vB Easy Archive - at&t coverage at WellStar Kennestone in Marietta horrible

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at&t coverage at WellStar Kennestone in Marietta horrible
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Posted by: MTS2000

recently got assigned to WellStar Kennestone Hospital in Marietta, the second busiest facility other than Grady in Georgia and to my dismay, my at&t service is poor in most of the green, purple and blue towers, even marginal on some of the open campus areas. My T-Mobile phone is much better except in the switch room (understandable) and full scale most elsewhere even on the lower levels.

Most of the folks I work with use Verizon as the hospital has a contract for cellular and paging. I have tried several handsets, my Nokias seem to be the best but still have almost no useable signal. I have called at&t and they have given me every excuse in the book. They refuse to open a trouble ticket or forward this major hole to engineering.

Other carriers including Metro PCS seem to work reliably indoors here (even Metro works in our switch room amazingly) but I guess at&t forgot about this area (even though it's right off I-75 near Marietta). Ideas on anyone to contact? at&t can't be this asleep at the wheel, seems like they would want to have superior coverage in a large faclity like this...