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headset broke, any way to get another one from apple?

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Posted by: Chau

woudl they make me buy another one, or would they send me one for free, or can i jsut go to an iphone store?

anyone have this happen before?



Posted by: XM_Chill

my daughter dunked mine in the toilet. I have been living okay without it thus far but I have been wondering the same thing. I will probably have to buy another one.



Posted by: vietalogy

ummmmm telling us whats wrong with the phone would help.



Posted by: payroll

Back like two years ago, my iPod headphones stopped working and it was within the 1 year warranty. I called them and they just shipped me a new pair, didn't even ask for the old pair back. I would give them a call and see what they say.



Posted by: free_gas

Quote:
Originally Posted by vietalogy
ummmmm telling us whats wrong with the phone would help.



No no... nothing is wrong with the OP's Handset, it is the Headset that is garbage... My headset did not last more than a week. If you go to an apple store they will just give you a new one, and throw your old ones in the garbage, they know that those things are worth $0.75 in materials...

yea $29.99, good luck getting that from me...



Posted by: mike772

Just go to an Apple store with your old set and they will replace them if they have stock (the usually do) Make sure you get the iPhone one with the mic/button

Better yet go to http://www.v-moda.com/ and buy a set of Vibe Duos, my fav for the iPhone!



Posted by: XM_Chill

Quote:
Originally Posted by payroll
Back like two years ago, my iPod headphones stopped working and it was within the 1 year warranty. I called them and they just shipped me a new pair, didn't even ask for the old pair back. I would give them a call and see what they say.

Hmm, maybe I will try that myself. I would think they would tell you to go to a local store though.



Posted by: machado1766

Quote:
Originally Posted by mike772
Just go to an Apple store with your old set and they will replace them if they have stock (the usually do) Make sure you get the iPhone one with the mic/button

Would att replace them or would I HAVE TO up to an apple store?



Posted by: Haas_Dave

Quote:
Originally Posted by machado1766
Would att replace them or would I HAVE TO up to an apple store?
AT&T won't do anything but tell you this: call Apple Care or go to an Apple Store.

This thread reminds me to go up to my Apple Store to replace mine soon...



Posted by: Aiku1337

Wait, are we talking about the bluetooth headset or the headphones/microphone that come with the iPhone?

My girlfriend had her headphones wires kinda get exposed near the microphone. We went to an Apple store and the guy there said he wouldn't replace it. According to him they normally get a pair from an open box, and they didn't have any.

Then we went to another Apple store and they immediately just took a brand new package from off the shelf, opened it and gave it to her for free. This new pair even came with a one year warranty!

So I guess it depends on who you talk to.



Posted by: ramnj

I just had mine replaced at the Apple Store with no problems. Just make sure you go on the Apple site first and make an appointment.



Posted by: MCKINNIE

The adhesive that sticks the meshy cover to the earbud had worn away I guess, and it fell off and now the right side doesn't work. The only problem is the nearest apple store is 3 hours away from me. Could I call Apple and have them ship me a new pair? They are covered under the warranty correct?





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