vB Easy Archive - Missed call indicator won't go away?

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Missed call indicator won't go away?
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Posted by: gfunkdave

I've got a Tmo Curve, and after missing a call this morning the missed call indicator won't go away. I've looked at the call log several times (which usually does it). I've reset the phone with ALT+DELETE+SHIFT. I've pulled the battery. I've deleted the offending number from the log. Nothing works.

How do I get rid of that pesky thing?

Posted by: chasejames

I haven't had this problem with my Blackberry(s) yet. But I had it happen twice on my old Motorola phone with Verizon and I did all the things you mentioned.

I ended up calling Verizon and they had to remove it for me over the network somehow. I don't think its a really common thing though. Hopefully T-Mobile can fix it the same way Verizon did for me.

Posted by: Institute

Try turning LED indicator off and save in the options menu. Then go back in and turn it on. Always works for me.

Posted by: bubble.tea

WOW...I was going to suggest batt pull., but I see you did that. Good Luck

That would drive me NUTS!

Posted by: gfunkdave

Hi all -

thanks for the suggestions. I wound up wiping the BB clean (via the Wipe Handheld option in the Security screen). That worked.

When I re-added myself to the BES, almost all my data came back, including my call logs. Although I don't have any email on my Blackberry from before I did the wipe.

Posted by: gfunkdave

FWIW, it happened again. I'm pretty sure it's related to having content encryption turned on, and missing calls while the phone is locked.

I'm turning encryption off and re-wiping things.

Posted by: CarlGalgano

Quote:

Originally Posted by gfunkdave

Hi all -

thanks for the suggestions. I wound up wiping the BB clean (via the Wipe Handheld option in the Security screen). That worked.

When I re-added myself to the BES, almost all my data came back, including my call logs. Although I don't have any email on my Blackberry from before I did the wipe.

Pretty drastic way to resolve the issue, and certainly a PITB. Glad it worked for you though.

Posted by: gfunkdave

Quote:

Originally Posted by CarlGalgano

Pretty drastic way to resolve the issue, and certainly a PITB. Glad it worked for you though.

Annoyingly enough, this time the wipe even got rid of my call logs and home screen icons. I don't know why.

Posted by: CarlGalgano

i didnt realize a BES resync would even restore the call log. I just noticed you are from White Plains..... ah, my old stomping grounds. I grew up in Sleepy Hollow.

Posted by: 13iGP

try pulling out sim card too. I used to get Berry chat / SMS alerts on even though i read them already.
That did the trick for me.

Posted by: Drjones

This just happened to me with my new curve and I believe it happened to me with my 8700.

With the 8700, I think it was the voicemail icon was stuck on. Called AT&T & it was some provisioning thing on their end that they fixed. They also informed me that if you do not properly exit voicemail by pushing the "*" (star) key and hearing it tell you "goodbye," that can screw things up. Whether or not its true, I dunno.....that's just what they told me.

Anyhow, had the stuck missed call on my new Curve and I simply reinstalled the operating system and that cleared it.

Kind of a pain, but oh well......