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how to call forward on my v3xx (keep getting error message)

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Posted by: aneftp

Did ATT/Cingular lock down this feature on my V3xx

I went to menu, settings, call forward

I chose the Voice Call setting, and than chose "forward all calls" and than chose my alternate number (my Tmobile number)

But it gives me an error message ("request not successful") and will not let me choose this option and reverts back to the standard voicemail number: 443-280-3091

Why is this happening?

On my Tmobile Blackberry, I can forward all my calls to any number without problems.



Posted by: macizcool

The AT&T/Cingular Motorolas are weird about call forwarding. I am assuming it's an error with them locking other things out.

The only way to get call forwarding the way you want is to use the call forwarding codes.

For forwarding all calls, it's *21*[10-digit number]# then send. ##21# cancels. If you do this frequently, you can put the codes in your address book. Which is actually much easier than using the menus (I have 3 cell phones, so I am forwarding a lot).



Posted by: aneftp

Quote:
Originally Posted by macizcool
The AT&T/Cingular Motorolas are weird about call forwarding. I am assuming it's an error with them locking other things out.

The only way to get call forwarding the way you want is to use the call forwarding codes.

For forwarding all calls, it's *21*[10-digit number]# then send. ##21# cancels. If you do this frequently, you can put the codes in your address book. Which is actually much easier than using the menus (I have 3 cell phones, so I am forwarding a lot).



Thanks, I was going to assume it was a att/motorola thing because my blackberry curve 8320, I can forward calls easily.

I will try your method. It's very simple and something I can live with. I travel overseas from time to time and I know I want to redirect calls to my UMA tmobile phone.



Posted by: efparri

Quote:
Originally Posted by aneftp
Did ATT/Cingular lock down this feature on my V3xx

I went to menu, settings, call forward

I chose the Voice Call setting, and than chose "forward all calls" and than chose my alternate number (my Tmobile number)

But it gives me an error message ("request not successful") and will not let me choose this option and reverts back to the standard voicemail number: 443-280-3091

Why is this happening?

On my Tmobile Blackberry, I can forward all my calls to any number without problems.



Use the international format "+14432803091." The forwarding has to work whereever your phone is located.



Posted by: aneftp

Quote:
Originally Posted by efparri
Use the international format "+14432803091." The forwarding has to work whereever your phone is located.


I did that first and it gave me the error message.

I followed the other method and it works fine for me. I can live with that.



Posted by: Lisa-Adam

You can check other Sim if same problem here thats mobile problem if there is no problem then Sim problem and check it to your office.





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