vB Easy Archive - manuall wipe handheld

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manuall wipe handheld
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Posted by: krisvidic11

does anybody here know if there is a way to manually "wipe handheld." my pearl is really messed up...for some reason keys er and ty work as select buttons...so when i try going to general settings and selecting wipe handheld it asks to type the word blackberry once i get to the 'e' in blackberry it just accepts it and it says "handheld wipe has been cancelled." i don't even get a chance to type the whole word...so is there any other way of doing this???????

thanks

Posted by: perfectlyfailing

Thats the only way i know of doing it. My suggestion is pull the battery out of the phone, leave it out for like 30 seconds. Put it back, try again.

Posted by: aarononfire

plug it into the bb desktop and do a restore (not as in restoring your contacts and stuff just the blackberry stuff)?
i know you could do this with 7130's so im assuming you can with the pearl

Posted by: david9962000

It's under security,press menu in general settings then wipe handle.

Posted by: CarlGalgano

Quote:

Originally Posted by david9962000

It's under security,press menu in general settings then wipe handle.

The OP knows this... if you read his/her post. He is having problems typing the word "blackberry" to confirm the wipe.

To the OP, sounds like you have a hardware issue of some sort. Did your BB get wet? If it is on a BES server, it can be wiped remotely via the BES administrator. I dont use BIS so I dont know if there is a similar functionality there.

Also, try password protecting your BB. Then enter the password 10 times incorrectly, that will wipe your BB as well.

Posted by: lunchboxfett

If you have the javaloader on your machine you can use a command line and type in javaloader -usb wipe

It has been a while but I belive that is the right way. You can get the javaloader from the simulator package or a simple google search.

Posted by: kellydcarter

See http://www.blackberryfaq.com/index....ing_Jl_Cmder%3F.