vB Easy Archive - Have you experienced PhotoDJ corrupting a photo file?

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Have you experienced PhotoDJ corrupting a photo file?
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Posted by: Marine57

I just used PhotoDJ for the first time today.

I took my photo of that 1929 Ford Model A and changed it to a sepia.
When I tried to view it from Vista File Manager (Explorer), it came back and said the file appeared to be corrupted.

Even so, the Sony Ericsson could read the file.

Anyway, the Vista's File Manager couldn't delete the file either, but the W760a could and did.
Nevertheless, Vista thinks the file is still there.

I was finally able to delete the phone's "Misc" folder it was in by using MyPhone explorer.

I reloaded the folder and went through the process again to see if the problem was repeatable in my specific phone.
The same thing happened - it is repeatable that once I altered the photo with Sony Ericsson's PhotoDJ application, the photo's file appears to have been corrupted.

Would anyone like to try this on their phone to see if you have the same problem with your W760a?

Posted by: Marine57

********** UPDATE **********

I received a return e-mail from Sony Ericsson support that said:

Dear James,
Thank you for contacting Sony Ericsson Online Support.
Please contact us at 1-866-766-9374 to check your warranty options and discuss a repair.

It seems that there is no contest regarding a problem with their PhotoDJ software. Everyone should probably check their phone for this same problem just in case. Here is the scenario that revealed this problem in my Sony Ericsson phone:
1. Change a photo to a "sepia" using the PhotoDJ routine in your phone and save the changes.
2. Go back and view the file to make sure the phone can read it. (Mine was able to read the file.)
3. With a USB cable, see if your computer can read the photo file. (My Vista file manager could see the file, but not view it.)
If not, and especially if it returns an error pop-up box saying:

- The file seems to be corrupt and can not be read -

Then report the problem to the Sony W760a Tech Support site at:
http://www.sonyericsson.com/cws/sup...60a?lc=en&cc=us