vB Easy Archive - it just won't work please help x.x

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it just won't work please help x.x
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Posted by: normal

i finally purchased a datacable but after i install the program it just won't work
i can't get my phone hooked up to my computer

the computer detect the usb device but it says the device is not working and i need to install the program for it, which i did but it's still not working
could anyone help me?

Posted by: al627

Same problem here Loaded the drivers , Loaded QPST but when I add COM4 it does hot see the phone (LG VX 4400B) The drivers are there and it shows under my systems config

Any ideas

Posted by: themopedwhiz

a little more specfic info please

Normal, you tolds nothing except to go on

which phone

which cable ? generic , off brand, future dial, mok

which program won't work, which version of that program

bitpim has many versions

qpst only one versio

ganin ?

AL

you told us the phone and qpst, but not which cable and drivers

you guys did buy the USB to Serial conversion cable right

the one with the box in the middle of the cable

because that's the one you need, the LG phones seem to have a rather flaky version of USb internal and don't work so well on straight USB cables

Posted by: al627

themopedwhiz
I bought a USB Data cable (Hi Speed Certified USB cable) No Brand name that I can see It does have a box in the middle also I tried qpst and BitPim Verision 0.7.14

Al

Posted by: themopedwhiz

to paraphrase a little bit

BitPim is a strange Puppy

some people have to have the computer off and evrythin plugged in then turn on the computer and run bipim

others my self included

find that out laptops fuction better if we bootup and run bitpim then plug the cable into the computer..

I suspect it has to due with which version of USB you have on your computer 1 or 2 and whose chips are the USB interface..

try both ways

also check the control panel systems, hardeware, you want the cable to show up as a serial interface com #

if it shows as a USB device everytime you plug it in

you will need to uninstall the drivers and go thru the install again

this seems to happen more often with download drivers than with the ones that come on in the MOK on the CD's

I think this is mainly a procedural think

they have to be installed before you ever plug the cable into the computer..

or windows automatically trys to set the cable up as a USB device instead of a serial device

Posted by: al627

OK I went to Radio Shack and got the cable that was recommended and all went well Transfering everything now with no problem.
If I would of read all this before jumping the gun and buying a cable off e bay would of saved mysel 15 bucks wel as they say live and learn mostly learn

Posted by: themopedwhiz

al

glad your up and going

i hope 'normal' has the same good luck, glad to help