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Blackberry Curve Data Plan?

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Posted by: SES710aXEON

Okay i have a friend that already owned a blackberry curve and all she did was get a FREE phone with AT&T w/ a plan and add MediaNet Unlimited & Messaging Unlimited. and she put her sim card into her blackberry and everything worked fine. we had some problems recieving text messagings so i called AT&T CS for her and they reset her messaging package.[they didnt know she was using her blackberry]. and it worked fine again,today she wasnt receiving her messages,well she would resieve them but they would dissapper? so i called AT&T and told them she was using a Blackberry and i gave them the IMEi number and they told me that she cannot have the MEdiaNet Unlimited with her blackberry because its a PDA. i understand that. and the AT&T rep said that she could not fix her text messages because of this? is this correct she must add a blackberry data plan?



Posted by: vw2424

I dunno about the plans part, but the receiving the messages and then the messages disappearing sounds like a low memory issue rather than an AT&T issue. You may want check how much free memory the blackberry has.



Posted by: briareus

Make sure she's not storing photos and ringtones in the device memory (use a media card!). The BB will start to delete content if it is running low on space.



Posted by: ivwshane

That is the correct procedure for reps to go through.

If you don't need internet you can just add text plans to the bb.





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