vB Easy Archive - HELP! SCP 5000 frozen startup screen

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HELP! SCP 5000 frozen startup screen
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Posted by: magurochan

Was sending a midi file last night, an error occured on the midi sender, the phone recycled its power and then froze up on the "SANYO SCP-5000 Dual" startup screen. Pressing buttons go nowhere. Have to remove the battery to turn it off. Anyone experience this? Anyway I can reset my frozen phone? Thanks.

Tario

Posted by: sirius1722

Oh no, not you too! I had the EXACT same thing happen to me on my SCP-6000. Downloading ringers, send error, restart phone, stuck on "SCP-6000" screen! I had to take it back to Sprint and because it was still within the year warranty, they replaced it the first time, then I did it again, they did it a second time. Then I got smart and traded it in for a 5150. For some reason the 5150 does not lock up. I had a send error and I thought it was going to freeze up again, then before I bashed my phone in with a sledge it rebooted and all was good!!

Posted by: magurochan

Brought it to Telus today and yes it's still under warranty. They will be replacing it for me. Too bad they don't have rhe 5150 here in Canada yet! Thanks for the reply!

Posted by: WLJ101

it took a month for me to replace a new one...

WLJ101

Posted by: magurochan

Telus told me 7-10 days.....

Posted by: WLJ101

they told me that it took two weeks....

after two week of waiting and I was using the old sanyo 4000... they told me it should took up to a month....

then... affter a 40 days.... they said that they lost my phone... then send me a new one....

WLJ101

Posted by: WLJ101

by the way... what is the latest version.... you can c mine from my info... is it the latest?

WLJ101

Posted by: sirius1722

They just looked @ my phone, saw it wasn't working and just gave me a new phone then and there....both times....

Posted by: sirius1722

then again....that was Sprint.....

Posted by: Derelict

SprintPCS can definately be GHETTO sometimes...i've had experiences like that, suprisingly I'm still with them...go figure

Posted by: WLJ101

try to not using other program until you finish uploading, understand??

Posted by: howiemandel

Telus mobility told me 4-8 weeks
due to repair taking place in Ontario.

Go figure