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Trouble to download 8320 Software from T-Mobile site

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Posted by: sammyboy

Hey all, I've encountered the well document problem of not being able to push applications to my unlocked 8320 through the desktop manager supplied by T-Mobile in the retail packaging. I have searched the forum and found that the fix is to download and install the new software from T-Mobile at the following location:

http://www.t-mobile.com/bbupgrade/

Thats where I hit a brick wall as Rogers customer as im unable to even download the packages until I enter a "valid" T-Mobile phone number. Sooooo just wondering if anyone know's of a valid generir t-mobile # just so I can download or an alternative download site with the same packages.

Thanks,
Sam



Posted by: mess_37

http://www.t-mobile.com/bbupgrade/

Generic Number:
6156680000



Posted by: sammyboy

thanks very much... but for some reason I still can't download. Once I login and select the download i want it says "read the below before you authorize the download" but there is no pop up's for download, active x included, and no button to select



Posted by: NJBlackBerry

Just worked fine for me - download button in the lower right hand corner.



Posted by: mess_37

It should work...
Just put in the number, click "Go" then select the software and scroll down and select the "Download" link at the bottom right hand corner.



Posted by: sammyboy

yah strange I get no download link, on multiple computers using either IE or Firefox.

If you use that generic number you see the link??

Thanks for the help mess



Posted by: mess_37

Yea, I used the generic number and I am able to download the setup file, download window pops up allowing me to save the exe.

Which software are you trying to download? Handheld Software (V4.2.2.180)?

What happens when you access the site after entering the phone number? do you see the list of apps to download?



Posted by: sammyboy

yah i login i see the links to the different apps or instructions

so if i select the first one it tells me all about the download but there is no were to click download.



Posted by: mess_37

Not sure why its not working... I copied the direct download link:

http://downloads.infospace.com/T-Mo..._v4.2.2.180.exe

Try if the link works..

If not.. go to http://www.t-mobile.com/bbupgrade/
click the bb8320 log in with the generic number then copy and paste the URL in a seperate window, and see if the download window pops up.

Hopefully this works.



Posted by: sammyboy

im not sure what link you were refferring to... the only links i can see in your posts is http://www.t-mobile.com/bbupgrade/ but none to a download...

argh maybe there blocking my isp or something



Posted by: mess_37

Click the following link:


http://downloads.infospace.com/T-Mo..._v4.2.2.180.exe



Posted by: peetah

Quote:
Originally Posted by sammyboy
im not sure what link you were refferring to... the only links i can see in your posts is http://www.t-mobile.com/bbupgrade/ but none to a download...

argh maybe there blocking my isp or something


I tried it myself... works for me. Hover over the text of the stuff you want to download... click. Bam, download initiates.

Used it on firefox, ie, and safari.

Clicking on the direct download link will just re-direct you to the main site.



Posted by: mpmcleod

Quote:
Originally Posted by sammyboy

argh maybe there blocking my isp or something


Possibly.

I know when I lived in Canada I could not access a number of US-based sites with my US accounts.



Posted by: sammyboy

i've actually tried now on a vista 32 bit machine and it works....

my problem is that it doesn't work on any of my 64bit vista workstations.... strange... the only different is the the html code for the download gif button doesn't appear





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