Bell Getting NEW World Phone : Sasmung Ace

Originally Posted by dirtyjeffer

i remember when bell first launched the "world phone" (8830), we were quite excited about it...until people were storming back into the store when they returned from their trip complaining how they didn't work...CS was useless, the customers were angry, and we didn't have any way to resolve it...i don't know if it still an issue, although i heard Telus was going through the same thing...my friend who works at Rogers was trying to resign a large corporate account, but Telus undercut the offer and gave away the farm to get them 8830's and touted their world service...they never had any problems with Rogers, but Telus was going to be less expensive, so the client signed about 95% of the lines with them...about 2 weeks later, they went to the Bahamas (or somewhere down south where they frequently go and were told it was going to work) and sure enough, the phones didn't work down there...the client returned, met with my friend, and moved everything back to Rogers...it actually turned out quite well as they now counted as activations...the customer also paid about $40,000 in cancellation fees with Telus to move back to Rogers...lesson learned.

Originally Posted by Cap41

i've used my 8830 in the dominican Repbulic..with no problems...also i do not have a sim card..

Originally Posted by Sammy740

Were the accounts setup properly with proper SIM card #s and activated. =/

Originally Posted by munna71

well... you can to call in CS 7 days in advance and tell them that you are going overseas ..and it will work..

Originally Posted by munna71

well... you can to call in CS 7 days in advance and tell them that you are going overseas ..and it will work..