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1) Seller's name on ebay 2) What were you purchasing? 3) What happened to the item? (was the product defective? was it dead on arrival?) 4) What was his refund/return policy stated on the item's description? 5) What did you tell him and What did he do in the end regarding the issue? ** If you had multiple conversations with him/her, number them with i), ii), iii)... to break down the summary of each convo (see my post below). |
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