT&T Store or Apple Store?

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Who do I take the iPhone to for help w/ my problems? AT&T Store or Apple Store?
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Posted by: BRINET

Hey yall,

Over the past week or so, I've been having some issues w/ my iPhone. I've been having about 3 - 5 dropped calls a day. This has been going on for about a week. The first two weeks I had my iPhone I had no dropped calls whatsoever. Also, I've been hearing weird noises on my end during a call. It's almost like a loud popping noise. Now my question is, where do I take my phone to have it looked at? Apple Store or AT&T Store?

Posted by: ras4119

+1 Apple Store. At&t will do NOTHING for you except for to tell you that you can pay the restocking fee of 10% and get a new one..lame..

If you are near an Apple store make an apt. @ the genius bar and when you get there tell them whats going on..and most likely they will just switch your phone out for a new one..

I was having battery issues, and I live in louisiana not anywhere near an apple store but i happened to be in houston and was able to make an apt over at the genius bar at the houston store. I sat down told him i was having battery issues, he plugged my phone in the outlet, looked on the back of the phone.. turned the phone around and saw it was an 8GB then went and got me a brand new one.

goodluck but def. bring to an apple store!

Posted by: BRINET

Thanks man...just made an appointment at the Genius Bar at my local Apple store.

Posted by: Roy

If you havent already, try a restore, as the guys there will prolly tell you to!

If you already have, make sure you tell them you tried it for a few days and still no go...

Posted by: Shard

I personally haven't ever had a competent apple "genius". The whole genius thing makes me want to throw up it's so pretentious. They seem to know nothing imo, but the apple service where you send it in is outstanding and fast.