vB Easy Archive - Player Error???

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Player Error???
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Posted by: MarkM1958

I can't seem to get the MP3 player started, it just says player error, then goodbye?

I have to be doing something wrong, but what?

Any ideas???

Posted by: C DM

Some additional information would probably help, like the phone model at least, but anything else useful would help as well.

Posted by: MarkM1958

Yes, your right,,,

Its a VX8300, I was installing ring tones and music and for the life of me I cant figure out the MP3 player, just says "player error".

Posted by: MarkM1958

any ideas???

any help???

Posted by: Steve.G

Like Comrade said, you've got to give us more to go off of.

File format
Do you have an SD card?
are they protected media?
etc

When there is no card in the phone, or no music in the card it behaves like that. Are you putting the music in the my_music folder of the card? You're not trying to bring your pesky iTunes mp4's onto your LG phone are you?

Need more info for a better solution.

Posted by: zephirekott

Wirelessly posted (LGE-VX9900/1.0 UP.Browser/6.2.3.2 (GUI) MMP/2.0)

I also have the same problem with my VX9900. I don't have a memory card in the phone though, which I am assuming has somethhing to do with the problem. Do you have a card in your phone? My old VX8100 wouldn't allow me to use the mp3 player unless i had a card either if that helps....

-Zephirekott

Posted by: MarkM1958

I have a 1 gig card formatted,,,

Added music to the card from my PC,,,

These are the same tune I have burnt to CDs in MP3 format,,,

They are not protected,,,

I can take the card out of the phone and play the tunes on my PC,,,

When I press the play button on the front of the phone it just says "Player Error",,,

Ok, is there an on/off button I'm missing???

Posted by: C DM

Quote:

Originally Posted by MarkM1958

I have a 1 gig card formatted,,,

Added music to the card from my PC,,,

These are the same tune I have burnt to CDs in MP3 format,,,

They are not protected,,,

I can take the card out of the phone and play the tunes on my PC,,,

When I press the play button on the front of the phone it just says "Player Error",,,

Ok, is there an on/off button I'm missing???

What firmware version do you have on the phone (you should be able to find it by going to settings and phone/device information, or something similar)?

Posted by: bigd s14

did you format the card in the phone or in the computer?

Posted by: acejavelin

You should try this. Reformat the card in the phone, then put the card into your card reader. Now copy ONE mp3 file with Windows Explorer that is known to play into the my_music directory of the sd card, has a filename length under 30 characters long with no unusual characters like !@#$%^&* or anything you couldn't use in a DOS filename, has a valid version 1 ID3 tag, is encoded at 128k CBR, 44100hz, joint stereo, doesn't have DRM, and isn't in a subdirectory (they are not supported, the mp3 file must be in the my_music directory, ie. "\my_music\seether\fake_it.mp3" wont work, but "\my_music\seether_fake_it.mp3" is fine).

Now open My Computer and right click on the icon for the card and select Eject. Put the card into the phone and try the music player again, it should start playing the song with in a few seconds.

If this works, great, build on that.

If it doesn't, take the card to a Verizon corporate store and insert it into one of the demo phones and try to play it there. If it works, its your phone thats the problem, if it doesn't, its something with the card or mp3 file.

EDIT: When you format the card with the phone, it should create the directories on the card for you, you should have \my_flix, \my_music, \my_pix, and \my_sounds directories on your card and nothing else at all, this is how you can tell if your format worked properly.

Posted by: acejavelin

BTW, how are you installing the files?

Bluetooth, USB cable, or card reader?

BitPIM or other software?

Posted by: MarkM1958

Quote:

Originally Posted by bigd s14

did you format the card in the phone or in the computer?

yes, Music shows up in My Music folder.

Posted by: MarkM1958

Quote:

Originally Posted by acejavelin

BTW, how are you installing the files?

Bluetooth, USB cable, or card reader?

BitPIM or other software?

Card reader,,,

BitPim for ringtones.

It says "Player Error"

When I open the phone it says "Music not available"

Posted by: acejavelin

Quote:

Originally Posted by MarkM1958

Card reader,,,

BitPim for ringtones.

OK, just wanted to verify that. I think using Bluetooth to transfer music directly to the phone with My BT Places is not possible without using BitPIM via BT because the music folder doesn't show up on some phone with bluetooth.

Just trying to cover all the bases.

Posted by: MarkM1958

Quote:

Originally Posted by acejavelin

Thanks for all your help, Still workin' on it,,,

Posted by: C DM

Quote:

Originally Posted by MarkM1958

Thanks for all your help, Still workin' on it,,,

What firmware version do you have on the phone (you should be able to find it by going to settings and phone/device information, or something similar)?

Posted by: MarkM1958

Quote:

Originally Posted by Comrade DM

What firmware version do you have on the phone (you should be able to find it by going to settings and phone/device information, or something similar)?

Don't mean to sound stupid, I did get one tune to play in the player, but thats all.

I've tried so many way I don't how I got there!

hahaha

But I'm still not giving up!!!

Posted by: C DM

Quote:

Originally Posted by MarkM1958

Don't mean to sound stupid, I did get one tune to play in the player, but thats all.

I've tried so many way I don't how I got there!

hahaha

But I'm still not giving up!!!

I'm not really sure why you quoted my post with the firmware question in that reply since it doesn't seem to mention anything related to the question as far as I can tell.

Posted by: MarkM1958

I've got ringtones,,,

I've got music to play,,,

I don't know how but it works now!!!

Thanks again for all your help!!!