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Must have been my day

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Posted by: 6820 tx

I went in to the apple store to exchange my 8gb for a another one (it had a defect) got home to unlock it and lo and behold it was a 16gb (no additional charge) by the way they didn't even turn my old phone on. She just asks me what was wrong and gave me a NEW one. I saw her unwrap the plastic and everything!! whew!!! receipt even says 8gb for 16gb and (100) in parenthesis. I guess that means credit.


Posted by: Rodville

Nice. Can I loan you mine to go exchange.


Posted by: mike772

Luckkkkkky


Posted by: hyoctane

So you post about the flop on a public forum? I don't think that's too swift... Not to mention unethical.


Posted by: JBoogie

Every time something good happens to someone there is always a gloomy guss around to try to bring down your high..

U lucked up nicely!! Wanna pick some lotto numbers for me?


Posted by: CyniKal.Mindset

the receipt says it was swapped for a 16gb...so its not a flop...perhaps they were out of 8gb or whatever...


Posted by: hyoctane

Quote:
Originally Posted by JBoogie
Every time something good happens to someone there is always a gloomy guss around to try to bring down your high..

U lucked up nicely!! Wanna pick some lotto numbers for me?


Say you were at a local store... You go to purchase your items and give the cashier your money. S/he counts it, and gives you your change -- only s/he short-changed you by $100. Would you say "oh well, they messed up, lucky them."

Turn the tables and it doesn't sound too appealing anymore, huh?


Posted by: 2saints

Quote:
Originally Posted by hyoctane
So you post about the flop on a public forum? I don't think that's too swift... Not to mention unethical.



Give me a break, if it happened to you, you would be doing the same thing. The OP didn't do anything unethical.


Posted by: 2saints

Quote:
Originally Posted by hyoctane
Say you were at a local store... You go to purchase your items and give the cashier your money. S/he counts it, and gives you your change -- only s/he short-changed you by $100. Would you say "oh well, they messed up, lucky them."

Turn the tables and it doesn't sound too appealing anymore, huh?



It's reflected on the receipt, get over yourself.


Posted by: payroll

Yeah if it says (100) on it that means she took $100 off the iPhone, it doesnt just do that automatically. But your lucky


Posted by: canadian studen

Congrats, i know i would be jumping for joy also.


Posted by: Petey07

Quote:
Originally Posted by 6820 tx
I went in to the apple store to exchange my 8gb for a another one (it had a defect) got home to unlock it and lo and behold it was a 16gb (no additional charge) by the way they didn't even turn my old phone on. She just asks me what was wrong and gave me a NEW one. I saw her unwrap the plastic and everything!! whew!!! receipt even says 8gb for 16gb and (100) in parenthesis. I guess that means credit.

do they check to see if you have an active account with your sim card?


Posted by: nfl46

Nice!! ARG, I'm jealous. I'mma try the same thing, lol! J/K.


Posted by: ataq

nice deal,
the thing is... they gave you the 16g on purpose. looks like the gave you 100 credit which is the difference between the 8 and the 16. still a great score!!


Posted by: JBoogie

Quote:
Originally Posted by hyoctane
Say you were at a local store... You go to purchase your items and give the cashier your money. S/he counts it, and gives you your change -- only s/he short-changed you by $100. Would you say "oh well, they messed up, lucky them."

Turn the tables and it doesn't sound too appealing anymore, huh?


The problem with your scenario is that i "always" count my change. The guy lucked up and got a free upgrade. Just be happy for him and quit being a hater..


Posted by: KDarling

Wonder if this is related to the reported shortage of phones at stores?

If so, perhaps the policy is to swap 16's for 8's if that's all they have in stock...

But more likely, that store just had extra money in its discretionary fund.


Posted by: XanderMac

I imagine they were out of 8gig phones, they obviously knew what they were doing as evidenced by the receipt. Nice one man, right place right time.


Posted by: amkls704

Why does there always have to be 1 person that has to ruin something good just because it wasn't them. Apple obviously knew they were giving him a 16g since it's on his receipt. If it was a mistake and she thought she rang up an 8g, it would say 8g on the receipt and odds are, then it would be an issue of someone putting the wrong phone in the wrong box, and honestly - that's wouldn't have been his fault either.

To the OP: Nice! I've been debating driving to Chicago to exchange mine. Seeing as it's just a backup phone for me, it's not a big deal - but the battery won't hold a charge worth crap and when I called the downtown Chicago store, they said they hardly ever have 4g iPhones in stock (which is what I have), and that they would just swap it for an 8g.

To me - it wouldn't make the slightest difference since it's a backup phone only, and considering the fact that I've never even come close to filling my 4g.

But in your situation - that's AWESOME! Now go buy me a powerball ticket. haha


Posted by: Cuthroat

Quote:
Originally Posted by JBoogie
Every time something good happens to someone there is always a gloomy guss around to try to bring down your high..

U lucked up nicely!! Wanna pick some lotto numbers for me?


Hey I hear Ya!!!!


Posted by: 6820 tx

Quote:
Originally Posted by Petey07
do they check to see if you have an active account with your sim card?



Yes they did ask. I told them my sim was in a back up phone that I did not have on me. She then tried to send me to the genious bar. I told her all i need is the phone and that nothing was wrong with my sim. She then went on to say if the phone still does't work then it must me the sim....I told her i understood and again only needed the phone.


Posted by: the.rebot

cheers! By posting here I am trying to get your good luck to rub off on me!


Posted by: odnerd

Quote:
Originally Posted by hyoctane
Say you were at a local store... You go to purchase your items and give the cashier your money. S/he counts it, and gives you your change -- only s/he short-changed you by $100. Would you say "oh well, they messed up, lucky them."

Turn the tables and it doesn't sound too appealing anymore, huh?


The difference with that is that $100 to an average person can be considered alot of money. $100 to Apple would be like if I dropped a penny on the ground at the drive through and didn't bother to open my door and pick it up.

To many times, a big company screws over the little person and that person is SOL. I look at situations like this as "The Man" paying back for their mistakes...

Even more so, in his case Apple knew that he was getting the 16gb one and if you read the OP instead of just being pissed that it wasn't you, than you would know that...


Posted by: iPhone84

Quote:
Originally Posted by hyoctane
So you post about the flop on a public forum? I don't think that's too swift... Not to mention unethical.

GO AWAY!


Posted by: brealmp3

Well i have to go by the store tommorow for camera issuses so we'll see what happens!!!


Posted by: Aiku1337

Quote:
Originally Posted by hyoctane
So you post about the flop on a public forum? I don't think that's too swift... Not to mention unethical.

Somebody call the waaaaahmbulance.

It's not like he tried to trick her into getting a free upgrade. THAT would be unethical. He just happened to be at the right place at the right time.

I could see if this happened at some mom and pop store and ended up getting $100 of free items, but this is a large multinational company. As others have said, its just a drop in the bucket. A very very large bucket. If anything they'll write that off.


Posted by: nvisi0n

Quote:
Originally Posted by hyoctane
So you post about the flop on a public forum? I don't think that's too swift... Not to mention unethical.


I hate parade rainers like you.


Posted by: hyoctane

Wow, I didn't expect to get flamed like that... I honestly am happy with my iPhone and if someone got an upgrade, rock on. I was just saying if it were me, I would have asked if it was correct in the midst of the checkout... No worries though as it seems like everyone hates me for my honesty now. I wasn't trying to piss on anyone's parade.


Posted by: xbox360gamer

Quote:
Originally Posted by hyoctane
So you post about the flop on a public forum? I don't think that's too swift... Not to mention unethical.


oh boy, here we go again. the ethical police out in full force.

I love how you type of people always pop out of the woodworks when situations like this happen. funny thing is that I have a feeling that if the tables were turned and this happened to you, what would you do? take it back and tell them they made a mistake?

now why do I have a feeling that would never happen? LOL

Quote:
Originally Posted by hyoctane
I wasn't trying to piss on anyone's parade.


well, you already did so get over it.


Posted by: cabinets

Quote:
Originally Posted by hyoctane
Wow, I didn't expect to get flamed like that... I honestly am happy with my iPhone and if someone got an upgrade, rock on. I was just saying if it were me, I would have asked if it was correct in the midst of the checkout... No worries though as it seems like everyone hates me for my honesty now. I wasn't trying to piss on anyone's parade.



For what it's worth, I'm with you. As someone in their 40's, I get it. It makes no difference the size of the company, right is right and wrong is wrong. I guaranty most of the posters are children.


Posted by: Phreakish

Quote:
Originally Posted by cabinets
For what it's worth, I'm with you. As someone in their 40's, I get it. It makes no difference the size of the company, right is right and wrong is wrong. I guaranty most of the posters are children.

I expect someone of your age to have better reading comprehension skills.
OP didn't cheat his way to a 16gb nor was the swap a mistake.
He was given a 16gb with full intention of the Apple employee, hence his receipt.


Posted by: cabinets

Quote:
Originally Posted by Phreakish
I expect someone of your age to have better reading comprehension skills.
OP didn't cheat his way to a 16gb nor was the swap a mistake.
He was given a 16gb with full intention of the Apple employee, hence his receipt.


If his intentions were noble, he wouldn't have couched it using the terms he used. Had he been ethical, a simple question to the employee at Apple would have sufficed. If they said it was an inventory issue, then he was lucky. If the employee made a mistake, he/she is probably out of a job.

I would expect even the most juvenile of delinquents to understand this concept.


Posted by: 6820 tx

Quote:
Originally Posted by cabinets
If his intentions were noble, he wouldn't have couched it using the terms he used. Had he been ethical, a simple question to the employee at Apple would have sufficed. If they said it was an inventory issue, then he was lucky. If the employee made a mistake, he/she is probably out of a job.

I would expect even the most juvenile of delinquents to understand this concept.



I am the OP and my intent was to swap and 8gb for an 8gb. I am a very honest person. as my post reads "when I got home" i noticed it was a 16 gb. I am not going to drive 50 miles to let them know they made a mistake. Even if i could call the apple store, they never answer the friggin phone. hence it must have been my day. how dare you call me unethical....


Posted by: hyoctane

Well no problem then... This post got waaaay off topic and starred turning into a flame war. I simply thought you were almost bragging at the fact that you got an upgrade at the fault of someone else which doesn't seem to be the case. Peoples opinions vary and that's where the flames were coming from. Water under the bridge... Let's move on to what this forum is really about.


Posted by: 2saints

Has anyone stopped to think you guys are calling the "genius" at the Apple store an idiot. It's most likely they were out of the 8GB and they gave him a free upgrade to the 16GB model. It's reflected on the receipt, c'mon folks.

Ethical, juvenile? Give me a break, OP got a free upgrade and that's the end.


Posted by: brealmp3

so I just got mine swapped and they put me back in an 8 gig model. No complaints here.


Posted by: Aiku1337

Edit: nevermind. I'm stupidly just continuing this flame war even after hyoctane has already made amends.


Posted by: Aiku1337

Quote:
Originally Posted by cabinets
For what it's worth, I'm with you. As someone in their 40's, I get it. It makes no difference the size of the company, right is right and wrong is wrong. I guaranty most of the posters are children.

You should rethink your argument. Age does not equal ethical. If that were the case then we wouldn't exactly have such stringent accounting practices for publicly held companies. Do you remember Enron?


Posted by: 2saints

Quote:
Originally Posted by Aiku1337
You should rethink your argument. Age does not equal ethical. If that were the case then we wouldn't exactly have such stringent accounting practices for publicly held companies. Do you remember Enron?



Public held companies, LMAO. Try Congress.


Posted by: rockyjr

Everyone handles 'gift horses' in their own way. If it were me, yeah, I would have called the store and made sure things were right, but that's just me! If I am at a register and I see something ring up for less than the cost I tell the clerk. If s/he chooses to change the price, fine, if not, lucky me. I would do the same for being charged too much. For me, it has nothing to do with the size of the corporation or if it was a dumb mistake.

In this case, it would have been good for the clerk to say, "We are out of 8 gb models, so you are getting a credit toward a 16 gb upgrade." Or, "Our records indicate you paid more for this phone and didn't receive your 100 cash back. I can issue you a 100 dollar credit and put it toward a 16 gb phone." or any other adequate explanation to show that it was not an error on their part but the store's intention without an additional cost to the customer.

Definitely, it would have been helpful for the clerk to clarify what was done. But, since she didn't, that's where this ethical war has come into play. And that's where the rubber meets the road--how does one handle this type of situation and does it go the same both ways? (Meaning, if original OP had gotten a 4 gb and a credit back for the difference on his credit card without being told, would he call the store and go back and get an 8 gb like he originally had?)

IMO, that's what's really at battle here--and that's not why this thread was started. It was just so the OP could mention his windfall and share his experience at the Apple store. He didn't ask to be disected about how he handled it.


Posted by: cabinets

Quote:
Originally Posted by Aiku1337
You should rethink your argument. Age does not equal ethical. If that were the case then we wouldn't exactly have such stringent accounting practices for publicly held companies. Do you remember Enron?



Just a scientific wild *** guess...but my opinion is with age comes responsibility. Most people have heard of Enron, but if you question them on specifics, they would have no idea what transpired. But whatever, let them "get lucky", someone possibly lose their job, and the cost pass on to us.


Posted by: Aiku1337

Quote:
Originally Posted by rockyjr
Everyone handles 'gift horses' in their own way. If it were me, yeah, I would have called the store and made sure things were right, but that's just me! If I am at a register and I see something ring up for less than the cost I tell the clerk. If s/he chooses to change the price, fine, if not, lucky me. I would do the same for being charged too much. For me, it has nothing to do with the size of the corporation or if it was a dumb mistake.

In this case, it would have been good for the clerk to say, "We are out of 8 gb models, so you are getting a credit toward a 16 gb upgrade." Or, "Our records indicate you paid more for this phone and didn't receive your 100 cash back. I can issue you a 100 dollar credit and put it toward a 16 gb phone." or any other adequate explanation to show that it was not an error on their part but the store's intention without an additional cost to the customer.

Definitely, it would have been helpful for the clerk to clarify what was done. But, since she didn't, that's where this ethical war has come into play. And that's where the rubber meets the road--how does one handle this type of situation and does it go the same both ways? (Meaning, if original OP had gotten a 4 gb and a credit back for the difference on his credit card without being told, would he call the store and go back and get an 8 gb like he originally had?)

IMO, that's what's really at battle here--and that's not why this thread was started. It was just so the OP could mention his windfall and share his experience at the Apple store. He didn't ask to be disected about how he handled it.


You're right. Not only would the OP feel more ethically in the right if the clerk had explained the situation, it would have done wonders for Apple's customer service reputation. It would be saying "Look, we don't have any more 8 gigs but here's a free upgrade".

Then again. Maybe they don't want this to look like anyone can just go in and get a free upgrade. Like its some kind of unofficial policy. Maybe that's just how the store manager is running his store.

There are so many unknowns here.

In any case. You're not supposed to look a gift horse in the mouth, right?


Posted by: rockyjr

Quote:
Originally Posted by Aiku1337
There are so many unknowns here.

In any case. You're not supposed to look a gift horse in the mouth, right?


Yep, lots of unknowns! (I doubt my store here would do anything like that on purpose. ha ha) And no, you're not 'suppose' to look a "gift horse" in the mouth, but that and ethics probably don't go hand in hand.


Posted by: Aiku1337

Quote:
Originally Posted by cabinets
Just a scientific wild *** guess...but my opinion is with age comes responsibility. Most people have heard of Enron, but if you question them on specifics, they would have no idea what transpired. But whatever, let them "get lucky", someone possibly lose their job, and the cost pass on to us.

Look, the only thing I took offense to is the fact that you're basically saying that "kids" (whatever your definition of a kid is) are unethical. Obviously by stating your age you're separating yourself from the "kids" group. You're supporting that argument by placing yourself in the OP's situation saying that you would return the phone. Ok, cool.

All I'm saying that you shouldn't make blanket statements like that. I used the Enron argument to illustrate that being older does not necessarily make you more ethical. Maybe as loveanh mentioned, Congress would be a better example. How many people take "campaign contributions" from special interest groups. It's legal, but not really ethical. It's a conflict of interest.

Now you're trying to say that it is irresponsible of him to not return the iPhone because someone might get fired over it? Lets say she does get fired. Is it really our responsibility to keep her employed? This is a retail job. Most of the people at the Apple stores are kids. They can go next door and work at the Gap.

Seriously though she's not going to get fired over this. It's an easy mistake to make and in my experience those stores get busy. It might have been easy to overlook the fact that she was giving him a 16 and not an 8. I could see her getting fired if she did it multiple times. That would just mean that not cut out for the job. She'll get fired, and find something that suits her. It's called a learning experience.

Lets say Apple did pass on the cost to us. We know they want to sell 10 million iPhones by the year's end. Lets say Apple makes $100 off of every iPhone, with the profit sharing between AT&T and Apple I'd say that's a pretty reasonable estimate, maybe even conservative. Lets say they've only sold 1 million so far, again being conservative. $100 times 1 million is 100 million dollars. Even if this incident happened 1000 times the loss would still be negligible. I don't forsee Apple raising their prices, their stocks plummeting, or employees getting laid off because of this.

Obviously this argument is only true for such a large company. If it were a coffee cart at the mall where their profits are in the $100s per day (if that?) getting a $100 "upgrade" would make a huge difference to the owner. But we are talking about Apple here, a large multinational corporation with profits in the billions; not Sam's Koffee Kart.

It is noble of you that you would return the phone and point out the mistake even after you got home and noticed the difference. We need more people like you in this world. I truly believe you are a good person and I'm not trying to call you an idiot for your beliefs.

I am saying that to me its not a logical decision. Especially after considering the situation. I wouldn't really feel any better about "doing the right thing" since my effort would largely go unnoticed. Sure, maybe the girl, or store manager would say "hey thanks", but it wouldn't be the same appreciation I would receive if I had returned some money or pointed out a mistake to a mom and pop store.


Posted by: cabinets

So you're saying "taking" money/merchandise from a large company makes it ok, just not a small co.? What is your benchmark for this in revenue. I own a small business that generates about 6 million annually. Is it ok if one of my employees makes a mistake and the recipient of that mistake keeps their "good fortune"? Also, at most if not all banks(and many businesses), when there is a shortage at the end of the day, the employee is either fired or has to reimburse the dollars lost. I've seen that take place several times in the past few years with my bank. Also, my hunch is Apple might have given the 16gb due to no inventory(though they sent me home empty handed to wait on new refurbs for a swap). All I'm saying is there is no excuse to at least call when he got home. They may have said keep it. They may not have. Wouldn't you like to do what's right?

It's about character. Doing the right thing when no one is looking...


Posted by: nadimukani

you know what.............................................. .................................................. .................................................. .................................................. .................................................. .................................................. .................................................. .................................................. .................................................. .................................................. .................................................. .................................................. .................................................. .................................................. .................................................. .................................................. .................................................. .................................................. .................................................. .................................................. .................................................. .................................................. .................................................. ..........NOBODY CARES!!!


Posted by: Phreakish

Quote:
Originally Posted by cabinets
Just a scientific wild *** guess...but my opinion is with age comes responsibility. Most people have heard of Enron, but if you question them on specifics, they would have no idea what transpired. But whatever, let them "get lucky", someone possibly lose their job, and the cost pass on to us.

For someone your age you really aren't too bright.

I understand your argument and I agree with it; the size of the company doesn't make it more or less ethical to, as you've put it, "take money from them".
However, this case has absolutely nothing to do with that ideology.
The sheer fact that the OP's receipt reflects a credit towards the 16GB swap proves the direct intention of this transaction.
People make mistakes by pressing the wrong key, typing the wrong code, etc.
Giving out a more expensive device and giving credit towards the price difference is a mistake that's impossible to make. It takes effort.

If people only read the posts they were replying to, we wouldn't have these idiotic discussions.


Posted by: cabinets

Quote:
Originally Posted by Phreakish
For someone your age you really aren't too bright.

I understand your argument and I agree with it; the size of the company doesn't make it more or less ethical to, as you've put it, "take money from them".
However, this case has absolutely nothing to do with that ideology.
The sheer fact that the OP's receipt reflects a credit towards the 16GB swap proves the direct intention of this transaction.
People make mistakes by pressing the wrong key, typing the wrong code, etc.
Giving out a more expensive device and giving credit towards the price difference is a mistake that's impossible to make. It takes effort.

If people only read the posts they were replying to, we wouldn't have these idiotic discussions.


This has everything to do with that ideology. He even stated he didn't want to call to verify no mistake was made. And perhaps you are right... I ain't too bright. But that's beside the point.


Posted by: Aiku1337

Quote:
Originally Posted by cabinets
So you're saying "taking" money/merchandise from a large company makes it ok, just not a small co.? What is your benchmark for this in revenue. I own a small business that generates about 6 million annually. Is it ok if one of my employees makes a mistake and the recipient of that mistake keeps their "good fortune"? Also, at most if not all banks(and many businesses), when there is a shortage at the end of the day, the employee is either fired or has to reimburse the dollars lost. I've seen that take place several times in the past few years with my bank. Also, my hunch is Apple might have given the 16gb due to no inventory(though they sent me home empty handed to wait on new refurbs for a swap). All I'm saying is there is no excuse to at least call when he got home. They may have said keep it. They may not have. Wouldn't you like to do what's right?

It's about character. Doing the right thing when no one is looking...


We're just going to have to agree to disagree. Your feelings are characterized by the fact that you own a business. As a business owner you want to maximize your profits by minimizing shortages. However, there is a reason why the government allows you to write off capital losses. Mistakes will occur. It's just one of the costs of doing business. You could try to implement a more stringent policy to eliminate these mistakes, but the cost of implementation would probably be more than just allowing these things to happen.

Doing the right thing when nobody is looking? What is "right" in this case? If nobody notices anything and there are no repercussions, then how is there a "wrong"? Apple could easily track this guy down, but they probably don't care to. If they don't care, and he doesn't care, what does it matter?

You're trying to argue ethics, responsibility or character (I don't know, you keep changing what you're arguing). Your arguments are simply black and white. There's right and there's wrong. I don't know if there's a word that I'm trying to argue, but it would boil down to practicality. Try to think about it from the perspective of someone who is busy. Maybe they can't make it down to the mall for various reasons (distance, no time, etc). Maybe a week later he goes in and points out the mistake. By then the 16gig phone is showing some wear. Maybe he dropped it once of his keys scratched it up on accident. He goes into the store and they take it back and give him a brand new 8 gig. He has to go home and activate it, and configure it just the way he likes it.

Lets take a look at how much time this has wasted.

1. Apple has to send the phone back to their refurbishing facility.

2. Apple has to refurbish that 16 gig phone. It's scratched up so they have to throw away the cover and put on a new one. That takes some technician time to do.

3. Apple has to send that phone back to some retail store.

4. The buyer would have to reconfigure his phone.

5. During the iTunes/AT&T activation there is some risk. we all know technology doesn't always work the way it should. What if for some reason his phone number can't be ported to the new one. That's a call to AT&T to fix it. More time wasted on the part of the buyer and time wasted on AT&T.

Did that save them $100? Did that $100 MATTER? That's my point. Does any of this REALLY MATTER? No. It doesn't. So maybe from your perspective it makes YOU a "better" person by returning it, at least in a black and white world. However we live in a world where there are shades of grey and if sit down to think about it what this guy did isn't hurting a darn thing.

PS. You can't compare banking to retail. A teller's SOLE function is to take and dispense money. If they can't do that then of course they are going to be fired. Retail is a different story.


Posted by: Petey07

why are people making an argument about this topic? gosh.


Posted by: cabinets

PS. You can't compare banking to retail. A teller's SOLE function is to take and dispense money. If they can't do that then of course they are going to be fired. Retail is a different story


Not true at all. It's ALL business. The goal of a bank or Apple or any venture is to make money. The bank doesn't exist to take and dispense money. It's there to make money by creating loans among many other ways. At the end of the day, I want to be remembered for making good choices and hopefully not harming anyone. That includes companies which are made up of individuals. Some people can justify anything. "It's only a few dollars. It'll cost more to correct. No one will ever miss it. It's a huge corporation...." That thinking is wrong. Just my feeble opinion. I'll back out now. It is enjoyable discussing ethics, though. But I'll leave it to others. (I suspect I'm quite alone in my views)


Posted by: XM_Chill

Quote:
Originally Posted by hyoctane
So you post about the flop on a public forum? I don't think that's too swift... Not to mention unethical.

Are you the ethical police? Dont worry about it.


Posted by: elijah311

Confucious say: Fwee upgwade vedy common.


Posted by: stivo1982

this got way out of hand and everyone is making valid points, but the fact is the receipt did show the exchange being legit, i am pretty sure that the sales person knew exactly what they were doing, and to call and ask or even go back in and ask would be waisting everybodies time, and then OP would end up getting smashed by the sales person in stupid customer sections of hofo because he drove fifty miles because he couldn't read a simple receipt, i am just saying this whole arguement got way out of hand, and the people talking about ethics and saying they would have called or what not are actually challenging the sales persons intelligence....ever stop and think they knew what they were doing and really doesn't feel like getting bothered with stupid moral questions.


Posted by: ItalianBoston

Same exact thing happened to me when I brought back my 4GB for problems. The guy gave me a brand new 8GB. I even said to him, "you know your giving me a 8GB right?"
He said "shh, yes I know "


Posted by: kristmcclellan

I have been having tons of problems with my 8 gb and they just upgraded me to 16 gb.


Posted by: usrbin

oh no, another 8gb to 16gb, has this board gone mad, who are all these unethical people


Posted by: kristmcclellan

I paid the $100 and now I wait for its arrival.


Posted by: odnerd

so they didn't upgrade you. You upgraded yourself...


Posted by: kristmcclellan

well they gave me the opportunity to give them my used phone for their brand new one and I only pay the difference. Plus they pay overnight shipping.




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