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Free phone switch

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Posted by: tmort

Currently on a bell contract, but buying a new phone. Wondering if anyone has any advice on dodging the $35 fee to switch phones.

Also if they aren't aware that you have a smartphone... is it possible to snake the cheap mobile browsing, or is it an entirely different protocol?

Thanks!



Posted by: clewis4u91

It's not $35. $35 is a one time activation fee, not an ESN swap fee. If you're buying a phone, it should be free. If you're swapping between devices, you can do it online for free (monthly plans only, not prepaid).



Posted by: tmort

Cool, thanks for the info. This applies even to buying a used phone, dont have to fork over for the new phone?

I must be thinking of rogers who I used to be with... they offered a 75$ loyalty credit when my contract ran out... but then $35 activation fee on a phone swap :0



Posted by: clewis4u91

Quote:
Originally Posted by tmort
Cool, thanks for the info. This applies even to buying a used phone, dont have to fork over for the new phone?

If you buy the phone from a Bell location, then you shouldn't need to pay anything. But if you don't buy it from Bell, you'll have to either do it online (which is free), or get it done at a Bell location for $15 (sometimes they waive the fee).



Posted by: jyeung

Wirelessly posted (HTC 6800 / TELUS P4000: Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 7.11))

For smartphone/regular PCS phone data, there's no way of sneaking past it Sorrư - they are aware of the phone you are using at all times.

- Jason



Posted by: e815guy

Isn't there a 35 dollar hardware upgrade fee? I know i paid it when i switched to my Touch last February.



Posted by: DRZsumo

I was just wondering about this also... I Have a $200 loyalty credit (what is the maximum credit bell offers?) but was informed I must pay the $35 hardware upgrade fee.
Thinking about a new touch or instinct.



Posted by: angekfire

Quote:
Originally Posted by e815guy
Isn't there a 35 dollar hardware upgrade fee? I know i paid it when i switched to my Touch last February.


When I upgraded to the Touch, I had to pay this as well, and I bought it outright for the $400. Some people charge it, some people don't. I believe bell reps have the ability to waive it if they want, but it is at their discretion.



Posted by: frankie5string

This may depend on if you did it at a dealer or a corp store.



Posted by: DRZsumo

I just got back from a Bell-Aliant dealer and the rep said i would have to pay the $35 fee I could not setup online... (this would be a upgrade phone deal)



Posted by: kav2001c

Quote:
Originally Posted by angekfire
When I upgraded to the Touch, I had to pay this as well, and I bought it outright for the $400. Some people charge it, some people don't. I believe bell reps have the ability to waive it if they want, but it is at their discretion.


They say only 25% of these fees should be waived (though I have no idea how close they track them)
I honestly have seen reps who never waive a fee and some reps who waive everything



Posted by: Sammy740

Quote:
Originally Posted by kav2001c
They say only 25% of these fees should be waived (though I have no idea how close they track them)
I honestly have seen reps who never waive a fee and some reps who waive everything

It's up to 50% for Connection Charges.

The fees you are talking about is a $20 activation fee on the next bill and a $15 in-store handset programming fee.



Posted by: kav2001c

Quote:
Originally Posted by Sammy740
It's up to 50% for Connection Charges.

The fees you are talking about is a $20 activation fee on the next bill and a $15 in-store handset programming fee.


Maybe I misread, I thought he was asking the $35 HUG fees

Anyhow
Act fees can be waived
Hug fees can be waived
Programming you can do yourself
ESN changes can be done yourself or through customer service



Posted by: Sammy740

Quote:
Originally Posted by kav2001c
Maybe I misread, I thought he was asking the $35 HUG fees

Anyhow
Act fees can be waived
Hug fees can be waived
Programming you can do yourself
ESN changes can be done yourself or through customer service

Not in store, only act fees.





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