vB Easy Archive - GoodLink installation issue

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GoodLink installation issue
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Posted by: Nishiology

Here is my issue, this is with regards to GoodLink Management Console. We have a server on which we have "GoodLink" and the "Blackberry enterprise manager" running. At the present moment, we had a HD failure, however the HD did not fail completely I was able to get the data off from the HD with regards to Goodlink and for the Blackberry app. I was able to setup the Blackberry Enterprise Server, it was able to get the data of all the users who have a Blackberry in our present environment and it is working at the present moment. However now when I install the "Good Management Console" required for GoodLink it installs fine, however there are two services that must be running in order for Good Management to run, they keep crashing and I get the following error message as well -

Thread soapmain (111304448) (soap_ssl_init) caught an unexpected structured exception type 0xc0000005. Stack backtrace follows: RtlQueryProcessHeapInformation +00565 bytesRtlQueryProcessDebugInformation +00259 bytes Heap32Next +00062 bytes

I looked all over however cannot find anything related to this error message, can someone help me or point me in the right direction.

Any suggestions will be helpful.

Nishi