vB Easy Archive - PC detects cable, but not phone

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PC detects cable, but not phone
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Posted by: baillod

I have a 6400 and a new USB cable, and tried the FutureDial USB installers (both auto and manual). Nothing seems to get my modem detected. Windows always wants to install the ser2pl.sys driver (which is a PORT, not a MODEM) when I plug the cable in, whether or not the phone is connected to the other end of the cable. So I end up with "Prolific USB-to-serial port" showing in my Device Manager, but no modem, and neither the Sprint PCS Connection Manager software, nor Microsoft ActiveSync will detect my phone (Sprint PCS Connection Manager says "No PCS phone." Plugging the phone in to the end of the cable, turning it on, turning it off seems to have no effect whatsoever on the PC. When I tried manually updating the ser2pl.sys driver and replacing it with the sanyomdm2k driver, a box pops up saying that the sanyomdm2k driver doesn't match my hardware.
I've tried this on two PCs (one W2K and one XP), with my new phone (a 6400) and my old phone (a 6200), with the same results. I've even uninstalled the ser2pl driver and attempted to hack all traces of it out of my registry, but as far as I can see, of all the drivers provided with the FutureDial package, it's the only one my that W2K or XP will allow me to install for the cable. Could it be a bad cable that is causing the PC not to see the phone? Is there an INI file hack I can do here?
Thanks,
Brad

Posted by: tim.s

Sounds like a cable problem. I don't know why the computer is seeing the cable when nothing is connected to it - maybe shorted.

Posted by: baillod

I got it working--I hadn't set up the Sprint PCS Software Modem under Modems in Control Panel.
FYI, I am in NYC, and my connection speed is never faster than 70 Kbps, and is usually around 50 Kbps--about like a land line modem. (This is over the last several days, from two different locations--one in Brooklyn, one in Manhattan.)