vB Easy Archive - Software update on AT&T Pearl breaks multitap?

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Software update on AT&T Pearl breaks multitap?
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Posted by: Alecto

After upgrading my AT&T Pearl using the latest version of software provided by AT&T, the multitap function is terrible and flaky. About two thirds of the times that I press a button twice to get the 2nd letter, I get 2 of the first letter (qq instead of w, aa instead of s). I definitely noticed the change immediately after updating the software, having used multitap on both my compact keyboard BlackBerry phones for the last 3 years without problems. I tried changing the key repeat rate in screen/keyboard options, but that didn't seem to do anything at all either.

The file I used to update is the AT&T software is "8100M_PBr4.2.1_rel154_PL2.3.0.78_A4.2.1.96_ATT.exe ". I tried to run the TMo update, but it must be older than the AT&T one, because after installing and launching the BlackBerry desktop software, it did not start the rest of the update process. The TMo update file I have is "8100_Pearl_4.2.1.107.exe".

Has anyone else come across the same problem, or have any ideas on how to fix it?

Posted by: khoifl

I got the same problem. T-mobile (4.2.1.107)

Posted by: Elfreshcuh

make sure you e-mail RIM your issue so they can have this fixed?

cant you downgrade our firmware anyway?

Posted by: Alecto

Is there a way to downgrade the firmware that does not involve wiping the device completely? I have tried installing older software using the normal upgrade procedure, but when it loads the desktop manager, no updates are detected to install and nothing happens.

Posted by: KiSsTiNe

Did you back up your phone before doing the upgrade?

Posted by: Alecto

Yeah, I made a backup then, but the backup is 2 days old now, I would rather not restore it.

The blackberry support knowledge base has the multitap thing listed as a known problem with no resolution for the tmo version of the software. Nothing about AT&T though. I'd email them if I could ever find an address.