vB Easy Archive - Cant install programs except OTA

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Cant install programs except OTA
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Posted by: splntrp

I took my iphone back yesterday and got the 8310. Every since I have had nothing but problems. At first I had no data and it took several calls and and hours with customer support to get that fixed. It ended up being that my account was never properly changed to a blackberry plan.
Now I cant install anything with the desktop manager. It says that there are no applications for my device. Even the things I have downloaded from Handango, specifically for my device, wont install and I get the same message. I have uninstalled and reinstalled several times with the same results.
I am using the latest desktop software, downloaded from blackberry and att (several times). My phone has the latest software also.
My computer runs Vista Ultimate. When I had the blackberry from Verizon I didn't have any problems and everything installed fine.
Any ideas or should I take the phone back and swap it out?

Posted by: splntrp

I got things to working by installing the Desktop Manager 4.3 version. That was the only version I hadn't tried. That version came from blackberryforums.

Posted by: PPCMD

Did you also update the 8310 Device OS as well. I ran into that issue until I read I needed to put the BB DM 4.3 and the latest 8820 & 8310 OS Updates.