vB Easy Archive - about the MPx220

Pages: 1

about the MPx220
(Click here to view the original thread with full colors/images)

Posted by: DR_FERIKIKO

HI guys..iam glad to hear that the new update of the MPx220 solves the main problems in the phone..but i have a couple of questions..
1-are there any other serious problems about that phone?
2-is there any other store other than BB has the phone with the update & how much is it (i saw it on AMAZON..that's why iam asking)

Posted by: amg212

Some people have an occasional shutdown problem (in that the phone hangs, requiring removal of the battery) - According to a resolutions rep at Motorola, this is being fixed in the next firmware update, which Cingular allegedly has in its hands for approval right now. (It doesn't happen often enough to be a "major" problem in my mind, but I hate removing the battery, considering how fragile the battery cover is)

The only other "major" issue I've heard of is the voicemail indicator problem in the NYC/NJ area (do a search - there are tons of postings on this, most by me :-) This, too, is supposedly being addressed in firmware "real soon"

Posted by: DR_FERIKIKO

sounds good to me,

Posted by: Engine

so now if i get the ATTWS version (currently firmware .343) how would i get the newest versions of that. i can not see cingular making updates for a cingular blue phone.

any clues???

i would prefer not to do the firmware updates myself because i dont want to Fxxx up the phone myself and because it voids the warrenty

Posted by: DR_FERIKIKO

i read so much in thid forums about this phone...some people like it & say it's awsome...some others dont like it & say it has many problems...SO IAM CONFUSED!!& dont know whether to buy this phone or not....???

Posted by: MotoBlowz

Trust me....if you need a phone first, this is not the one for you. YOU SHOULD NEVER HAVE TO MAKE EXCUSES FOR A 500.00 PHONE.

It just pissed me off to no end to not be able to answer calls on the other line or for people not to be able to hear me. Not a good phone at all

Moto

Posted by: DR_FERIKIKO

was the problem in the phone only the sound issue or there were aother problems??& if it is the sound issue didnt the new update fix it??

Posted by: Foxman13

MotoBlowz,

Judging from your username, you were already biased when you bought the phone, so why did you even bother to try it? You can't expect anyone to take anything you say seriously with such a negative username. Have fun with your Nokias

DR_FERIKIKO,

The major audio problems have been fixed, but I would wait until Cingular begins stocking the phone at their stores. They seem to be holding off until all of the issues are resolved, so you can rest assured that the phone will great when bought from them.

Posted by: MotoBlowz

Quote:

Originally posted by Foxman13
MotoBlowz,

Judging from your username, you were already biased when you bought the phone, so why did you even bother to try it? You can't expect anyone to take anything you say seriously with such a negative username. Have fun with your Nokias

DR_FERIKIKO,

The major audio problems have been fixed, but I would wait until Cingular begins stocking the phone at their stores. They seem to be holding off until all of the issues are resolved, so you can rest assured that the phone will great when bought from them.

My user name was registered after I bought this phone....that's why I registered this nick, because of my experiences with Moto phones.

A little history.... I left Sprint becuase they stopped selling Moto phones. I always loved Moto phones (startac) and had good luck with them. After Sprint stopped selling them, Their phones seemed to go down hill from there. I did some research and saw that ATT had the best selection of Moto phones, so I ported to ATT and bought the MPx200. That phone was full of bugs and problems. I switched to the V600, that phone was just as bad. I went with the Nokia 6620 and absolutely loved the phone, but I gave Moto another chance with the MPx220.

So, if you think I'm biased...you're right, Moto has made me this way and they have "earned" every bit of this bias with their replys to my complaints "we have every confidence in our phones"

The 220 sucks even as a phone....impossible to answer calls while on another call....you have to click your heels three times and hold your tonge just right to switch back and forth between calls without dropping one and the list goes on and on here on this board.

YOU SHOULD NOT HAVE TO MAKE EXCUSES FOR A 500.00 PHONE.

I have the Sony Ericsson P910a and couldn't be happier, the Operating system is much more refined, easier to use and navigate, makes a far better phone and smokes the 220 as a PDA.

Am I a little Biased? You bet, have I earned the right to be? You tell me

MotoBlowz!

Posted by: MotoBlowz

Oh yea, I will have fun with my Nokia and Sony....you just keep praying for rom updates to fix your 500.00 headache

Moto

Posted by: shaft103

Quote:

Originally posted by MotoBlowz
Oh yea, I will have fun with my Nokia and Sony....you just keep praying for rom updates to fix your 500.00 headache

Moto

I agree that you shouldn't have had all those problems out of a 500 dollar phone!

My situation is a lot different. I got the phone through AT&T for 150 bucks. I have no issues with volume as it is very loud, I do not have the bug with the first call when connected on bluetooth, I have not found any bugs to speak of. Now I have only had the phone for 3 or 4 days but the bottom line is for 150 bucks its a great phone so far.

Posted by: DR_FERIKIKO

SO u guys say that the main problems with this phone are SOUND & CAMERA...& the sound problem is almostly fixed now remains the camera...but there are no other problems in hardware..r stability of the OS or any thing like that????

Posted by: aadadams

Read this thread.
http://www.howardforums.com/showthr...threadid=502075
The issues are reportedly resolved even the camera is good now. The current FW is not .342 it is 1.300.

Posted by: MotoBlowz

I just don't see where it says the problems are fixed? Maybe the camera doesn't freak out when bluetooth is on, but is it 1.2mp now?

Mine would "click" a few times and power itself off and I would have to re-install the software and redo my settings.

If you want a good phone, this isn't it. Give it a while and it may be acceptable, but it's still got some problems as a phone. The operating system just seems slow when answering calls (have to wait a few seconds before you say "hello" so your caller can hear you)

My mom just got the v180 and it's a great phone. It may be lacking in features, but it does what it's supposed to do.

Moto

Posted by: aadadams

Quote:

Originally posted by MotoBlowz
I just don't see where it says the problems are fixed? Maybe the camera doesn't freak out when bluetooth is on, but is it 1.2mp now?

Mine would "click" a few times and power itself off and I would have to re-install the software and redo my settings.

If you want a good phone, this isn't it. Give it a while and it may be acceptable, but it's still got some problems as a phone. The operating system just seems slow when answering calls (have to wait a few seconds before you say "hello" so your caller can hear you)

My mom just got the v180 and it's a great phone. It may be lacking in features, but it does what it's supposed to do.

Moto

If you want anyone to treat your comments about Motorola seriously change your username. I read your I am disgruntled and I have a right to be dialogue, but that only contributes to your bias. I have not had trouble with my phone. I had .325 up until I sent it off for re flashing. Just move on dude. Several people actually enjoy the phone and would not trade it for another I happen to be one of them. It is obvious that you are not, so find your perfect phone from another manufacturer and report to us how good it is rather than critisizing the MPx220 with each post.

Posted by: Foxman13

Quote:

Oh yea, I will have fun with my Nokia and Sony....you just keep praying for rom updates to fix your 500.00 headache

Well, first of all, I payed nothing for the phone and have about ten of them in my desk. Secondly, I have no problem accessing the firmware, because its what I do. On the other hand, I feel for the folks that have bought this phone and want it to be all it can be. All I can say is it is getting better every week and I will provide as much info as I can without violating any work policies. This phone is only Motorola's second attempt at a smartphone, with a totally new OS I might add, so there is issues as with most new products. Its like buying a new car the first year they come out. There is always multiple recalls to fix issues identified in the field.

Posted by: gapfilmvideo

finally a voice of reason (foxman) to combat the naysayers.....

Posted by: MotoBlowz

Well, I think that the people asking all the questions need straight answers and I have given my opinion. No one on this planet could have been a bigger Moto fan than myself....I guess I feel like a betrayed customer based on my experiences with the phone.

No one has and no one can dispute the things I have said so if a customer wants to listen the "Rah-rah" from you guys they surely can.....on the other hand the problems with the phone are well documented even without my username

Moto

Posted by: MotoBlowz

Oh yeah.....if the MPx ever materializes I will be one of the first to get it and if it is half the phone it is supposed to be, I'll change my nick

I'm just a disgruntled customer like the rest of you guys.

Moto

Posted by: trippyferret

Quote:

Originally posted by MotoBlowz
Oh yeah.....if the MPx ever materializes I will be one of the first to get it and if it is half the phone it is supposed to be, I'll change my nick I'm just a disgruntled customer like the rest of you guys.

Moto

I called motorola today to inquire about the phone and they said that it should be out very shortly either dec or jan and that it should have been out already but they are doing some final testing; looks like they dont want the same disaster they had with the mpx220. They said that it would be offered by cingular and a cingular rep I spoke with yesterday said that the phone has an eta of before christmas. Now its just a waiting game!

Posted by: MotoBlowz

Darn, just paid 750.00 for the Ericsson....oh well, it's only money!

Moto

Posted by: aadadams

For 750 I would have been willing to try out the P910a. I only saw it for 850 or more when I was looking. I am very eager to get my hands on the MPx. I truly hope it lives up to the hype.

Posted by: ZAT

Quote:

Originally posted by aadadams
I truly hope it lives up to the hype.

Dont get your hopes up. No device on the planet will ever live up to the hype generated by gadget geeks like us

Posted by: aadadams

Quote:

Originally posted by ZAT
Dont get your hopes up. No device on the planet will ever live up to the hype generated by gadget geeks like us

I am a glutton for punishment though.

Posted by: DR_FERIKIKO

but i want u guys to understand my situation,that i am not in the USA so i dont care much about any offers by networks( Cingular,ATT,...)all what i care for is that the phone i get is unlocked & works well that i dont need to look for someone to take it to the store to FIX any problem ..So if the only BIG problem now of the MPx220 is the camera (and not software bugs or hangs or hardware problems..etc)it is good for me...OK..SO i want everybody possible owned this phone to tell me his opinion.....

Posted by: trippyferret

Quote:

Originally posted by Foxman13
This phone is only Motorola's second attempt at a smartphone, with a totally new OS I might add, so there is issues as with most new products. Its like buying a new car the first year they come out. There is always multiple recalls to fix issues identified in the field.

The major issues with this phone should have been identified by testing and QA before release. These aren't XYZ peripheral causes xyz errors or a bug in the software, these are problems with the volume and pick up of the speakrs and mic and also the lackluster camera. Comparing this to a car it would be like they sold a car where the brakes only worked some of the time and didnt get 100 stopping power or saying it has a 5.7liter V8 but only puts on 20hp. These aren't recall issues, these are major issues that would prevent a car from being released till they were fixed.

These were issues that should have been identified BEFORE ever shipping these phones out, how come cingular could catch these issues and motorola couldn't? Were they testing two completely different phones?

Motorola really dropped the ball on this one and hopefully can recover, I do like their phones but the lack of testing/ quailty checks is a bit disturbing, I shouldn't have to exchange my phone multiple times just to get it to work how it normally should. Hopefully with the MPX 300 they will get it right as it seems they are doing by delaying it for more testing.

Posted by: Foxman13

Said too much

Posted by: aadadams

Quote:

Originally posted by trippyferret
The major issues with this phone should have been identified by testing and QA before release. These aren't XYZ peripheral causes xyz errors or a bug in the software, these are problems with the volume and pick up of the speakrs and mic and also the lackluster camera. Comparing this to a car it would be like they sold a car where the brakes only worked some of the time and didnt get 100 stopping power or saying it has a 5.7liter V8 but only puts on 20hp. These aren't recall issues, these are major issues that would prevent a car from being released till they were fixed.

These were issues that should have been identified BEFORE ever shipping these phones out, how come cingular could catch these issues and motorola couldn't? Were they testing two completely different phones?

Motorola really dropped the ball on this one and hopefully can recover, I do like their phones but the lack of testing/ quailty checks is a bit disturbing, I shouldn't have to exchange my phone multiple times just to get it to work how it normally should. Hopefully with the MPX 300 they will get it right as it seems they are doing by delaying it for more testing.

I think the other OEMs have put enormous pressure on Moto to put up or shut up. This has caused a few rushed to market products. The company has to know that this is hurting their image and eventually they will go back to producing the most rock solid phones with the most desireable feature sets on the market.

Posted by: ZAT

I think your right in that other manufacturers are putting pressure on Moto to deliver and stay competative in a VERY quickly evolving market. However, this is no excuse for their performance and also totally irrelevant. In all honsety it is becoming more and more appearent that Moto can not compete in a rapidly developing market space. Look at their chip lines that they just spun off. Could never meet deadlines and yield rates that they promised. This is what is now happening to their phone lines. Cant deliver on time and cant deliver quality. Sad, as they have great ideas, just lack the execution. Dont know if they Six Sigma their products to death or are a victim of the overseas manufacturing difficulties that magnify QC issues like crazy.