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problem recently when e-mail pics to my phone...
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Posted by: DinoVelvet
i thought i saw someone post this same thread, but i just looked and couldn't fid it. i e-mailed about 10-15 wallpapers to my phone from my pc. then, last night, i went to send a few more and instead of getting a pix message i got a test message saying that i got a picture message and to see it i had to go to www.vzwpix.com/mlib/getpix/ from any pc. i tried to send the same picture about 3 more times and after receiving the same test message 2 more times it finally went through. then, i tried a different picture and i got the same test message so i gave up. i tried the same picture first thing this morning and got the same text message. i called tech support on my landline phone and explained my problem to her. she sent me a picture message from a test phone and i got it fine. then, i went to e-mail mine to myself again and it still didn't work at all. then, i tried the same thing, but this time typed a subject and body (i typed test for both) and it was sucessfully sent. i tried another one, with the woman still on the phone, and it was also received without a problem. everyone thought the problem was solved, including me. i just tried to send another one, with a title and body, and got the same text message error and then tried again with the same result. also, the lady in tech support said that adding a title and body would help it get sent succesfully...
sorry for the long post, but i wanted to include everything. like i said, i know this was mentioned before but i couldn't find it. has anyone that is e-mailing wallpaper to thier phone had this, or a similar problem? honestly, my experiences with tech support in the past has been far from acceptable and there are times when i know more than them. i think calling them back would be a waste of time, so does anyone know of any error i may have made? i know the file size of the pic doesn't matter, so other than that i am out of idea...
Posted by: DinoVelvet
forget it, i spoke to someone at data support. they said to dial *22899, which i did, and now it's fine. that also seemed to fix the white balance bug i had with the camera once in a while as well...
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