vB Easy Archive - Only downloads small message chunks

Pages: 1

Only downloads small message chunks
(Click here to view the original thread with full colors/images)

Posted by: pjpace

Tell me that I’m just doing something wrong… but I don’t know why RIM devices are so popular based on one seemingly major flaw: required network connectivity. Or maybe it’s because I have BIS and not BES or that I'm on T-Mobile.

My confusion lies in the fact that only a fraction of the message is downloaded. If have a really long message it will truncate it. If you haven’t viewed a message for a while, you have to re-retrieve it. My problem is that I’m in areas with little or weak network connections (around Chicago). Examples: near the top of the Sears Tower – there’s no signal for some reason. Or in Union Station – I have a signal but it’s Cingular’s, so I can’t connect. So when I’m in either of these places, my BB is essentially worthless. I can read a paragraph or two, but that’s it.

My WM5 device would pull in the entire message and you could view it anytime, even if the radio was off.

So someone tell me that I’m not doing something right or that there’s a work around. I can’t stand this anymore so I’m probably going back to a WM device.

Thanks for any help.

Oh, I’ve spent the past few hours searching on this on various forums and I can find references to retrieving more, but I can’t find anyone else complaining about it. You guys seem to have all the answers to the problems people throw out there.

Posted by: GregGebhardt

Do you have your device set to "Auto More"?

If so and you do not have "EDGE" reception, this will not help. If you feel you have poor reception and your should have good, you might want to return the device as Blackberrys get good reception.

Some are so quick to blame the device!

Finding others NOT complaining about this problem kinda tells the story.

"Going back to a WM device"

Good luck!

Posted by: mpmcleod

Quote:

Originally Posted by GregGebhardt

Do you have your device set to "Auto More"?

If so and you do not have "EDGE" reception, this will not help. If you feel you have poor reception and your should have good, you might want to return the device as Blackberrys get good reception.

Some are so quick to blame the device!

Finding others NOT complaining about this problem kinda tells the story.

"Going back to a WM device"

Good luck!

Doesn't "auto more" just download the rest of the message as you read it?

Is there a way to get the BB to download the entire message before you start reading it?

Posted by: GregGebhardt

I am not sure but it only takes a second or two to download emails. I get very long emails, pages sometimes and it downloads via "more" very quickly.

Posted by: pjpace

Thank you for the pointers. It's my second blackberry (though first time as a primary device), so I have it all setup fine and the signal is comperable to the other phones I've had in similar situations. I did go back and double check what you said and everything was as suggested.

But none of that gets to my point. What if you're on the subway, or in an airplane, or out camping (all of Yellowstone I was SOL) - anyplace you don't have reception... you can't read but the first few kilobytes of each message?!? Or if you know the part you're looking for is at the end of a long message, you have to do multiple steps to get there... and wait for it to download... each time you want to reference it.

I need to upgrade my phone, so does the 8320 get past this issue? WM6 does, so I'm willing to suffer not having the better RIM features to be able to read old e-mails whenever I want, not whenever I have a signal. I was really hoping I missed a setting or there's an e-mail reader that fixes it, or the newer devices with more memory utilized the memory.
-Phil

Posted by: asher_n

The Blackberry does what it was designed to do. Fast, reliable e-mail delivery. The berry downloads the first 2K of the message. That covers the majority of e-mails. It also won't download attachments unless you requests them. All that is done for 2 reasons. 1) no sense boging the device down downloading a lot of data unless it's neccessary. 2) not everybody get unlimited data, and roaming rates are huge.

Posted by: pjpace

Quote:

Originally Posted by asher_n

The Blackberry does what it was designed to do. Fast, reliable e-mail delivery. The berry downloads the first 2K of the message. That covers the majority of e-mails. It also won't download attachments unless you requests them. All that is done for 2 reasons. 1) no sense boging the device down downloading a lot of data unless it's neccessary. 2) not everybody get unlimited data, and roaming rates are huge.

So I have a BB and a WM6 phone side by side with push on both. They beep at the same time (give or take a second... literally) when a new message arrives. While they're both doing what they're were designed to do, the BB makes you open the message, scroll to the bottom, wait to retrieve more, blah blah blah. You open the same message tomorrow and it goes through the same routine. The WM6 device has an option to download more than 2k. BRILLIANT!!! So simple - don't know why the BB significantly increases network traffic by at least not remembering messages you've already viewed. If you don't want to bog the network (3G isn't available on BBs, so there's another network issue if you have a BB) or you have limited data (didn't know they even offer those plans, but maybe they do), you can set a WM6 to accomodate you... at least you have a choice, unlike the BB.

So I switched to WM6 because of that feature and pulling my hair out for a year and having a medium crises every month or so (like when my plane reservation info is in an e-mail and I can't read it because the network traffic is so saturated at airports so I sit there trying to pull in messages). It's great for people who receive 2k messages but if you receive 3k messages, go with WM6 (especially if the third k has important information you don't want to have to download again and again and again).

I will say GMail app is better on the BB (because it's native java), but a few tweaks and it's acceptable on WM6. Other than that, they're pretty comperable. Just want those buying a BB to know what they're stuck with. Oh, and no html on BB, but I've heard it's coming.
-Phil

Posted by: GSXi

It's basically data optimization (one of several technologies that made the BlackBerry famous). At the end of the day your BlackBerry is suppose to use significantly less data than a WM device. Unfortunately, base on your requirement, BlackBerry is not for you.