vB Easy Archive - Slider turns on, but then displays Computer -> Phone Icon.

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Slider turns on, but then displays Computer -> Phone Icon.
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Posted by: Micky

My friend has a slider and when he turns it on it tries to boot up, and suddenly displays a Computer icon and a phone icon, and an arrow pointing from the computer to the phone. Somtimes when he turns it on it displays 'dog.c'
anyone know wtf these errors mean?

Posted by: pgens

It would really help if the whole story was posted.

Many times errors like this happen when a Slider owner does not heed the warnings of others in the forums and uploads MP3s for ringers, not leaving at least 300k or so free on the phone. The computer-> phone icons stuff means someone was messing with a data cable somewhere... I doubt your friend just turned on the phone one day and found this.

Posted by: makden

Like any other Kyocera model, the Slider has problems with the memory. This problem is not necessary caused by the phone user though playing with flashing and interupting the process will cause the same problem. Very often this issue shows up temporarily and may go away like it came. The computer and phone icon show that the phone is in the Download Mode which is equal to the Service Required state of the phone. It is displayed on the LCD while the phone is downloading software from a PC and when the phone has memory problems of any kind. Not necessarilly it is a hardware problem but its one of the worst problems with Kyocera phones. Kyocera condiders this as a customer abuse and it puts the phone out of warranty. Sorry.

Posted by: AZO

Quote:

Originally posted by makden
Like any other Kyocera model, the Slider has problems with the memory. This problem is not necessary caused by the phone user though playing with flashing and interupting the process will cause the same problem. Very often this issue shows up temporarily and may go away like it came. The computer and phone icon show that the phone is in the Download Mode which is equal to the Service Required state of the phone. It is displayed on the LCD while the phone is downloading software from a PC and when the phone has memory problems of any kind. Not necessarilly it is a hardware problem but its one of the worst problems with Kyocera phones. Kyocera condiders this as a customer abuse and it puts the phone out of warranty. Sorry.

I just got my SE44 yesterday afternoon and I got this same "computer and phone" icon yesterday evening while manually entering about 65 non-T2T contacts (Alltel store didn't have cable to download contacts from my StatTAC 7868W). After entering the contacts the phone went into "searching" mode and wouldn't shut down/log off. I finally removed the battery (per the user manual) to clear the phone and tried again. After some time we finally got the phone to shut down. I thought maybe I had run the battery too far down so I put it on the charger overnight.

Today my wife and I were driving home and when I answered my phone both the speaker volumn and the speakerphone volumn were very low I couldn't adjust them up. When the call ended my phone went into "searching" mode again and wouldn't come out. My wife checked her same phone and it showed 3 bars of digital reception. She tried calling my phone and it went to voice mail rather than ring.

When the "computer and phone" icon appeared again I took the phone back and the manager declared it DOA and gave me a new phone. I'm charging the battery now and will try using it tomorrow. Hopefully everything will be okay because my wife's Slider has been flawless.

I guess I'm offering this because I sort of felt that the person who posted that the phone had to have been 'messed with' to get the dreaded "computer and phone" icon might have been a little quick to assume and to to let him/her know it might not be necessarily so. I don't understand if it's a memory problem either since I've not downloaded anything (games, ringtones, etc.) and I only entered 65 contacts when it's supposed to accept 200. I did change the Banner from ALLTEL to my name because my wife's phone is like mine and we wanted to be able to tell them apart when they're laying on the kitchen counter in the morning.

Again, this is probably an isolated issue because the overwhelming feedback on this phone is great, and based on my wife's phone, that's true. Here's hoping mine will be too.

Lynn

Posted by: inothome

Browse the following link and get the required software and try to flash the phone in the emergency mode. Sounds like you tried to flash the phone and it went bad. Usually that screen is only visible while transferring the flash file. Read the thread and it should help you out.
http://www.howardforums.com/showthr...threadid=366872

Posted by: pgens

Quote:

Originally posted by AZO
I guess I'm offering this because I sort of felt that the person who posted that the phone had to have been 'messed with' to get the dreaded "computer and phone" icon might have been a little quick to assume and to to let him/her know it might not be necessarily so.

Thanks Lynn, but I told him I suspected there was more to the story because of the "dog.c" error messages. Others posters with such error messages were usually uploading too many MP3 ringtones and overloading the memory. From your description it doesn't appear you got those messages, and I'm wondering if yours is an SE-44 problem only. At the time of this guy's post the SE-44 wasn't released yet, only the SE-47.

Yours would be a frustrating problem, I hope it was just a glitch on that phone.

Posted by: makden

dog.c is not so innocent error message I am afraid. This message has been seen on every possible Kyocera model beginning with QCP2035, then all series like 2135, 2325, 3035, 5135 and now the Slider too. When I contacted a Kyocera rep he said it is a memory problem and has to go back to the manufacturer. The message could be intermittent but will not disappear for good. Be careful that Kyocera knows if someone screwed the phone by flashing which makes it out of warranty phone.

Posted by: Soyabean

i had the same problem over the weekend. i was sitting on plane and decided to turn my SL47 on when that computer <--> phone icon popped up... and then when i plugged it in to the charger to see if it would change anything, i got the tombstone RIP icon with the bottom of the the screen reading Re Initialize Phone.. i have no datacable and wasnt trying to upload anything at all.. im just wondering if having too many text msgs stored on the phone could fill the memory up enough to cause that to happen..