vB Easy Archive - Hangs at 99% sending PICs

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Hangs at 99% sending PICs
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Posted by: Nat

Hey... When I send PICS on my 8100 here in Flushing NY everything goes fine when I finally get into the network which takes forever. It sends the picture fairly rapidly, hits 99% and just sits there. I see the picture received on my computer but the phone continues to sit there not giving any acknowledgement that the PIC was in fact sent. After 5 mins or so the phone alerts me and displays Error 25 C and asks me to try again.

It seems like the phone hardly ever sees the acknowledgement from the network that it has received the picture. Anybody else experiencing this?

By the way, Sprint Vison Internet service is nearly useless in my neighborhood. It takes 10 trys, sometimes more to access the Web and then when you get in it hangs up more often than not. I am hopeful that Sprint will improve this but I understand the system has been up since August and at $15/month I would expect better service than this. For the few things it provides it could at least work half as well as my old dialup service did!

I am not too keen on their phone service either. Both phones lose service for no reason, while they sit in a fixed position signals go from full scale to zero and drop out, what's the deal with Sprint? This garbage never happened to me with Verizon? The only good thing going for Sprint appears to be their nice people at customer service. I have been on Sprint for aboout 3 weeks now and the more I get familiar with it the more I think I should have stuck with Verizon.

Is this something specific to the NYC Queens, Flushing area?

Please email me at AxeClinton@AOL.com

Thanks--Nat

Posted by: Aurora

Someone posted a thread in the SPCS forum complaining about problems with Vision in NYC.

I only skimmed the thread but I did read the word upgrades throughout the thread at several points.

Posted by: tbakergobucks

I got c 1 and c2 errors 2 weeks ago and c25 last week in ohio with my 8100. I uploaded a picture around 7pm and it hung on 99.9 % for a few seconds then went through. I didn't think it was going to. Hopefully vision gets better.

Posted by: Nat

Well, I still have problems with signals going up and down terribly while the phone is in a fixed position but my access problems have been solved. I was on with a really nice young man at Sprint Tech Support and he new exactly what my problems was. I was accessing a server in the Bronx and Sprint did not anticipate the popularity of the Vision services, so the site was overloaded. He had me enter some service mode on the 8100 and enter a bunch of codes and it rerouted me to a less crowded server further away. I don't know if it will slow things down much, I doubt it, but now every time I bring call up the web it comes up, every time I send a PIC it gets sent. The difference is like night and day. It hung for about 30 seconds worst case once on sending a PIC and the other times three it worked fine. The difference is enourmess. I was planning on quitting Sprint this evening. Now if only we could get the signal to be more constant and reliable.

One thing about Sprint is their Customer Service is really nice. Had this NOT been the case I would have discontinued service and returned the phones the first week.

I hope Sprint understands the importance of being decent to their customers. So far it appears they do. I would feel guilty trashing them now. I just hope they beef up their infrastructure. I think the network should be more intelligent and dynamically reassign traffic when severs are too busy. This should be part of an auto routing system when things get busy. I am very surprised that this type of automatic routing is not part of the network. The phone compnay has done things like this for years.

--Nat

Posted by: Darktrail

I think Sprint may be growing faster than it can keep up.
It would be nice if they could just put up random towers when they needed too. But the fact is it takes several years for the tower to get approved, paid for, put up.
Everyone wants a great signal. No one wants a Cell tower in there backyard.

-DT